نيون تيريدم يسدنهم 97/2/27 :شريذپ خيرات 96/11/8 ... · 2020. 10. 20. ·...
Transcript of نيون تيريدم يسدنهم 97/2/27 :شريذپ خيرات 96/11/8 ... · 2020. 10. 20. ·...
مهندسي مديريت نوين
مدیریت گردشگری، دانشگاه علم و فرهنگ تهران، تهران، ایران )نویسنده مسئول(دانشجوی دکتری 1
[email protected] گروه مدیریت، دانشگاه پیام نور، تهران، ایران 2
دانشجوی دکتری مدیریت گردشگری، دانشگاه علم و فرهنگ تهران، تهران، ایران 3
27/2/97تاريخ پذيرش: 8/11/96تاريخ دريافت:
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1 Guo 2 Kotler 3 Mishkin 4 Arasli 5 Aaker 6 Chen 7 Mirani & Banafsheh M. Farahani 8 Ryu et al 9 CBSQ: Chinese Banking Service Quality 10 Diaz-Martin et al 11 Atilgan et al 12 Akbaba 13Umesh Gunarathne 14 Hussain et al 15 Kashif et al 16Bruner et al 17Westbrook & Oliver 18Partial Least Squares 19Haenlein & Kaplan 20 Fornell & Cha