®

IBM Software Group

© IBM Corporation

IBM WebSphere® Portal interaction with SOA Lotus

Jozef Gašpar

Lotus Technical Sales

jgaspar@sk.ibm.com

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Agenda

WebSphere Portal Pillar Overview

WebSphere Portal Offerings Review

IBM Accelerators for WebSphere Portal Review

Lotus Mashup Introduction

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The WebSphere Portal Pillar Offerings

IBM Accelerators (for WebSphere Portal)

Content Accelerator

Collaboration Accelerator

Dashboard Accelerator

Self-Service Accelerator

Business Process Accelerator

Learning Accelerator

Enterprise Suite Accelerator

WebSphere Portal WebSphere Portal Server

WebSphere Portal Enable

WebSphere Portal Extend

WebSphere Portal Express

WebSphere Portal Enable for z/OS

WebSphere Everyplace Mobile Portal Enable

Tools WebSphere Portlet Factory

WebSphere Dashboard Framework

Value-Added / Other Offerings Workplace Web Content Management

Lotus ActiveInsight

Lotus Workforce Management

Lotus Forms

Workplace Collaborative Learning

Lotus Mashups

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What is a Portal?

Framework and tools to deliver a unified Web interface to personalized information, applications, processes and people…regardless of location.

We call this experience a “composite application”

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What’s the Value of a Portal-based Composite Application?

The “sum of its parts” and SOA…Increased ROI Existing IT assets reused, and combined, to deliver new business

value/functionality in context to a user’s role “On ramp” to (or continuing delivery of) a Service Oriented Architecture Incremental ROI derived from previously implemented systems/applications

People Can Be Anywhere…Improved Productivity Browser-based access & sign on from virtually any Web connected location and

device

People Are Unique…Greater Efficiency Single sign on to multiple applications; and a profile delivering a personalized

experience based on user identity

No Clients…Lower TCO Web access eliminates IT burden of managing multiple application desktop clients;

lowering TCO No more “Alt-Tab” between applications for users & No more training users on

applications

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Employee &Manager

Self-Service

Company Intranets

Customers

PerformanceDashboards

Partners

WebSphere Portal

One Platform...For Many Different Composite Application Business Needs

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Agenda

WebSphere Portal Pillar Overview

WebSphere Portal Offerings Review

IBM Accelerators for WebSphere Portal Review

Lotus Mashups Introduction

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WebSphere Portal Enable

WebSphere Portal Extend

WebSphere Portal Express

WebSphere Portal Server

IBM WebSphere Portal - Portfolio

WebSphere Everyplace MobilePortal Enable

WebSphere Portal Enablefor z/OS

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WebSphere Portal is a Complete PlatformCommon Foundation for all WebSphere Portal Offerings

Features Presentation Customization Application Integration JSR 168 (Java) Portlet API Pre-built portlets WSRP support Portlet Palette Drag & Drop Portlets Administration Single Sign On (SSO) Search Personalization Composite Templates Cluster Support*

*Except WebSphere Portal Express

Components WebSphere Application

Server Database LDAP Directory Server Tivoli Directory Server WebSphere Portlet

Factory

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Agenda

WebSphere Portal Pillar Overview

WebSphere Portal Offerings Review

IBM Accelerators for WebSphere Portal Review

Lotus Mashups Introduction

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Business Problems Abound – Engage & Listen

“I need to increase the value of my website by delivering real-time, personalized data based on user attributes”

“I need my teams to work together more effectively and efficiently, while easily accessing relevant corporate applications”

“I need to track my organization's goals and performance against them to more effectively drive results”

“I need a flexible IT platform where I can pick and choose those key capabilities needed for delivering my portal intranet, extranet, or internet site.”

“I need to deliver low touch or no touch processing of transactions – to customers, partners, or employees.”

“I need to expose business processes in context of the information, applications, and data that line of business needs to make decisions.”

“I need a cost effective way to deliver personalized, online training “just in time” within the context of my employees’ ongoing activities.”

“I need to deliver dynamic, role-based composite applications to the different internal and external audiences within my industry”

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Business Problems Abound – Engage & Listen

“I need to increase the value of my website by delivering real-time, personalized data based on user attributes”

“I need my teams to work together more effectively and efficiently, while easily accessing relevant corporate applications”

“I need to track my organization's goals and performance against them to more effectively drive results”

“I need a flexible IT platform where I can pick and choose those key capabilities needed for delivering my portal intranet, extranet, or internet site.”

“I need to deliver low touch or no touch processing of transactions – to customers, partners, or employees.”

“I need to expose business processes in context of the information, applications, and data that line of business needs to make decisions.”

“I need a cost effective way to deliver personalized, online training “just in time” within the context of my employees’ ongoing activities.”

“I need to deliver dynamic, role-based composite applications to the different internal and external audiences within my industry”

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IBM Accelerators for WebSphere Portal

Collaboration

Learning

Enterprise Suite

Dashboard

Process

Self-Service

Industry Content

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IBM Content AcceleratorProvides simplified, yet powerful, online Web content creation and management to business users - removing authoring bottlenecks. It helps improve productivity and allows organizations to keep Web content accurate, up-to-date and easy-to-find.

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Why Web Content Management?Web Experiences Are Increasingly Business Domains (Not IT)

1Trends 2006: Web Content ManagementForrester Research, February 2006

Key factors driving new WCM deployment include1:

“Ownership of the Web customer experience is clearly a line-of-business function, not the responsibility of IT….”

“Organizations increasingly want to make the Web a business function, not an IT black box.

Forrester clients often note that line-of-business users are best suited to drive site and content personalization, yet express frustration with their overdependence on IT to deliver site and content personalization ….

Having IT maintain responsibility for the management and delivery of Web content eats into IT’s — and the business’ — capacity to innovate.

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Business Benefits of Web Content Management

Increase Visitations Rich, accurate, high quality content helps drive visits

Speed Time-to-Market Reduce time it takes to get content from producers to consumers

Consistent Communications Templates & content stores ensure a consistent look, message

Cost Savings Eliminate/reduce print/distribution time and expense

Improve Efficiency Reduce Web update/approval cycle time; propagate Web changes

automatically

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Workplace Web Content ManagementWorkplace Web Content Management software offers end-to-end Web content management. Streamline content creation, lifecycle and publication, help remove Webmaster/IT bottlenecks, publish information on demand in minutes, and tailor and personalize content by role or user preference to ensure a consistent, professional look and feel across multiple sites.

Enables non-technical, non-HTML savy users to create content (news, information, announcements) for the Portal (or standard web sites)

Template based content contribution

Presentation templates determine format

“Site areas” and “categories” decide where in the portal content appears.

A single content item can show up in multiple places

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IBM Collaboration Accelerator

Delivers an interactive Web-based platform, providing people with more effective and cost-efficient ways of accessing information, sharing ideas, communicating and working together – in the context of their role, processes and activities via a personalized composite portal.

Delivers an interactive Web-based platform, providing people with more effective and cost-efficient ways of accessing information, sharing ideas, communicating and working together – in the context of their role, processes and activities via a personalized composite portal.

• Presence Awareness

• Instant Messaging

• Web conferencing

• Profiles• Communities• Blogs• Dogear• Activities

InstantCommunication

SocialNetworking

TeamCollaboration

• Team Places & Tools• Content Libraries

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Why Collaboration?Executives understand that success depends on collaboration

According to a recent worldwide survey1 of 394 executives:

“…executives spend at least two-thirds of their time currently working alone, with people in their own functional silos or with people at the same location.”

“But in the next three years, over one-half of executives say that they will spend more time working across functions, locations and organizations.”

1Collaboration Transforming the way business worksEconomist Intelligence Unit, April 2007

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Trends Driving Collaboration

Global Economy: companies both source from and sell into markets across the globe; requiring intense collaboration across geographic and organizational lines.

Speed of Change: companies need to access expertise and act quickly to leverage new business opportunities

Rise of New Business Models: companies often need to partner to create more value demanded by the market, requiring access to each other’s expertise, knowledge and channels

Competitive Pressures: innovation remains a vital weapon against corporate competitors; collaboration among customers, partners and peers breeds innovation

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Business Benefits of Collaboration are Many

Source: Collaboration - Transforming the way business works, Economist Intelligence Unit, April 2007

Reduced Costs

Increased Efficiency

Improved Productivity/Teaming

Faster Decision Making

Greater Innovation

Richer Knowledge Bases

Increased User Satisfaction

Improved Communication

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Collaborative Capabilities for Portals in Demand

*Enterprise Portal Software Usage and Buying Trends IDC: August 2007

In a recent survey* of organizations with portal technology, Collaboration capabilities were cited as 5 of the top 10 features important to add to their portal in the next 24 months:

Business Networking / Knowledge Expert Location Wikis Internal Blogs Team Sites External Blogs

IBM Collaboration Accelerator helps organizations better communicate, innovate and work together, by combining with WebSphere Portal Server to deliver personalized, interactive composite applications.

IBM Collaboration Accelerator helps organizations better communicate, innovate and work together, by combining with WebSphere Portal Server to deliver personalized, interactive composite applications.

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IBM Dashboard Accelerator (Lotus ActiveInsight) Solution that helps business users define and communicate business goals, view real-time metrics, and take action via composite dashboards and scorecards – improving overall business performance

Drive Alignment around a common, visible set of performance goals

Automate today’s manual or resource-intensive processes with personalized, graphical UI tailored to each job role

Access performance information wherever it resides with integrated, real-time views

Take Action Intuitive views enable proactive response to issues via WebSphere Portal’s rich collaboration and workflow integration

Cut Costsusing rapid assembly tools and no charge Dashboard examples that dramatically cut the time, cost and skills required to build dashboards

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IBM Dashboard Accelerator: Dashboard KPI Catalog

Pre-built dashboard examples jumpstart development

Examples:

– Banking

– Insurance

– Local Government

– Manufacturing

– Executive

– Sales

– Information Technology

New examples planned to be added quarterly

Unlimited, no-charge, access for ActiveInsight customers

Unlimited Access

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Why Dashboards?

Improve Decision Quality– Improve decision making with consolidated, timely, contextual data– Alert managers to deviations, averting potential problems– Facilitate management by exception

Speed Decision Execution– Focus teams on key business objectives– Eliminate manual processes / reduce data inaccuracies– Improve transparency in the organization– More interactivity to accelerate problem resolution

Monitor and Improve Daily Operations– Provide better customer/partner service– Improve supply chain effectiveness / visibility– Maintain compliance to industry and regulatory mandates

As many as 70% of CEO failures result not from a poor strategy, but from a lack of execution*

* Fortune Magazine, “Why CEO’s Fail”, Ram Charan and Geoffery Colvin, June 21, 1999, p. 69.

Executives Today Are Under Constant Pressure to…

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IBM Self-Service Accelerator (Lotus Workforce Management)

Set of models and framework for accelerating development of WebSphere Portal based HR self-service solutions

Extensive set of “out-of-the-box” self-service functions

Service provider models which are “pre-wired” to SAP HR

Ability to easily integrate other back-ends

SAP

ERPHR KB &

Policy

Portlet Factory Service Provider Models

WebSphere Portal

SecurityCollab

Lotus Workforce Management

SAP

ERP

3rd PartySvcs

PeopleSoft & other

backends

WebSphere Portal

Users/SecurityWorkflowPresentation

IBM Lotus Workforce Management

= IBM Lotus Workforce Management

Career Events Life Events Manager Events HR Workflows Roles

Alerts & Notifications Pay & Tax Personal Information Team

Content Personalization

SAP HR

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Why HR Self-Service?

HR Administrative Challenges

Multiple systems

Data inaccuracy

Manual, administrative work

Non-strategic focus

Communication barriers

HR Information Technology Challenges

Multiple tools, platforms, vendors

Continual upgrades

Release dependencies

Costly support for HR requests

Hard to deploy applications to workforce

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Benefits of IBM Self-Service AcceleratorLotus Workforce Management

Ease of Integration— Presentation “on the glass”

— Multiple backend systems

— Business processes

Out-of-the-box SAP HR Self-Service Functionality

— Employee Self-Service (ESS)

— Manager Self-Service (MSS)

Ease and Speed of Customization Highly Configurable, Dynamic, Role

Based Platform Increased employee/manager

satisfaction Decreased individual

employee/manager support and HR service costs

HR self-service in the context of an employee portal

Employee Intranet

SAP

SAP and many others systems on the backend

more than just HR on the front end

HR Self Service

Benefits

Payroll

Travel

Jobs

Learning

Expenses

News

Directory

Dashboard

Bus Apps

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IBM Learning Accelerator

Helps organizations provide a cost effective way to deliver personalized, online training “just in time” within the context of employees’ ongoing activities

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Why Learning?

Organizations need to… Develop a skilled workforce to become or remain

competitive

Attract and retain talented employees

Provide learning opportunities for employees to enhance and broaden their skills

Provide training for employees on core company processes

Efficiently manage company wide learning initiatives

Standardize learning content across the enterprise

Reduce overall training costs

Provide employees access to training anytime anywhere

Take advantage of current technology and infrastructure

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Organization Easily manage learning for

large groups of employees

Reduce overall training costs

Consistency of content delivery and message

Centrally manage learning

Learning time reduced

Proof of completion of courses and certifications

Learning Content managed centrally

Learner On-demand Availability -

users can take training anytime, anywhere

Self-Paced - Users can take training at their time and at their own pace

Benefits of Online Learning

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IBM Business Process Accelerator

Integration with BPMsystems

FormsServerFormsServer

PortalServerPortalServer

Business Process Management

Forms DesignerForms Designer A faster way to expose, automate

and manage input-based business processes

Enhances and complements IBM Business Process Management offerings including WebSphere Business Modeler, FileNet Business Process Manager and WebSphere Process Server

Responds to the leading capability that Portal customers deem critical in next 24 months

Forms DB

Forms DB

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Why Business Process?

Processes Drive Every Organization– Simple to Complex– Human and System– Both Internal and External

To Effectively Compete, Executives Are Under Constant

Pressure to:– Reduce Costs– Maintain Compliance– Improve Service

– Automating & Improving Business Processes Is A Constant

Focus For OrganizationsForrester Research estimates that Business Process license, services and maintenance revenue will grow to more than $2.7B by 2009.

Forrester Research estimates that Business Process license, services and maintenance revenue will grow to more than $2.7B by 2009.

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Streamlined Business Processes Benefits Include:

Increased revenue through a faster, more automated and streamlined approval processes based on more accurate data and improve decisions

Decreased expenses through reduced re-work, reduced or eliminated paper handling, and real time identification and validation of required information

Increased efficiency with straight-through-processing to create a once and done environment that can significantly reduces the elapsed time to complete the decision/approval process

Assistance with regulatory compliance through creating a complete record of the entire business transaction

Improved customer service through an easy to use Web-based data capture process

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Lotus Forms Electronic Forms Solution

Lotus Forms DesignerAn Eclipse-based, drag-and-drop forms editor.

Lotus Forms Webform ServerA Web 2.0 client for inside or outside the corporate firewall

Lotus Forms ViewerA rich client for mobile or

disconnected users

Lotus Forms Services PlatformA framework for integrating forms

with business applications

Lotus Forms provides an easy to use front end to SOA and BPM to extend, streamline and automate business processes.

Lotus Forms APIAllows your Web

application to manipulate Lotus Forms

FileNetP8

ContentManager

DB2

WebsphereProcessServer

Lotus Forms Services Platform

Websphere ApplicationServer

Websphere Portal

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IBM Enterprise Suite Accelerator

A platform supporting multiple portal projects to meet the growing and evolving needs of the organization, including:

Real-time Performance Dashboards and Scorecards

Online Instant Communication, Teaming and Social Networking

End-to-End Web Content Management and Search

Security-rich Electronic Forms

Offline Managed Rich Client Support

Provides a flexible IT platform to support multiple portal projects, including Web content management, collaboration, electronic forms, dashboards, and rich client support.

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Why Enterprise Suite Accelerator?Supports Multiple Projects

1 February 2007 Research: IT Spending, CIO INSIGHT (http://www.cioinsight.com/slideshow_viewer/0,1205,l=&s=300&a=200876&po=2,00.asp)

According to one CIO research report1:

IBM Enterprise Suite Accelerator + WebSphere Portal Server directly addresses 6 of the top 20 budgeted IT investments for 2007

You can also think of the IBM Enterprise Suite Acceleratoras the “ELA Accelerator”

You can also think of the IBM Enterprise Suite Acceleratoras the “ELA Accelerator”

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What is included in the IBM Enterprise Suite Accelerator?

PRODUCT ENTITLEMENT EXCLUSIONS / LIMITATIONS

IBM Dashboard Accelerator (aka IBM Lotus ActiveInsight)

Authorized to install and use IBM Lotus ActiveInsight on a separate processor core solely and exclusively for browser-based use as an authorized user of WebSphere Portal

IBM Content Accelerator

(Refer to IBM Content Accelerator slide) (Refer to IBM Content Accelerator slide)

IBM Collaboration Accelerator

(Refer to IBM Collaboration Accelerator slide) (Refer to IBM Collaboration Accelerator slide)

IBM Workplace Forms Server

Authorized to install and use IBM Workplace Forms Server on a separate processor core solely and exclusively for browser-based use as an authorized user of WebSphere Portal

IBM Workplace Forms Designer

Regardless of the number of PoEs to the IBM Enterprise Suite Accelerator that are acquired, a customer may install and use only one (1) copy of IBM Workplace Forms Designer for use by a single user.

IBM Lotus Expeditor Client

Authorized to install and use IBM Lotus Expeditor Client as an authorized user of WebSphere Portal

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Agenda

WebSphere Portal Pillar Overview

WebSphere Portal Offerings Review

IBM Accelerators for WebSphere Portal Review

Lotus Mashups - An Introduction

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A mashup is a lightweight Web application that combines data from more than one source into an integrated and new, useful experience.

A mashup is a lightweight Web application that combines data from more than one source into an integrated and new, useful experience.

Zillow.com

What typically characterizes a mashup? “Widgets” and feeds that are mashed together often come from independent sources and do not

change when mashed New applications deliver new insights and capabilities (1+1 = 4)

Built on a Web-oriented architecture (REST, HTTP) and leveraging lightweight, simple integration techniques (AJAX, RSS, JSON)

The result is fast creation of rich, desktop-like web applications

Simple applications that solve niche problems

What is a Mashup?

Competitive MashupiGoogle

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Lotus Mashups provides the simplest and fastest way to assemble enterprise and Web content into simple, flexible, and dynamic applications. With Lotus Mashups, Web-savvy business users can easily create and share new applications that address their immediate business needs.

Lotus Mashups includes: A graphical, browser-based tool that

supports easy, on-the-glass assembly of new applications by business users.

An easy-to-use development environment for rapid creation of dynamic widgets.

A mashup catalog which facilitates sharing and discovery of mashup assets, with built-in community features like ratings, tagging, commenting.

A rich set of out-of-the-box, business-ready widgets.

Introducing Lotus Mashups

Create

Assemble& Share

Use

Discover

Speed Flexibility

Reuse

InsightInnovation

Manage

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Lotus Mashups: Basics You Need To Know…

Elevator Pitch

Lotus Mashups allows non-technical users to create mashups in minutes, empowering line-of-business professionals to more easily create and share new Web applications that address their immediate business needs.

Target Audience

LOB and IT

Availability & Pricing Mid-year 2008 (subject to change)

Learn More http://w3-103.ibm.com/software/xl/portal/viewcontent?type=doc&srcID=Y2&docID=R270023U53523J15

…Watch For More Details Coming Soon!

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Lotus Mashups: Positioning with WebSphere Portal

“..enterprise mashups will move from a few one-off pilots to true enterprise-class software in the coming 12 months…“

Top Enterprise Web 2.0 Predictions For 2008G. Oliver Young, Forrester Research, January 2008

“..enterprise mashups will move from a few one-off pilots to true enterprise-class software in the coming 12 months…“

Top Enterprise Web 2.0 Predictions For 2008G. Oliver Young, Forrester Research, January 2008

Lotus Mashups and WebSphere Portal are complementary products Lotus Mashups is best suited for end user composition of simple (often

short-lived), self-managed composite applications

WebSphere Portal is best used to deliver IT-managed, strategic or mission-critical applications.

Mashups deemed worthy for broader adoption - or that need an additional level of control applied - can be seamlessly deployed to WebSphere Portal*, where they can be managed and governed by IT

*A capability planned for a later in 2008

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“Prediction is difficult, especially about the future”

Niels Bohr, 1957

“I think there is a world marketfor maybe five computers.”

Thomas Watson, chairman of IBM, 1943

“Computers in the future may weigh no more than 1.5 tons. ”

Popular Mechanics, 1949

“There is no reason anyone would want a computer in their home. ” Ken Olsen, founder of DEC,1977

“640K ought to be enough for anybody. ”

Bill Gates, 1981

Just remember – the future might bring more than you think

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“Prediction is difficult, especially about the future”

Niels Bohr, 1957

“I think there is a world marketfor maybe five computers.”

Thomas Watson, chairman of IBM, 1943

“Computers in the future may weigh no more than 1.5 tons. ”

Popular Mechanics, 1949

“There is no reason anyone would want a computer in their home. ” Ken Olsen, founder of DEC,1977

“640K ought to be enough for anybody. ”

Bill Gates, 1981

Just remember – the future might bring more than you think

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Thank YouMerci

Grazie

Gracias

Obrigado

Danke

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