© 2010, Levinson Productivity Systems, P.C. 1 In Lean We Trust William A. Levinson, P.E. Levinson...

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© 2010, Levinson Productivity Systems, P.C. www.ct-yankee.com 1 In Lean We Trust William A. Levinson, P.E. Levinson Productivity Systems P.C.

Transcript of © 2010, Levinson Productivity Systems, P.C. 1 In Lean We Trust William A. Levinson, P.E. Levinson...

Page 1: © 2010, Levinson Productivity Systems, P.C.  1 In Lean We Trust William A. Levinson, P.E. Levinson Productivity Systems P.C.

© 2010, Levinson Productivity Systems, P.C.www.ct-yankee.com

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In Lean We Trust

William A. Levinson, P.E.

Levinson Productivity Systems P.C.

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One Page Overview

• Lean removes all forms of waste from the value stream.

• The chief obstacle is the fact that waste often hides in plain sight, or is built into activities.

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Contents• Benefits of Lean Manufacturing

• The Origins of Lean Manufacturing

• Waste, Friction, or Muda

• Green Manufacturing/ ISO 14001

• Some Lean Manufacturing Techniques

• Conclusion

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Benefits of Lean Manufacturing

• Lean manufacturing delivers an insurmountable competitive advantage over competitors.

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Lean in the Language of Money

• First comprehensive implementation:• 63% annual growth in stock value (not

counting dividends)

• 7.2% annual wage growth

• 40 hour, 5 day work week

• Wealth creation equal to 35 of the country's 48 states

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The Origin of Lean Manufacturing

Who created the Toyota Production System?

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Lean: Made in the USA

• Scientific management (Taylor) and motion efficiency (Gilbreth)

• Explicit purpose (1911): make the high-wage American worker competitive with cheap labor.

• First systematic large-scale deployment…

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…at the Ford Motor Company

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Origin of the TPS

• Taiichi Ohno said openly that he got the idea from Henry Ford's books and the American supermarket.• Ford's My Life and Work (1922)

describes just-in-time (JIT), DFM, and other lean concepts explicitly.

• Results depend on organizational behavior as well as technology.

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Labor Relations and Lean

• Ford (1922): "It ought to be the employer's ambition, as leader, to pay better wages than any similar line of business, and it ought to be the workman's ambition to make this possible."• Everything you need to know about ILR

in one sentence.

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Ford on Labor Relations

(1) Labor must recognize that no job can pay more in wages and benefits than it creates in value.

(2) Managers who seek to pay less than the job is worth lose the commitment of their workforce.

• F.W. Taylor as well as Ford said this.

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Make the Job Worth More

• Labor• Look for improvement opportunities

• No restrictive union work rules

• Management• Pay more when the job is worth more.

• No layoffs when productivity improves!

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What is Lean Manufacturing?

A systematic approach to the identification and elimination all forms of waste from the value stream.

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Concept of Friction, Waste, or Muda

Understanding of friction, waste, or muda is the foundation of Lean Manufacturing.

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The First Step is to Recognize the Waste

• Henry Ford

• Taiichi Ohno (Toyota production system)

• Tom Peters (Thriving On Chaos)

• Shigeo Shingo

• J. F. Halpin (Zero Defects)

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Waste Often Hides in Plain View

• We cannot eliminate the waste of material, labor, or other resources until we recognize it as waste.• A job can consist of 75 percent

waste (or even more).

• Classic example: brick laying in the late 19th century

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Waste is Often Built Into Jobs

Pre-Gilbreth Bricklaying

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This is a Real Example

• Top: "The usual method of providing the bricklayer with material" (Gilbreth, Motion Study, 1911).

• Bottom: "Non‑stooping scaffold designed so that uprights are out of the bricklayer's way whenever reaching for brick and mortar at the same time."

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Post-Gilbreth Brick Laying

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Another Example: Fabric Folding

Redesign of this job to eliminate the need to walk doubled its productivity. We will see that material waste also hides in plain sight.

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Material Waste Hides in Plain Sight

CleaningTank 1

CleaningTank 2

Dirty parts Clean parts

CleanWater

Discard water

CleanWater

The parts get clean, so no one questions this. What is wrong with this picture?

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Why Not Make the Water Work Twice?

CleaningTank 1

CleaningTank 2

Dirty parts Clean parts

Discard water

CleanWater

The almost clean water from the second tank is good enough for use in the first tank. Water usage can be cut 50 percent.

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Spin Coating of Semiconductor Wafers

The product is the coated wafer, and "the job has always been done this way" in the semiconductor industry. Shigeo Shingo: "Paint parts, not air."

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Lessons so far

• Waste often hides in plain view.• People become used to "living with it" or

"working around it."• Definition for employees at all levels: If

it's frustrating, a chronic annoyance, or a chronic inefficiency, it's friction. (Levinson and Tumbelty, 1997, SPC Essentials and Productivity Improvement, ASQ Quality Press)

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TPS Definitions of Waste

1. Overproduction• Over-ordering 50-75% off after

Christmas. Automobile incentives.

2. Waiting, including time in queue

3. Transportation (between workstations, or between supplier and customer)

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TPS Waste, Continued

4. Non-value-adding activities

5. Inventory

6. Waste motion

7. Cost of poor quality• 30 to 60 cents of every health care

dollar

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Waiting as a Form of Waste

• Of the total cycle time or lead time, how much involves value-adding work and how much involves waiting?

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The Value-Adding "Bang!"

• Masaaki Imai: "Bang!" illustrates the usual brevity of the value-adding moment.• Contact between tool and work

• Contact between golf club and ball

• Loading drills of horse and musket era literal "Bang!"

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Imai's Golf Analogy• In a four hour golf game, the golf club

is in contact with the ball for less than two seconds.• Waiting for other players = waiting for

tools

• Walking = transportation

• Selecting a club and addressing the ball = setup

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The Value-Adding "Bang," Continued

• In a factory, the value-adding "Bang!" takes place when, for example, a stamping machine makes contact with the part.• All other time, such as waiting,

transportation, and setup, is non-value-adding.

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Cycle Time Accounting• If the work waits for a tool or operator,

this is a delay and not processing.

• When work is gated out of an operation, it usually waits for transportation (delay) or is in transit (transportation).

• Placement of the work in the tool is handling, not processing.

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Gantt Chart Modification

0 50 100 150 200 250

Transportation

Waiting for cart

Waiting to form transfer batch

Machining

WORKSTATION 2

Waiting for tool (unbatching)

Transportation

Waiting for cart

Waiting to form transfer batch

Machining

Waiting for setup

Waiting for operator

WORKSTATION 1

Only machining is value-adding time. This Gantt format of the cycle time makes non-value-adding time highly visible.

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Waste: Summary

• Wastes of material, labor, and cycle time can hide in plain view.

• Cycle time reduction can yield decisive competitive advantages, including make to order as opposed to make to forecast.

• The next section will cover "Green" manufacturing.

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Origin of Green Manufacturing

• Meat packers' use of "everything but the squeal," and other versions of "find a use for everything" may have set a precedent.• Where, however, did Green

Manufacturing actually originate?

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The Origin of Green Manufacturing

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Green is the Color of Money

"…we will not so lightly waste material simply because we can reclaim it—for salvage involves labour. The ideal is to have nothing to salvage."

—Henry Ford, Today and Tomorrow

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The Birth of Green Manufacturing

• Ford could have met ISO 14001 requirements despite being able to legally throw into the river whatever wouldn't go up the smokestack.• "The very smoke which had once

poured from his chimneys was now made into automobile parts." Upton Sinclair, The Flivver King

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Ford's Green Manufacturing

• Recovery and reuse of solvents

• Distillation of waste wood for chemicals yielded enough money to pay 2000 workers.• Kingsford charcoal

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Ford's Green Manufacturing (2)

• Design of parts and processes to minimize machining waste

• Reuse of packaging materials

• Slag paving materials and cement

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Identification of Material and Energy Wastes

• Material and energy waste can easily be built into a job.

• Elimination of these wastes is central to "green" manufacturing and the ISO 14001 standard and, more importantly, very profitable.

• We cannot, however, remove this waste before we identify it.

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Control Surface Approach

Process

Control Surface

Material Inputs Material Outputs

Energy Inputs Energy Outputs

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Example: Part + Swarf = Billet

Swarf

Part

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Example: Energy Generation

Coal, oil, or gas, plus air

Air = 21% O2, 79% N2

Stack gases N2>CO2

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Lean Manufacturing Techniques

Some principles and activities for lean manufacturing

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Design for Manufacture

• Synergistic with ISO 9000:2000 7.3, Design Control.

• The design must be manufacturable by the equipment in the factory.

• Ford: Eliminate unnecessary components, design the product so it is easy to make.

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Push Production Control

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Pull Production Control Systems

• Just-In-Time (JIT)• First described by Henry Ford in My Life

and Work (1922)

• Kanban

• Drum-Buffer-Rope (Goldratt)

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Benefits of Pull Production

• Less inventory and carrying cost

• Shorter cycle times: make to order vs. make to forecast

• Supports small lot and single unit processing

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Batch versus Small Lot

Batch

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Single-Unit Processing Reduces Cycle Time

• (Value-adding time) ÷ (Total cycle time) is often less than 1 percent.• Remember Masaaki Imai's "value-

adding Bang!" concept

• Single Minute Exchange of Die facilitates single unit processing.

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Single-Minute Exchange of Die• Left column: non-value-adding setup and load/unload activities• Right column: value-adding machining activities

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SMED Principles and Benefits

(1) Reduce internal setup time, or convert internal to external setup.

(2) External setup: performed while the tool is working on another job.

(3) SMED facilitates smaller lot sizes, mixed model production, and/or single-unit flow

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SMED and the Value-Adding "Bang!"

• The issue of setup was recognized shortly after deployment of muskets for military use.• Hunters could reload from powder horns

at their leisure.

• Soldiers had to fire as rapidly as possible.

• Cited by Gilbreth

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Error-Proofing (Poka-Yoke)

• Error-proofing makes it difficult or impossible to do the job the wrong way. • Slots and keys prevent parts from being

assembled the wrong way.

• Process recipes and data entry also can be error-proofed.

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Summary and Conclusion

Most of lean manufacturing is common sense!

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Summary

• Business activities can contain enormous quantities of built-in waste (muda, friction).

• The greatest obstacle to the waste's removal is usually failure to recognize it.

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Summary (2)

• Lean manufacturing includes techniques for recognition and removal of the waste.

• This delivers an overwhelming competitive advantage.