© Experian Limited 2008. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Limited. Other product and company names mentioned herein may be the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in any form or manner without the prior written permission of Experian Limited.

Authentication for the public sector

Presented by: Sandra McWilliams, Identifier Authentication Account Manager

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Authenticate

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Scale of the problem

ID theft 'costs UK £1.7bn a year‘‘£35/person’

Home Office Minister Andy Burnham Feb 2006

“In 2006-07 benefits thieves stole an estimated £700 million of

public funds.” Department for Work and Pensions

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Where do you authenticate individuals?

Where do you authenticate citizens?

Revenues and Benefits Parking permits Self service HR

Contact channels

Face to face Via post Contact centre Websites

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How can you authenticate citizens?

Documentary evidence Electronic authentication

DatabaseOR

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What currently does “proof of identification” mean?

Typical Requirements:

Photo proof Passport, Driving License

Proof of address Driving License, Utility Bill

Fake ID’s

Stolen ID’s

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What’s the cost of doing it this way?

Processing/Storage

Training

Customer Service

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What is electronic authentication?

Proves your customers’ identity by comparing bio-graphical information given at point of application against data held within authoritative databases

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What is Authenticate for Public Sector?

Validation

Proving an identity exists

Verification

Proving the applicant is the owner of that identity

….does Sandra McWilliams?

….am Sandra McWilliams?

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Functional Overview

AuthenticateCapture Fields

Validated Name and Address

Date of BirthTime at addressFormer AddressesTime at these addressesMale or FemaleTelephone NumbersNo of DependentsBank DetailsOwner Occupier

PAF ER

NameAddress

Data Input

Yes No

Authentication Index

Authentication

Secure Internet Connection

Validation

VerificationHigh Risk Alerts

Matches

RDC

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What are the benefits?

FraudPaperless process

Customer serviceCompliance

© Experian Limited 2008. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Limited. Other product and company names mentioned herein may be the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in any form or manner without the prior written permission of Experian Limited.

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