+ BA 234- Business Communications 2010-2011 Spring Term.

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+ BA 234- Business Communications 2010-2011 Spring Term

Transcript of + BA 234- Business Communications 2010-2011 Spring Term.

Page 1: + BA 234- Business Communications 2010-2011 Spring Term.

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BA 234- Business Communications

2010-2011 Spring Term

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+You May Be Wondering…

Who is the lecturer?

What is the purpose of this program?

What will we be doing?

What about the evaluation percentages?

Who are the others?

…..

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+Advanced Business Communication

Gain required skills to build effective interpersonal relationships through coaching approach,

Enhance versatility skills to communicate with others who have different behavior styles,

Gain required skills to design and deliver effective presentations,

Understand and demonstrate the use of basic and advanced proper writing techniques that today's technology demands, including anticipating audience reaction.

Overview: Purpose

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+Advanced Business Communication

Introduction

Exploring one self through a behavioral model

Understanding different behavioral styles and versatility

Coaching process

Value systems

Communication within a team

Conflict management

Presentation skills

Effective writing

Overview: Process

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+Evaluation System

Attendance -15%

Assignments- 20%

Presentations-15%

Midterm- 20%

Final -30%

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+I’m Wondering

Name

Your story

One passion

Expectation

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+Business Communication

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+Conscious Competence Model

Conscious Competence Conscious

Incompetence

Unconscious Competence

Unconscious Incompetence

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Consultancy

Mentorship

Therapy

Past time oriented

Problem oriented

Giving advice

Enabling people to find what they are looking for

Creating and increasing awareness

Future focused

Solution focused

Harmony, trust     

Coaching process is not? Coaching process is?

What the …

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+Brain and Mind

Neocortex

Limbic system

Lizard brain

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+Structure of a Typical Neuron

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+Mine Kobal Ok555 293 [email protected]