© 2015 IBM Corporation Business Connect 2015 Andrew Meme – Offering Manager Analytics Facilities...

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© 2015 IBM Corporation Business Connect 2015 Andrew Meme – Offering Manager Analytics Facilities and Asset Management

Transcript of © 2015 IBM Corporation Business Connect 2015 Andrew Meme – Offering Manager Analytics Facilities...

Page 1: © 2015 IBM Corporation Business Connect 2015 Andrew Meme – Offering Manager Analytics Facilities and Asset Management.

© 2015 IBM Corporation

Business Connect 2015Andrew Meme – Offering Manager Analytics

Facilities and Asset Management

Page 2: © 2015 IBM Corporation Business Connect 2015 Andrew Meme – Offering Manager Analytics Facilities and Asset Management.

© 2015 IBM Corporation2

Trends: Internet of Things (IoT), Analytics, Mobility, Standards

The number of connected devices is exploding ARC Advisory Industrial IoTs for Connect Assets

New interest in Asset Management Standards

ISO 55000/PAS 55 Advanced analytics available today

Mobility take center stage

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© 2015 IBM Corporation3

Industry Leaders Use EAM to gain a Competitive Advantage Increased Asset performance drives reliability

Contributes to the bottom lineOptimized Inventory

Enterprise Asset Management is critical in asset intensive organizations

100%

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LeadersLaggards

StrategicChangeCapacity

CAPEXDecrease3-7%

IncreasedProduction8-15%

Annual Operating Cost Savings Avg10-25%

CAPEX

AssetUtilization

UnplannedDowntime(reactive spend)

Labor Costs(operations andmaintenance)

Liberated fundingfor transformationinvestment or direct saving

Unplanned Downtime

Labor Costs

MRO Inventory (2-3 turns)

MROInventory(<1 turn)

Deployment (1-time)

CAPEX(extend asset life)

Asset Utilization

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© 2015 IBM Corporation4

Asset Management: Addressing Challenges to Drive ROI

ROI & Value for ROI & Value for ClientClient

Risk and Compliance ManagementRisk and Compliance Management • Regulatory compliance • Health Safety & Environment

Operational ExcellenceOperational Excellence • Best Practices • Reliability

Business AgilityBusiness Agility • Process Standardization • Ability to Adapt

Business AlignmentBusiness Alignment • Investment Accuracy • Supporting Strategic Goals

System ConsolidationSystem Consolidation • One version of the truth • Cost and Complexity

Business Scenarios

ROI PointsCustomer Example:

Transportation Industry

Labor Utilization

Up 10-20% • A major US railroad saved US $5M

by better tracking labor to specific work

Asset Utilization

Up 3-5% • A large OEM reduced overhaul

process time from 56 days to 21 days

Equipment purchases

Down 3-5% • A fleet management company saved

US $9.5M by meeting 100% availability with less

Warranty recoveries

Up 10-50% • A consumer products company with

a medium size fleet increased warranty recovery 50%

Plant Downtime

Down 5-20%

• Power generation utility 5% reduction in planned overhauls and eliminated 5% of forced outages saving $4.6M annually.

Inventory needs

Down 20-30% • A large passenger railroad was able

to identify US $18M in excess or obsolete inventory

Inventory carrying

costsDown 5-20%

• A railroad reduced saved US $1.8M impacting financing, insurance, handling, overhead, etc.

Material Costs

Reduced 10-50%

• A rail maintenance service company reduced costs 20% by optimizing material purchases

Purchasing labor

Reduced 10-50%

• A fleet management company reduced purchasing staff by 20%

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© 2015 IBM Corporation5

EAM provides enterprise level visibility across functional departments.

IT Managers can see how to streamline inventory and resources across the organization

Contract Managers can see asset related contracts; negotiate vendor T&Cs and monitor supplier performance

Financial Managers can see the entire inventory and analyze return on assets for financial reporting

Maintenance Managers can see job plans enabled by availability of information to increase asset capacity

Field Technicians can see work assigned to them and capture critical data about assets in a mobile device

Compliance/Risk/ Governance can see asset detail to ensure regulatory compliance and mitigate risk

Planner and Schedulers can see availability of their workforce and use graphical tools to make assignments;

Purchasing Managers can see costs and orders enterprise-wide for price comparisons, discounting, standardization and order tracking

Operations Managers can see asset conditions in sufficient detail to improve asset utilization & performance

Executives have visibility and control across the organization through common systems enabling better business decisions

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© 2015 IBM Corporation6

Enterprise Asset Management – Maturity Model

EAM isCost Focused

EAM isAn Investment

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© 2015 IBM Corporation7

Work Management Modules

• Assignment Manager

• Job Plans

• Lock-Out/Tag-Out

• Labor Tracking

• Preventive Maintenance & Master PM

• Qualifications

• Safety

• Service Items and Requests

• Tools/Crafts

WORK MANAGEMENT ASSET MANAGEMENT

Asset Management Modules Condition Monitoring Failure Codes Locations Meters and Meter Groups

SUPPLY CHAIN

Inventory Management Modules Item Master, Storerooms Inventory, Inventory Usage Condition Codes Tools, Stocked Tools Service Items

Procurement Management Modules Desktop Requisitions Purchase Requisitions Purchase Orders Receiving & Shipment Receiving Request for Quotation Companies Company Master

Contract Management Modules Labor Rate Contracts Lease/Rental Contracts Payment Schedules Purchase Contracts Warranty Contracts Terms and Conditions

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© 2015 IBM Corporation8

PLANNING and SCHEDULING

Planning and Scheduling Modules

• Scheduler

• Graphical Assignment

HEALTH, SAFETY and ENVIRONMENT

HSE Modules Operations Control of Work Investigation and improvement Change Management Compliance Knowledge Management

MOBILITY

Maximo Mobile Work Management Asset Management Inventory Management

Maximo Anywhere• Work approvals• Map access• Failure Reporting• Meter Management

ANALYTICS

Inventory Insights

Key Performance Metrics

BIRT Reporting

Maximo Business Intelligence

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© 2015 IBM Corporation9

MaximoAsset

Management

MaximoAsset

Management

Industry Solution Model for Maximo - addressing industry & client requirements, reducing configuration and improving overall time to value

Industry SolutionsIndustry Solutions

Customer ConfigurationCustomer Configuration

Oil & Gas Industry

Utilities Industry Nuclear Industry

Transport Industry

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© 2015 IBM Corporation10

MaximoAsset

Management

MaximoAsset

Management

Maximo Oil & Gas Industry Solution

Industry SolutionsIndustry Solutions

Customer ConfigurationCustomer Configuration

Operations Management• Operating Policy

• Operating Procedures• Operators Logbook

• Production Reporting / Log• Downtime Reporting

• Drilling & Completions

Operations Management• Operating Policy

• Operating Procedures• Operators Logbook

• Production Reporting / Log• Downtime Reporting

• Drilling & Completions

Change Management• Change Request

• Management of Change• Standard Actions / Groups

• Technical Authorities• After Action Review

Change Management• Change Request

• Management of Change• Standard Actions / Groups

• Technical Authorities• After Action Review

Risk Management• Hazard / Risk Register

• Risk Modeling• Risk Assessments

• Permits & Certificates• Permit to Work

Risk Management• Hazard / Risk Register

• Risk Modeling• Risk Assessments

• Permits & Certificates• Permit to Work

Investigation Management• Investigations

• FMECA Analysis• RCFA Analysis

• Five Whys Analysis• Action Tracking

Investigation Management• Investigations

• FMECA Analysis• RCFA Analysis

• Five Whys Analysis• Action Tracking

Knowledge Management• Knowledge Capture

• Information Bulletins• Lessons Learned

• Solutions

Knowledge Management• Knowledge Capture

• Information Bulletins• Lessons Learned

• Solutions

Compliance Management• Audit & Survey

• Regulatory Compliance• Conformance Management

• Corrective & Preventive Action

Compliance Management• Audit & Survey

• Regulatory Compliance• Conformance Management

• Corrective & Preventive Action

MRO Supply Management• Contract Management

• Purchasing• Inventory Management

• Warranty / Claim Processing• Receiving / Inspections

• Invoicing

MRO Supply Management• Contract Management

• Purchasing• Inventory Management

• Warranty / Claim Processing• Receiving / Inspections

• Invoicing

Asset Management• Location Register

• Asset / Equipment Register

Asset Management• Location Register

• Asset / Equipment Register

Work Management• Work Prioritization• Condition for Work

• Job Planning • Work Orders

• Work Execution

Work Management• Work Prioritization• Condition for Work

• Job Planning • Work Orders

• Work Execution

Integration Products• To complex scheduling requirements.

• To ERP systems – SAP, Oracle, etc.• To EDM systems – Filenet, etc.

Integration Products• To complex scheduling requirements.

• To ERP systems – SAP, Oracle, etc.• To EDM systems – Filenet, etc.

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MaximoAsset

Management

MaximoAsset

Management

Maximo Utility Industry Solution

Industry SolutionsIndustry Solutions

Customer ConfigurationCustomer Configuration

Crew Management• A collection of resources working

together, skills, crafts, qualifications, labor and specific people, vehicles

and tools

Crew Management• A collection of resources working

together, skills, crafts, qualifications, labor and specific people, vehicles

and tools

Smart Meters as Assets• Asset lifecycle management for

revenue meters including bulk receiving and transfer

Smart Meters as Assets• Asset lifecycle management for

revenue meters including bulk receiving and transfer

Revenue Meter Sampling• Sample templates and random

sampling support for meters required – regulators, report status

and store test results

Revenue Meter Sampling• Sample templates and random

sampling support for meters required – regulators, report status

and store test results

Meter Alarms / Condition Monitoring

• Web service to capture specific meter alarms such as tamper or low

battery – to launch work order to investigate

Meter Alarms / Condition Monitoring

• Web service to capture specific meter alarms such as tamper or low

battery – to launch work order to investigate

CU Estimating & Compatible Units Library

• Design standards for construction estimates, comparison and selection

• Construction estimating standards

CU Estimating & Compatible Units Library

• Design standards for construction estimates, comparison and selection

• Construction estimating standards

Maximo Spatial Asset Management• GIS Integration

Maximo Spatial Asset Management• GIS Integration

Integration Products• To complex scheduling requirements.

• To ERP systems – SAP, Oracle, etc.• To EDM systems – Filenet, etc.

Integration Products• To complex scheduling requirements.

• To ERP systems – SAP, Oracle, etc.• To EDM systems – Filenet, etc.

Integration Framework ISM - SDK• Integration SDK type support

downloadable, as is, from the ISM Library to assist with: Mobile Work

Force Management integration, Graphical Design Tool integration, Fixed

Asset integration for unitization

Integration Framework ISM - SDK• Integration SDK type support

downloadable, as is, from the ISM Library to assist with: Mobile Work

Force Management integration, Graphical Design Tool integration, Fixed

Asset integration for unitization

Task Prerequisites• Supports administrative work

requirements identifying predecessor and successor

relationships to required work order tasks such as an occupancy permit prior to energizing the site

Task Prerequisites• Supports administrative work

requirements identifying predecessor and successor

relationships to required work order tasks such as an occupancy permit prior to energizing the site

Regulatory Tracking and Support – NERC/CIP• Asset identification as Critical Infrastructure or relationship to regulations. Work can be tracked as job plans supporting regulatory requirements and inspections on all related assets. Sabotage of

any asset can also be identified.

Regulatory Tracking and Support – NERC/CIP• Asset identification as Critical Infrastructure or relationship to regulations. Work can be tracked as job plans supporting regulatory requirements and inspections on all related assets. Sabotage of

any asset can also be identified.

Map in Maximo• Map tab for assets, meters, locations,

work orders, service requests

Map in Maximo• Map tab for assets, meters, locations,

work orders, service requests

Auto Locate and Create• Find assets, locations, WO’s and SR’s on

a map to understand proximity and context

Auto Locate and Create• Find assets, locations, WO’s and SR’s on

a map to understand proximity and context

Polygon Selection Sets• Draw a specific polygon on a map and

select actions, create WO’s and inspections

Polygon Selection Sets• Draw a specific polygon on a map and

select actions, create WO’s and inspections

Redlining Support• Map redline draw tools supporting

export, imports and query by attributes

Redlining Support• Map redline draw tools supporting

export, imports and query by attributes

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MaximoAsset

Management

MaximoAsset

Management

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Maximo Transportation Industry Solution

Industry SolutionsIndustry Solutions

Customer ConfigurationCustomer Configuration

Inventory• Position codes• Count books

Inventory• Position codes• Count books

Alerts• Maintenance alerts• PM alerts• Warranty alerts

Alerts• Maintenance alerts• PM alerts• Warranty alerts

Asset Information• Asset alias• Asset history• Condition monitoring• Consist management• Licensing & insurance• Axle configurations• Specifications & vehicle data

Asset Information• Asset alias• Asset history• Condition monitoring• Consist management• Licensing & insurance• Axle configurations• Specifications & vehicle data

Campaigns• Campaign setup• Progress status

Campaigns• Campaign setup• Progress status

Labor• Assignment manager• Labor certification

Labor• Assignment manager• Labor certification

Integration Products• To complex scheduling requirements.• To ERP systems – SAP, Oracle, etc.• To EDM systems – Filenet, etc.

Integration Products• To complex scheduling requirements.• To ERP systems – SAP, Oracle, etc.• To EDM systems – Filenet, etc.

Work Management• Mechanic work order• Recent & repeat repairs• Repair orders• Inspections & servicing• Tire & wheel management

Work Management• Mechanic work order• Recent & repeat repairs• Repair orders• Inspections & servicing• Tire & wheel management

Fuel Management• Fuel record• Fuel tank monitoring• fuel transaction import

Fuel Management• Fuel record• Fuel tank monitoring• fuel transaction import Meters

• Meter adjustments• Meter change out• Meter import• Meter history• Primary meter• Unlimited meters

Meters• Meter adjustments• Meter change out• Meter import• Meter history• Primary meter• Unlimited meters

Telematics Data• Telematics data managementTelematics Data• Telematics data management

Warranty• OEM warranties• Part warranties• Warranty tracking & recovery

Warranty• OEM warranties• Part warranties• Warranty tracking & recovery

Reporting & Analysis• Drivers log• Industry reports & KPIs• Life cycle costing• Log segments & problems

Reporting & Analysis• Drivers log• Industry reports & KPIs• Life cycle costing• Log segments & problems

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Real estate & facilities managers had different questions in the past

How do I consolidate disparate solutions into a single source of

truth?

Will my solution be flexible enough to adapt to future

requirements?

How do I make my departments more efficient?

How do I help my few power users, while making my department heads better

decision makers?

How do I install this solution within my IT department’s

infrastructure?

Can I integrate with my finance and ERP systems?

Who will I turn to, when something goes wrong?

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Integrated Workplace Management Solutions (IWMS)

A flexible, web-based platform that can be configured with no

code

Collaboration that reflects your way of doing business

A single source of truth that pushes reports and KPIs to key people

On-premise installation on powerful servers

Interoperability is a must-have and not an option

My IT shop and my implementation team

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© 2015 IBM Corporation14

The paradigm has advanced and shifted today

How do I make sense of all this data and optimize performance?

What can I do to make my system more user-friendly?

How do I ensure a return on my assets (ROA)?

How do help many infrequent, casual users and top level executives at the

same time?

How do I reduce IT costs and risks by putting this thing in the

cloud?

Can I integrate with sensors and meters and other things to get

better data?

Who are the experts that I can turn to in order to ensure

success?

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IBM responds uniquely with unparalleled value

How do I make sense of all this data and optimize performance?

What can I do to make my system more user-friendly?

How do I ensure a return on my assets (ROA)?

How do help many infrequent, casual users and top level executives at the

same time?

How do I reduce IT costs and risks by putting this thing in the

cloud?

Can I integrate with sensors and meters and other things to get

better data?

Who are the experts that I can turn to in order to ensure

success?

Cognitive analytics that require minimal training

Simple forms that adapt themselves to your device types

Performance management is no longer just an option

Subscription-based licenses provide flexibility to many user types

Technology must be cloud-based by its very nature

The Internet of Things (IoT) provides massive opportunities

to connect

Business analysts are as critical as implementation teams

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Asset Reliability

Asset Performance

Maintenance Efficiency

Safety

• Asset conditions indicate potential failures• Maintenance can be scheduled prior to

failure, reducing downtime• Reduces chance of collateral damage

• Asset conditions indicate degrading performance

• Maintenance can be scheduled to improve throughput

IoT enabled Condition-based Maintenance keeps assets operating at peak performance!

• Maintenance is performed only when needed

• Advanced warning enables better scheduling of maintenance

• Reduced overtime for service personnel

• Minimizes catastrophic failure which could cause injury

IBM Maximo

Operational AssetsInstrumentDirectly over the Internet or through gateway

IBM IoTPlatform

+

Secure,reliable,real-time

• Data from equipment can be delivered securely

• Guaranteed delivery of information

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IoT makes organizations more competitive

• TRIRIGA Vision & Strategy

ImprovingOperations

AcceleratingInnovation

ImprovingEngagement

Presence-Based RE

Optimization

Building Energy Optimization

Social Collaboration

Building Information

Modeling

Perceptive Applications

Employee Mobility

Cloud Solution Delivery

Cognitive Search

IoT Condition-Based

Maintenance

Predictive Maintenance

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© 2015 IBM Corporation18

REFPM Challenge:

Transition from building design and construction to operation and maintenance requires time-consuming and costly integration of critical information. Management seeks to use this information in a wide range of applications, used by a wide range of users.Offerings

• TRIRIGA Facilities, Operations, Projects

• TRIRIGA Connector for BIM

• Autodesk Revit

Solution:

TRIRIGA Connector for BIM

BIM drives efficiency in workplace management

TRIRIGA Vision & Strategy

Provides shared information across facility design, construction and operations

Facilities Operations:BIM stores detailed 3D geometry and extended attributes of every aspect of a building’s composition. This linked data between systems and people increases efficiency of project execution, facility design, and maintenance operationsBenefits to People:•Integrates with the 3D BIM to make space planning faster and more efficient•Presents extended asset details from the BIM for maintenance technicians•Shows task details in context of an accurate 3D model for technicians•Extracts accurate procurement data directly from the BIM for project managers

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REFPM Challenge:

Real estate and facilities management consists of hundreds of business processes, ranging from simple to complex. Regardless of the number or complexity, organizations face the problem of how to employ advanced functionality quickly and easily to address all of them.

Offerings

• TRIRIGA with HTML5• TRIRIGA with Google

Polymer

The Asset:Some organizations prescribe unique and sometimes complex processes to manage their real estate and facilities operations. Systems must provide the ability for management and staff to use them efficiently and easily.

Solution:

Perceptive Applications

Saves time with Perceptive web applications

Benefits to People:•Reduces training for occasional users.•Generates quick, easy reports and views for executives, anywhere, from any device.•Boosts end-user satisfaction with system.

Simplifies the end-user experience and accelerates time-to-productivity

TRIRIGA Vision & Strategy

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REFPM Challenge:

Mobility has become central to integrated real estate and facilities management. Not only are people mobile, the assets themselves are mobile. The challenge is how to match both for requesting, using and managing the wide range of space.Offerings

• TRIRIGA Anywhere, “Shift”

• FieldFLEX, ValuD, eCIFM, Whitesmiths,

The Asset:Mobile assets include the physical assets, which may be stationary or mobile, and the people who management them, who may be stationary or mobile. All four scenarios are situations which represent opportunities to increase ROA.

Solution:

Mobile TRIRIGA

Mobilizes a wide range of users for a wide range of needs

Benefits to People:•Supports the wide ranges of mobile devices that users use.•Provides critical information while users travel, or while . stationary.•Works on-line or off-line.

Optimizes team productivity and system adoption

TRIRIGA Vision & Strategy

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REFPM Challenge:

IT organizations are taxed beyond ability and experience to support the unique requirements of real estate and facilities management. The REFM departments face challenges in IT responsiveness and how to address user-unique requirements. Offerings

• TRIRIGA SaaS• IBM Softlayer

The Asset:Organizations need the power of software and do not want to invest in “shelfware”. TRIRIGA in the Cloud ensures flexible software provisioning and provides all required functionality quickly and on-demand.

Solution:

TRIRIGA in the Cloud

Provisions users on an as-needed, on-demand basis

Benefits to People:•Delivers only the required functions as needed, at the lowest cost for IT departments.•Delivers to REFM department staff the applications only when required.

Accelerates system deployment and employee time-to-productivity

TRIRIGA Vision & Strategy

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REFPM Challenge:

Massive amounts of data are generated on a minute-by-minute basis. Making sense of it all can be overwhelming. Through simple, natural language questions with the power of cognitive analytics, one can quickly see trends and how to respond as never before. Offerings

• Watson Analytics• Cognos TM1• SPSS

The Asset:Real estate and facilities management organizations generate an immense amount of data. New tools now exist to harvest the value, which is key to improving performance across the entire real estate and facilities portfolio.

Solution:

Watson Analytics for TRIRIGA

Cognitive analytics makes sense of big data

Benefits to People:•Provides occasional systems advanced analysis to occasional users with little required training or help.•Generates flexible, actionable information and for executives’ decisions.

Uncovers trends and ways to improve ROA in previously unimaginable ways

TRIRIGA Vision & Strategy

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REFPM Challenge:

Today’s assets commonly contain a wide range of sensors and meters to improve ability to monitor condition. The acquisition and interpretation of this data to address concerns quickly and clearly requires a new approach to maintenance.Offerings

• TRIRIGA Operations• MessageSight• Watson Analytics

The Asset:The physical assets, along with the data from sensor-enabled assets can provide critical, timely information for maintenance condition analysis, problem detection and rapid issue resolution.

Solution:

TRIRIGA IoT Condition-Based Maintenance

Generates real-time metrics for real-time diagnostics

Benefits to People:•Highlights areas of concern for asset health by range of threshold.•Pinpoints maintenance focus for technicians.•Improves capital planning for Finance organizations.

Reduces time-to-diagnose, time-to-resolve and time-to-repair

TRIRIGA Vision & Strategy

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REFPM Challenge:

Assets are interconnected and interdependent. If one fails, others fail as a consequence. Reducing the down-town of one reduces the down-time of many. Being able to predict failures and proactively preventing them means higher return on assets (ROA).Offerings

• TRIRIGA Operations• MessageSight• Watson Analytics

The Asset:Buildings are composed of many different assets and systems, and many, many more possible points of failure. Data from sensor-enabled assets can provide critical, timely information for maintenance optimization.

Solution:

TRIRIGA Predictive Maintenance

Anticipates asset failure, prevents failure

Benefits to People:•Highlights trends in mission-critical asset health for maintenance staff.•Prescribes optimal preventive maintenance schedule for planners.•Improves capital planning for Finance organizations.

Reduces costly emergency expenses and down-time, increase productivity

TRIRIGA Vision & Strategy

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IoT Challenge:

We need to increase the utilization of our real estate and facilities, but lack an understanding of concentration patterns, movement and usage by people in our facilities

Offerings

• TRIRIGA Facilities & Reserve

• Presence Insights• Watson Analytics

The Asset:Monitor people movement and concentration patterns to modify space layout and optimize use of real estate assets

Solution:

Real Estate Optimization

Presence-based insights drives real estate optimization

TRIRIGA Vision & Strategy

Benefits to People:•Empower space planners•Reduce business unit costs•Help lease manager negotiate an increase or decrease in rent•Enable project managers to prioritize capital spend to ensure ROI

Increase space utilization, increase rent revenue, reduce facility expense

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IoT Challenge:

Building can consume an immense amount of energy. Instrumented buildings can provide actionable information for energy management, but connected those insights with operational applications and the people who use them requires a different type of integrated solution.

Offerings

• TRIRIGA TREES• Building Management

Center• Energy consulting

services

The Asset:Buildings represent a critical asset used by staff to perform the required work of the organization. Analytics-driven energy optimization of the buildings can provide an optimal work environment at reasonable cost.

Solution:

Real Estate Optimization

Smarter buildings + smarter applications = energy savings

TRIRIGA Vision & Strategy

Benefits to People:

•Reduces energy and energy-related costs for operations management•Streamlines continuous commissioning and building retrofits for project managers

Increase space utilization, increase rent revenue, reduce facility expense

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REFPM Challenge:

Organizations rely on both staff and service providers to increase reliable process completion and reduce costs for REFM. Service providers and staff change over time, and organizations require collaboration and operational history to improve efficiency, evaluate service agreement compliance, and benchmark performanceOfferings

• IBM ISM Library• Twitter, LinkedIn, others

The Asset:Many of the real estate and facilities management assets, such as leases, maintenance schedules, space allocations and the like require in-time, collaboration, and include new information to reach an optimal decision quickly.

Solution:

IBM REFM Social Collaboration

Benefits to People:•Provides a secure, accessible forum for sharing, collaborating and making important REFM decisions among staff.•Provides additional information not stored in TRIRIGA today.

Social collaboration ensures superior outcomes

Accelerates sharing of time-sensitive critical information for improving operations

TRIRIGA Vision & Strategy

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Who uses Maximo? The largest asset intensive organizations in the world.

11 of the 12 largest PHARMACEUTICALS companies

7 of the 10 largest AUTOMOTIVE companies

8 of the 10 largest OIL & GAS companies

11 of the 20 largest diversified UTILTY companies

11 of the 12 major AEROSPACE & DEFENSE companies

9 of the 15 busiest AIRPORTS

6 of the 10 largest ENERGY companies

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Smart in Manufacturing:Improved factory efficiency, reduced maintenance costs and improved energy performance

Michelin, France•70 plants in 18 countries •110,000 employees. •Standardized globally on Maximo•Reduced operating costs•Enhanced safety operations•Improved productivity• Accelerated knowledge sharing.

Impact of Enterprise Asset Management

Smart in Government:the ability to visualize infrastructure and analyze maintenance costs in the city of 120,000 residents

City of Cambridge, Ontario, Canada•250,000 transportation, water, environment, & utilities assets•Using Maximo Scheduler and analytics to gain real results •USD 100,000 per year savings in staff time on capital forecasting•Reduced scenario and funding assessment time —from hours to minutes•

Smart in Healthcare:Ensuring availability of critical assets including facilities, emergency rooms and medical equipment

Academic Hospital Maastricht, Netherlands•395,000 patients and 4,700 employees•Availability of medical equipment critical to quality health care•Maximo ensures optimal maintenance of medical equipment and laboratory instruments

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SMART in TransportationDecreasing asset downtime to help keep operations running smoothly

Bay Area Rapid Transit, San Francisco, USA•Accurately prioritize work and better manage labor•Reduced overtime and minimized service-affecting outages•Effectively plan inventory based on maintenance demands.

Impact of Enterprise Asset Management

Smart in Automotive: Integrated solutions to optimize information and create real-time visibility of key data

General Motors, USA•One of the world’s largest automobile manufacturers•Implemented Maximo to support its global maintenance activities•Improved the quality of its data collecting and reporting processes globally

Smart in Utilities:Sharing inventory and processes across the entire utility

Southern Company, USA•43,000 MW of generating capacity•86 power plants serving 10 million people•Standardized business processes and procedures•Reduced restoration times •Cost avoidance during outages•View of inventory levels across the entire system.

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SMART in Education:Analytics embedded into asset management to keep critical campus and hospital systems running strong

University of Tübingen, Germany1000s of assets across multiple campuses and clinics, the university’s technical team needed to prioritize workloads •Using analytical models to guide technicians, for the hospital and the university as a whole•Increased productivity of technicians through more predictive maintenance practices

Impact of Enterprise Asset Management

Smart in HSE: Establish methodology to identify precursors andtrends to improve site & organizational performance

ENMAX Corporation, Calgary •Vertically integrated utility: manage electricity, natural gas, renewable energy with Maximo•700,000 customer sites throughout Alberta•Maximo HSE Manager adopted for Problem Identification & Resolution at ENMAX•formal process to improve personnel safety, plant and equipment reliability,

Smart in Ports:Keeps maintenance costs low with smarter asset management

Sociedad Portuaria RegionalDe Cartegena S.A. (SPRC)•SPRC, a port operator in South America, is using Maximo to help understand and predict the operating lifecycle of its assets.•96% uptime for critical port equipment with preventive maintenance•USD1.5 million yearly reduction in inventory costs