© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 1 Mid Market Momentum BE6K...
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Transcript of © 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 1 Mid Market Momentum BE6K...
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 1
Mid Market MomentumBE6K Integration with Tango
Networks
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 2
Agenda
What We Do
Why Tango?
Cisco Portfolio Enhancement
Enterprise Mobile Management with Policy
Use Cases
High Level Architecture Overview
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 3
Introduction to Tango Networks
Why do Enterprise Customers want it?
Mobile Cost Management
Business/Personal Identity Management– Voice and SMS
Regulatory Compliant Mobile Call Recording
Productivity Enhancements via Unified Communication Integration
Disaster Recovery & Business Continuity
Mobile CarriersWhat do we do?
Provide Enterprise IT Administrators control over Mobile Devices without requiring a mobile client
Works with any mobile device, no dependence on hardware or OS
Supports Corporate Liable and Individual Liable (BYOD) plans
Mobile Network Enforced corporate policies ensure compliance without changes to End User Behavior
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 4
Customer Compelling EventJabber,
Lync, and OTT
Clients
Tango Networks
Based Solution
I need mobile UC/PBX functionality with 1 voicemail.
The solution has to work with all mobiles (BYOD):• All Smartphones (IOS, Android, BB, Windows, etc)• Feature phones (flip phones)
I have multiple PBXs. Will your Mobile UC/PBX solution integrate with all of them?
Our company has to have 100% IT control; hence, the solution needs to be “all on, all the time”.
Will your solution work with all future smartphones?
I want mobility, but I do not want to change my corporate firewall access rules
My executives need a solution that requires no change to end user behavior (e.g. international calls route via enterprise network with no prefix dialing or client to launch)
Compelling Reasons to Buy 1 7
Why Tango?
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 5
Cisco Portfolio Enhancement
Tango software runs on:– BE6000 as Virtual
Machine– Meets Co-residency Policy– Cisco ISR Routers– UCS Servers
Integrates with CUCM and HCS Portfolios
Complements Jabber Mobile Client
Cisco Solutions-Plus Partner
PIDs/SKEWs in final stages
Tango’s Solutions Integrate into Cisco Hardware/Software
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 6
Enterprise Mobile Management with Policy Tango Networks provides a
powerful network based rules engine
Enables the Enterprise and End Users to control mobile voice, video* and messaging* via an easy to use web-based portal
Admin or self service
Set and enforce usage polices for employee mobiles – just like desk phones
Class of Service Controls on System, Group, or User level
(* Planned)
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 7
Tango Value: Identity Management
Capability Without Tango With Tango
Identity Management Caller ID is personal mobile number and location (area
code) is not protected
Caller ID is corporate number and location (area code) is
protected
Situation: Gary is out of the office and needs to call a customer
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 8
Tango Value: Centralized Voicemail
Capability Without Tango With Tango
Message Waiting Notification Linda does not see notification until she returns
to her office
Mobile phone shows message waiting and Linda may check
voicemail immediately
Voicemail Retrieval Linda has to dial enterprise VM retrieval number and
key in her mailbox ID
Linda hits the ‘1’ key or VM icon on her phone and is automatically logged into
Situation: Linda is in a meeting when an
important client calls her desk phone and leaves an urgent voice
mail message
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 9
Tango Value: Business Features
Capability Without Tango With Tango
Call Transfer Pam must ask the caller to call another extension
Pam can transfer the call directly to her co-worker via either blind or consultative
transfer
Situation: Pam receives a call from Sara regarding an important
customer issue that needs to be handled by co-worker
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 10
Tango Value: Mobility
Capability Without Tango With Tango
Call Move Joe has to disconnect and then dial back into the conference creating a
distraction
Joe moves the active call from his desk phone to his mobile. Other conference participants are unaware of the change in
devices.
Situation: Joe is on an important conference call but must leave his
office to get to an off-site appointment.
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 11
Tango Value: Enhanced Availability - Presence
Capability Without Tango With Tango
Presence Information Ron would waste time calling Julie when she was
busy on her mobile
Ron gets a more complete presence status, one that
includes mobile status for any mobile device
Situation: Ron has an urgent customer issue and needs to talk to Julie or Sara. Ron checks Julie’s and Sara’s presence status to determine
who to call.
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 12
Tango Value: Mobile Call Recording
Capability Without Tango With Tango
Outbound Mobile Voice Recording Bob must leave the trading floor to place trades via a wired
phone
Bob places a trade on his mobile. Corporate Regulatory Officer knows
the call will be recorded due to network controls (i.e. enforceable
solution).
Inbound Mobile Voice Recording Bob may receive a call on his mobile but is unable to conduct
regulated business.
All calls, inbound and outbound are captured and recorded
SMS Recording SMS’s cannot be tracked/recorded
Inbound/Outbound texts can be tracked/recorded*
Situation: Bob needs to place a trade from the floor
*(POI item)
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 13
Tango Value: Cost Control
Capability Without Tango With Tango
Risk Reduction Larry may decide to make personal calls to
international destinations using his corporate mobile
The corporate admin sets a policy that allows corporate
mobiles to only be used within the airport to call other corporate mobiles/desk
phones.
Situation: Larry the luggage handler needs to communicate with the gate
agent
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 14
Tango Value: Business Continuity
Capability Without Tango With Tango
Inbound Call Completion Calls to Joe’s Enterprise Number (DID) would
receive Fast Busy
Incoming calls to Joe’s Enterprise Number (DID) are auto re-routed to Joe’s Mobile
Device.
Outbound Identity Management
Joe’s personal Mobile Number is displayed when
making a Business call from his mobile
Joe’s Enterprise Number (DID) is displayed when making a
Business call from his mobile
Situation: Hurricane Isaac floods the wiring closet at Joe’s corporate site.
Joe needs to make/receive calls to/from co-workers and customers.
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 15
Tango Value: Reduce International Costs
Capability Without Tango With Tango
International long distance call Mobile Client Required to Dial Into PBX
Direct Dialing through PBX from any Mobile
International roaming WiFi Client and Voice Grade WiFi network Required
Access via WiFi (requires Tango or third party client and voice grade WiFi network) or Enterprise Small
Cell (no client, uses licensed spectrum, no battery issues)
Local Wi-Fi AccessUC/PBX
Wireless Network
* Small Cell Support is POI item
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 16
Tango Value: Mobile Call Accounting
Capability Without Tango With Tango
Call Accounting Jim must keep a manual record of time spent on his mobile or parse his mobile statement at the end of the
month.
Jim can use the same accounting solution tied into
his PBX to also report on mobile calls or create reports directly from Tango enterprise accounting records. Jim is no longer tied to his office desk
phone.
Situation: Jim needs to bill his clients for time spent consulting on the
phone.
© 2013 Tango Networks, Inc. Confidential. Not for Redistribution. 17
MobileNetwork
NetworkMobilizer
EnterpriseConnect
EnterpriseAccelerator
Seamlessly Integrates Mobile Unified Communications with
Enterprise CPE
www.tango-networks.com
EnterpriseNetwork
Cisco CUCMBE6000
(on prem)
Enterprise Connect Architecture
HSS AAAMSCPCRF
HLR
CSCFSMSC