© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted...
Transcript of © 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted...
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Operations: Execution of Tasks
Chapter 8
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Operations
• Implementing and executing the daily elements of a catering plan
• The mechanical components of the business– Front-of-the-house– Back-of-the-house
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Operational Tasks
• Recipes research and development• Menu development• Scheduling production• Defining customer service issues• Preparation• Transportation• Cleanup
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Recipes
• Formulas used in food preparation• Standardized recipes = more specific plans
– Standard Operating Procedure – how a caterer expects to use exact ingredients to prepare food.
– Ensure product consistency and cost-control• Signature recipes = specific to a caterer• Base recipes = later adjusted
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Recipe Development and Creation
• Recipe development– Excites consumers to become repeat customers– A direct result of a caterer’s love of food
• Recipe creation– Starts with a few items that are worked until
caterer and consumer are happy– Should be field-tested at least 6 times before
bringing to the market
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Convenience Foods
• Scratch foods = menu items prepared by staff using standardizes recipes
• Convenience foods = delivered to the caterer in ready-to-eat or ready-to-cook form
• Speed scratch cooking has little preparation, excellent quality and lower labor costs
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Branded Menu Items
• Principal pays to have name placed on menu.• Principal may also do promotional work.
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Advantages of a Catering Menu
• Menu is planned in advance• Created on guaranteed customer counts• Management function becomes predictable
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Functions of Menus
• Act as communication tools• Determine the flow of food• Manage production scheduling
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Food Preparation
• The caterer may have multiple functions scheduled at the same time.
• A production schedule and the event menu must be coordinated.
• Producing a consistent, quality product is a strategic advantage for a caterer.
• Innovation and creativity become important factors in food preparation.