© 2013 HCL – Proprietary & Confidential This document contains confidential and propriety...

© 2013 HCL – Proprietary & Confidential

This document contains confidential and propriety information for the purpose of evaluation only.The contents of this document may not be published, disclosed or used for any other purpose.

Combining the best of HCL and the innovation of the cloud

[email protected] November 2013

2© 2013 HCL – Proprietary & Confidential

Best of breed

A Oracle pay-as-you-grow subscription based, best in class system. Dedicated to you business. In your locality.

Engineered, hosted, secured and maintained by a partnership of industry leading hosting, system integration and software vendors.

Simple to move in. Simple to scale. No hidden tie-ins.

HCL have listened to the market and partnered to provide simplicity throughout. Simple costs, simple options,

optimum technology stack; with support from the right industry leads. Colt provide an industry leading service

with connectivity and bandwidth that meet your business requirements in a secure manner. ‘Oracle on Oracle’

throughout the technology stack for optimum performance and support of your business critical systems.

The benefits of Private Cloud’s security, control and compliance with the flexibility and cost model of Public.


Why the partnership

• Engineered Systems• Software solutions

• We provide the partnership and lead the engagement

• We hide the face of the software vendor – HCL own that relationship

• We join the dots between projects, partners and infrastructure

• 20 Data Centres• EMEA & APAC. High speed fibre

to the America’s• Colt own their own fibre networks• Network specialists• ISO 27001• $7bn assets• Owned by Fidelity


Why HCLCloud ?

Compliance and audit friendly

Dedicated for your critical data.Nothing shared.

Dedicated Firewall – only you.Dedicated servers, storage, load-

balancers and fibre network to your business.

Compliance now and in the future.

“All change please”The right solution. We

don’t just ‘squeeze’ you in and keep you in the dark.

Our solutions are sized to give you performance and flexibility.

We can cope with change without change control.

Move to shared commodity with the knowledge you can move back

again to dedicated.When performance isn’t enough

then move to Oracle Exadata, Exalytics Exalogic

when you need Extreme Performance

Commit to more

Our most cost effective model is driven by OpEx or CapEx on

longer managed services agreements.

More OpEx for longer.

Oracle LicensingCapEx licence to OpEx

subscription.

Optimise your license use and license exposure.

We can tell you the true requirement to run your business.It can be our job on your behalf.

Flexibility to move up and down.

Reduce your TCOHCL talk days, not months.

Reduce the cost of delay, negotiation and multi vendor

expectation setting.

Our clients run their businessNot to build, manage and run a cloud.

Pay as you GrowPay for what you need when

you need it.

One providerOne vendor manager, one solution.

Move between our stacks


Future proof !

Commonality throughout allows you to move if your compliance requirements demand or performance dictates

Be prepared for public adoption and use it now, when appropriate


The right fit for our customers

We can provide everything …. not nearly everything


Fitting it together

Onboard: Compliant with ISO and CMMI, PMBOK and ITILStartup: HCL ownership


Dealing with incidents

Customer HCLoud Service Delivery

HCLoud Operation Manager

HCLoud Cloud Manager

KnownError

Database


Dealing with change




Patch agreement

Flexibility to make the best of your architecture

Buy in small incrementsFrom virtual compute to storage.

Flexibility to avoid change controlHCL will help you get the most from

your available architecture.


Capability

Infrastructure Technology & Application Support

Application Development Application Configuration & Setup

Activity

Infrastructure Services

Storage

Servers

Network

Security

Hardware Updates

Backups / Refreshes

Disaster Recovery

Operating System

Monitoring Tools

Customisation

Integration Mgmt.

Fault Reporting / Tracking

Fault Mgmt. / Resolution

Database Mgmt.

Application Server Mgmt.

Virtualisation Mgmt.

Applying Family packs

Applying Patches

Applying minor upgrades

UAT

Request for Change Mgmt.

Mgmt. of configuration changes

Application of Config Changes

Mgmt. of security profilesTesting Family Packs

Monitoring Tools HCL

Customer

Application Mgmt.

Responsibility


Service levels





Looking for trends, optimisation and new benefits




Ongoing benefits management – collaborativelyMonitoring Oracle running on Oracle

Process mapping


Communicating back to our customers





HCL Differentiators (no additional cost)

Add on Services*

Activity

Refresh/Clones

All backups

Oracle vendor management

Benefits led technology initiatives

Dedicated infrastructure at every level

Dual site (Primary & DR)

Colt 1GB dual connectivity

Disaster Recovery

Industry leading SLA + RTO/RPO

Oracle Redstack

Oracle technology license (Pay as you Grow)

Testing as a service

Everything you need

* Costed separately to meet customer specific requirements

License optimisation

Obfuscation / data masking as a service

Enhanced GRC as a service

HCL - System Integrator services

Business process outsourcing

Application managed services

Additional compute and storage

Existing compute and storage optimisation

Colt - Specialist services

Training as a service


Best of breed

A Oracle pay-as-you-grow subscription based, best in class system. Dedicated to you business. In your locality.

Engineered, hosted, secured and maintained by a partnership of industry leading hosting, system integration and software vendors.

Simple to move in. Simple to scale. No hidden tie-ins.

HCL have listened to the market and partnered to provide simplicity throughout. Simple costs, simple options,

optimum technology stack; with support from the right industry leads. Colt provide an industry leading service

with connectivity and bandwidth that meet your business requirements in a secure manner. ‘Oracle on Oracle’

throughout the technology stack for optimum performance and support of your business critical systems.

The benefits of Private Cloud’s security, control and compliance with the flexibility and cost model of Public.


Normal Operating ConditionsAll environments available

SITE 1 – LONDON 1 SITE 2 – PARIS

WAN SHARED FILESYSTEM

DR UATPRODUCTION (up) Dataguard Replication

NOTE : DR does not require a middle tier until DR event. HOT SWAP nodes available for deployment in the event of component failure.

HOT SWAP NODE HOT SWAP NODE

DEV 1+2

TEST


DR Event !Production users failover to DR site. UAT unavailable.

SITE 1 – LONDON (offline) SITE 2 – PARIS

WAN

DR UATPRODUCTION (down)

NOTE : During DR event. UAT is unavailable as UAT middle-tier resources are diverted for live users.

HOT SWAP NODE HOT SWAP NODE

SHARED FILESYSTEM

DEV1+2

TEST

© 2013 HCL – Proprietary & Confidential This document contains confidential and propriety...

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