© Copyright 2010 Beta-Softech.com. All rights reserved. Business Process Outsourcing Profile.

© Copyright 2010 Beta-Softech.com. All rights reserved.

www.beta-softech.com

Business Process Outsourcing Profile



Business Process Outsourcing is the process of delegating one or more business processes to an external partner, who in turn owns, manages and administers the selected process based predetermined and measurable parameters.

What is BPO



India Hold a 65% market share in the world wide BPO market

More than half of the fortune 500 companies have outsourcing to India

Growth trend represent an increase in companies from US and Europe to outsource services like Call centers and back office operation

India BPO



Large pool of highly qualified and English speaking workforce.

Low cost and flexible workforce.

Appropriate time zone difference with the rest of world.

Strong brand equity build by existing software service sector by delivering to international standard.

Robust communication infrastructure.

Why India



Why India

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2002 2005 2008 CAGRSource: neoIT



Beta Softech is founded by experts with more than 15 person years of experience in BPO business.

To treat the client as a core business partner and help ensuring the maximum return on investment.

Good infrastructure of 50 seats, expendable up to 250 seats in short span.

Flexible to work in 24*7.

Expertise in Voice and Non Voice process.

Why us



Healthcares (Medical and Non Medical)

Medical billing Medical coding Medical transcription Accounts receivables Claims adjudication Data entry

Service Offers



Accounting and Financial Services

Accounting data entry Accounts receivables and payables Preparation of ledgers Bank reconciliation Preparation of financial statements Auditing

Service Offers



Data Entry & Data Processing

Electronize your business cards folder. Make an electronic mailing list from cards/forms. Create e-dictionaries or encyclopedia. Structure your surveys and questionnaires. Enter form data, perform billing entries, deal with MSDS or bookkeeping entries.

Service Offers



Inbound Call Center.

Information supportInvoicing support services Delivery information and status support Customer support Service & solutions Business feedback Customer opinion & Product survey Deal closing support Delivery information support Invoicing and order filling solutions Research and survey support Event management support

Service Offers



Outbound Call Center

Telemarketing & Appointment fixing Deal closing support Dynamic order filling services Customer satisfaction surveys Payment Reminder & Debt collection Credit card verification solutions Outsourcing program notice Advertising and brand management solutions Follow-up calls and mailers Business correspondence assistance

Service Offers



High attrition and growth aspirations of the workforce.

Shrinking profit margins.

End to End Solution requirement for the industries.

Key Challenges



DoT certification

Certification & License's



Infrastructure Gallery



Registered Office

485, Sector-7,Urban Estate,Kurukshetra – 136118,Haryana (India)

Ph. +91 1744 224439

Contact usOperational Office

1.SCO 3, 2nd Floor, Sector 7C,Madhya Marg, Chandigarh- Punjab.

2. 49, Sector-2, Noida - 201301, Uttar Pardesh (India)3. No. 75, New Grain Market Shahabad (M) Haryana

[email protected]



Thank You

© Copyright 2010 Beta-Softech.com. All rights reserved. Business Process Outsourcing Profile.

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