© 2019 Continual Impact LLC 1


Provided by:

Our customized training, coaching,

and facilitation help you improve

performance, engage all staff

members, expand capacity, reduce

process times, increase quality, and

leave behind the skills to keep

improving on your own.

Continual Impact helps you

do what you do – Better.

So That: You continue

increasing your

professional development

and personal, team, and

organization outcomes.

By (agenda):

▪ What is a certified CQI

White, Yellow, Green,

and Black Belt.

▪ What level is best for

you?

▪ The value these

certifications create.

Goal: To better

understand the

role, levels,

knowledge,

skills, and

benefits of

being a

certified

continual

quality

improvement

practitioner.


SIMPLY A SERIES OF STEPPINGSTONES

TO CONTINUAL CQI GROWTH AND

IMPACT

CQI = LEAN, QUALITY, SIX SIGMA,

PEOPLE

CQI Belts


Why CQI & CQI Certification?

Certification indicates that you meet a certain standard of

competence.

▪ Provides a foundation of broad and deep understanding.

▪ Validates your knowledge AND ability.

▪ Helps your organization achieve more!

▪ Enhances professional credibility; enriches self-image and

reputation among peers based on knowledge and

application ability.

▪ It can give you a skill set that enhances your value and you

can take into any role.


Be part of

something

bigger than

yourself.

Continually grow & increase

your impact – personally, in

your team, the organization,

and customers’ outcomes.

Develop

yourself AND

help develop

others.

BUILDING KNOWLEDGE AND SKILLS:

Core improvement ◊ People & teams ◊

Managing change ◊ Problem-solving ◊

Advanced Improvement ◊ Planning

TRAINING

APPLICATION

COACHING

CERTIFICATION

Use the adult education

principles of Tell, Show, Do,

Feedback/Recycle.

Ongoing coaching to gain

additional learning and

confidence through continued

application.

Knowledge transfer with

immediate application on an

organization gap.

Confirm body of knowledge

& ability to successfully

apply to create benefits.

ROLE

BASED HELP

1. Individual

2. Project Leader

3. CI Champion

4. CI Leader

5. Supervisor

6. Organ. Leader

6

INDIVIDUAL CONTRIBUTOR

Personally create improvement benefits

using the improvement process and core

skills

▪ Understand and practice applying

team, lean, quality, six sigma methods

to see the value and forms of waste in

work, and appreciate the amount of

positive change that can be made in a

short time (with simulation)

▪ How to apply the improvement process

to a project step by step

▪ 2 training days + application coaching

& certification

YELLOW

BLACK

INTRODUCTION TO CONTINUAL

IMPROVEMENT






short time

▪ 1 training day with simulation

Continual Quality Improvement BELTS

PROJECT LEADER

Lead teams through successful improvement

projects using foundational problem-solving

methods

▪ Project Leadership (PrISM™, aka 4D, A3)

▪ Understand the current state (process

mapping and basic statistics)

▪ Problem Solving (aka Cause & Effect

Analysis, 5W/3H, 5M, A3)

▪ Managing change and continually

improving

▪ 4 days training + application coaching &

certification

IMPROVEMENT CHAMPION

Create significant organization improvements and

benefits by leading teams through eliminating

specific wastes and problems with targeted

improvement methods

▪ Six Sigma Black Belt (includes QFD)

▪ Kaizen

▪ 5S + Visual Controls

▪ Mistake Proofing (includes FMEA)

▪ Quick Change, Single Minute Exchange of Die

(SMED)

▪ One-piece Flow, takt time, Kanban

▪ Total Productive Maintenance (TPM)

▪ Value Engineering (VE) & Design for Excellence

(Df(x))

▪ Innovation

▪ Product Development

▪ Annual Improvement Planning

TRAINING, APPLICATION, COACHING, AND CERTIFICATION

to continually reduce costs, improve quality, expand capacity,

delight customers, create new offerings and grow an

environment of team pride & involvement.

WHITE

GREEN

7

CQI Belts – By the Yearly #s


Role# People

Engaged% of Time # Projects Benefits

White 100% 5-10% Participate

Yellow 100% 5-10% 4

Green 20% >=50% >=4

Black 1-2% Full Time 6-12

YOUR CQI Steppingstones

What is your

current CQI level

1. None

2. White

3. Yellow

4. Green

5. Black

6. Other

Are you certified?

1. White

2. Yellow

3. Green

4. Black

5. Other



AKA: Introduction to Improvement: Seeing the Possible

“I really enjoyed understanding the different processes

involved in CQI. It’s inspiring to think of how I can use

this is at work to improve things in so many areas.”

White Belt

Training: 4 or 8-hour Introduction to CQI to

begin engaging everyone in improving

everyday, everywhere.

Certification: Engagement in the training.

Who: EVERYONE in the organization.

What does it enable you to do:

❑ Understand the continual quality improvement approach.

❑ See waste and value in your work process.

❑ Understand CQI methods that help you improve.

❑ See the degree to which positive change and benefits are

possible.



AKA: Individual Contributor

“Like the fact that we work

on our own problems

during exercises.”

Yellow Belt

Training: 16-hours to

complete individual

improvement projects

▪ Working with Others

(WWO) Communication

▪ Understand and apply

the Improvement

Process to a project

step by step (and

templates to help!)

Certification:

Engagement in the

training & completion

of an individual

project.

Who: EVERYONE in the

organization

What does it enable you to

do:

❑ Learn and use basic

improvement methods that

enable you to help solve

local problems and

participate in teamed

activities

❑ Lead individual

improvement projects


Yellow Belt



•Determine the

root causes of

problems.

•Effectively test

improvements.

•Extract

learnings.

•Get focus &

buy-in with

good goals.

Select & define

of measures.

Use waste,

value, and data

in problem

solving.

• Installing

solutions /

improvements

to achieve the

goal.

Act Plan

Do

Check

/

Study

Yellow Belt Impact*

*When supported by leaders



AKA CQI Project Leader

Green Belt

Who: Team members with the role of CQI project

leader, work process owner, team-line leaders and in

some cases Accreditation/WFD/QI. Some Green Belts

are dedicated full time, most part time.



Create more

impactful

improvement results

and outcomes.

Help others see CQI

as helping the

organization become

more efficient rather

than as additional

work.

Enthuse teams,

Improve work

ownership, continue

to build the culture of

continual quality

improvement.

Confidently lead teams through

the improvement project cycle

(PDCA/DMAIC) to

achieve/exceed their goals and

create benefits.

Have and use more professional

tools in your tool belt to more

effectively and efficiently help

others solve problems, work

together, communication, use

data, and more. (>20 tools)

Green Belt

Training: 32-hours of interactive learning with

immediate application on your own project.

1. Project Leadership

▪ Role & Skills

▪ Project Management skills, tips, and structures

▪ Effectively building a productive team

2. Understand the current state

▪ Value stream mapping, subprocess mapping, & spaghetti diagrams

▪ Value/Waste analysis

3. Problem Solving

▪ Use of data, measures, and statistical analysis

▪ Cause & Effect Analysis; determine root cause of problems

▪ Prioritization of wastes & solutions

4. Managing the Change & Continually improving

▪ Preparing others for change

▪ Creating standardized work & training others;

▪ Effective installation of changes

▪ Extracting learning & making continual improvement


+ Certification:

Engagement in

the training

AND

Completion of a

team project.

Green Belt Impact


Having the time to learn was very rewarding (facilitation style,

how to work with different groups, how to move the team

along, flexible approach, and problem solving). A week later,

I’m already promoting and using new tools, like the Continual

Improvement System (CIS).

Stephanie L.

Going right from learning into applying created immediate

benefits and helped me further develop my skills. Ben L.

I sincerely appreciate this wonderful opportunity for personal,

professional, and institutional growth. We are stronger in

services because of this training. I greatly appreciate the

contacts and friendships I made, and I have kept up.

Claire O.

It was a wonderful experience. I was immersed in QI at a level

I have never before experienced. A year ago, I didn’t really

understand QI—I was one of those staff who said yeah—I

support improvements for quality—but I didn’t understand or

even know about QI principles or tools. WOW! Talk about a

personal and professional transformation!

Molly C.

CQI Black Belt


Aka

Improvement

Champion

Black Belt

Who: Team members dedicated to applying advanced

CQI skills. High-performing organizations dedicate 1-

2% of staff to this role.


❑ Create significant organization improvements and



improvement methods

❑ Lead complex improvement projects.

❑ Create CQI focus.

❑ Coach and develop White, Yellow, and Green Belts.

❑ With organization leaders build the culture of CQI.

❑ Communicate CQI.


Black Belt

Training: Varies with the advanced method. All training includes

interactive learning with immediate application on your own

project.

Certification: Engagement in the training AND completion of a

team application.


Six Sigma

Black Belt

(includes QFD)

Kaizen 5S + Visual

Controls

Mistake

Proofing

(includes

FMEA)

Quick Change,

Single Minute

Exchange of

Die (SMED)

One-piece

Flow, takt

time, Kanban

Total

Productive

Maintenance

(TPM)

Value

Engineering

(VE) & Design

for Excellence

(Df(x))

InnovationProduct

Development

Annual

Improvement

Planning

Black Belt Impact


Family Planning Clinic Capacity:

Increase by 25% (with same resources)

Customer request for assistance; Improve speed:

<=1 call transfer improved from 11% to 80%

Processing Birth/Death Certificates; Improve

speed: time to receipt 84% reduction

Grant Application; Reduction of 60-70% in labor hours per grant;

approximately 6 FTES per year freed for additional value-added

activities

Speed of Overhead Processes; Travel authorization and

reconciliation reduced by 65-82%; Payment processing >85%,

Procurement (Need to PO) by 57%

INDIVIDUAL CONTRIBUTOR

Personally create improvement benefits

using the improvement process and core

skills






short time (with simulation)

▪ How to apply the improvement process

to a project step by step

▪ 2 training days + application coaching

& certification

YELLOW

BLACK

INTRODUCTION TO CONTINUAL

IMPROVEMENT






short time

▪ 1 training day with simulation

Continual Quality Improvement BELTS

PROJECT LEADER

Lead teams through successful improvement

projects using foundational problem-solving

methods

▪ Project Leadership (PrISM™, aka 4D, A3)

▪ Understand the current state (process

mapping and basic statistics)

▪ Problem Solving (aka Cause & Effect

Analysis, 5W/3H, 5M, A3)

▪ Managing change and continually

improving

▪ 4 days training + application coaching &

certification

IMPROVEMENT CHAMPION

Create significant organization improvements and



improvement methods

▪ Six Sigma Black Belt (includes QFD)

▪ Kaizen

▪ 5S + Visual Controls

▪ Mistake Proofing (includes FMEA)

▪ Quick Change, Single Minute Exchange of Die

(SMED)

▪ One-piece Flow, takt time, Kanban

▪ Total Productive Maintenance (TPM)

▪ Value Engineering (VE) & Design for Excellence

(Df(x))

▪ Innovation

▪ Product Development

▪ Annual Improvement Planning

TRAINING, APPLICATION, COACHING, AND CERTIFICATION

to continually reduce costs, improve quality, expand capacity,

delight customers, create new offerings and grow an

environment of team pride & involvement.

WHITE

GREEN

24

In Summary:

Advancing your professional

CQI knowledge, skills, and

impact is a journey with 4 key

CERTIFICATION


Green Belt: Training and certification, templates, and

immediate application - April

Engaging Everyone, Everyday to Get Better Together – April 8

Leading a High-Performing Organization Skills – April 22

White Belt: Training and certification – May 6

Yellow Belt: Training and certification - June

Contact Us:

Continual Impact LLC www.continualimpact.com

Chris Bujak [email protected] 610-762-4635

Pam Vecellio [email protected] 484-866-1139

http://www.continualimpact.com/

mailto:[email protected]

mailto:[email protected]

© 2019 Continual Impact LLC 1

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