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Effective Leadership Through Communication By Valerie Kohl COMM321-E1WW Whitney Eubanks Workshop Webinar June 15, 2015

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Why is good communication important? As communication increases, cohesiveness and collaboration increase Greater job satisfaction Everyone is on the same page Preservation of relationships Lack of communication can greatly damage organizations

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Types of Communication Verbal Nonverbal

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Effects Positive Leadership Productivity Functionality Decreased Anxiety Relationships Negative Lack of Support Lack of Effort Lack of Investment Lack of Trust Miscommunication Equity Tension

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Equity Tension What is it? What are the causes? What are the symptoms? How do I solve/avoid it as an effective leader? PROMPT: What are some examples of equity tension? How would it impact your day-to-day in the workplace?

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Types of Leadership Laissez-faire Authoritarian Diplomatic QUIZ: What type of leader are you?

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Olympus and Woodford Case Study: Olympus and Woodford PROMPT: Do you agree or disagree with Woodfords actions? Do you agree or disagree with Olympuss decision? What could have been done differently?

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Communication Tips Dialogue vs. Monologue Be trustworthy Specificity vs. Ambiguity Contributing vs. Receiving Maintain an external awareness of the social climate

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Communication Tips, Contd. Have an open mind Communicating vs. Being a good talker Empathy vs. Ego Dont speak unless there is value to your words!

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Reference Anthony, L. (2015). Effective Communication & Leadership. The Houston Chronicle. Retrieved June 15, 2015 from http://smallbusiness.chron.com/effective- communication-leadership-5090.html Daga, A. (2011). Tale of Olympuss CEO, fired after just two weeks. Reuters: Industries. Retrieved June 15, 2015 from http://www.reuters.com/article/2011/10/14/olympus- ceo-idUSL3E7LE1XU20111014 Myatt, M. (2012). 10 Communication Secrets of Great Leaders. Forbes Magazine. Retrieved June 15, 2015 from http://www.forbes.com/sites/mikemyatt/2012/04/04/10-communication-secrets-of- great-leaders/ Prive, T. (2012). Top 10 Qualities That Make a Great Leader. Forbes Magazine. Retrieved June 15, 2015 from http://www.forbes.com/sites/tanyaprive/2012/12/19/top-10- qualities-that-make-a-great-leader/ Zaremba, Alan, J. (2010). Organizational Communication. (3rd ed). New York, NY: Oxford University Press. ISBN: 978-0-19-537904-4.