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Transcript of © 2010 IBM Corporation Business Analytics software IBM Cognos Mobile Name Date.
© 2010 IBM Corporation
Business Analytics software
IBM Cognos Mobile
Name
Date
© 2010 IBM Corporation2
Business Analytics software
Agenda
“Mobile BI has the potential to significantly expand the population of BI users to include a much more mainstream audience.”
Gartner: 2011 BI Platforms Magic Quadrant
The mobile market is shifting
How IBM Cognos Mobile can help
Summary
Questions
© 2010 IBM Corporation3
Business Analytics software
Rise of Mobility – Why?
The need for information at your fingertips exists today and will continue to intensify
Mobility is what people need the most – access to information ‘anywhere’
Instantly on, portable, smaller and lighter and can hold vast amounts of information
Tool for Social Interaction
Ease of use and ‘wow’ factor
Mobile users expect high-fidelity access to the same info they have on the desktop, presented in an easy-to-learn, mobile-friendly format
© 2010 IBM Corporation4
Business Analytics software
Analysts Validating the Trends
By 2013, 33% of business intelligence functionality will be consumed via handheld devices.Gartner Predicts (Nov 2010)
Nearly 90 percent of companies think mobile business intelligence is important
Howard Dresner Mobile BI Study (Sept 2010)
© 2010 IBM Corporation5
Business Analytics software
5
Business drivers for Mobile BIBusiness managers are looking to…
Equip front-line workforce with the timely information needed to make informed decisions, regardless of location
Provide full Enterprise support for market-leadingmobile platforms
Fully interact with BI content on mobile devices
BI at the point of impact
Deeper insights
Broad platform support
© 2010 IBM Corporation
Business Analytics software
The shift for mobile users
They expect information at their fingertips, anywhere
They expect the same information from desktop to mobile
They expect their personal devices to work for business
The shift for IT
Deliver the same experience regardless of device
Support various personal devices
Create a mobile strategy for securing all information
Organizations need a mobile solution to support both the business and IT shifts
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The changing mobile user and IT landscape
© 2010 IBM Corporation7
Business Analytics software
Cognos 10: Intelligence Unleashed Smarter Decisions. Better Results.
Freedom to Think
Connect with Others
and Simply Do
• Unified workspace• All time horizons• Progressive interaction
• Decision networks• Business context• Accountability
• Mobile and Disconnected• Integrated• Real-time
A revolutionary BI workspace delivered on a proven platform
with seamless upgrade
© 2010 IBM Corporation
Business Analytics software
Who’s Using IBM Cognos Mobile?
● Executives● Consume dashboard reports on
KPI's across the business, based on various geographies
● Police Officers
● Call in progress status● Crime statistics
● Retail Regional Managers
● Up to date sales information on stores to visit
● Field Sales Rep● Customer history (orders,
contacts, open issues, etc…)
© 2010 IBM Corporation9
Business Analytics software
IBM Cognos Mobile
Analytics is about information for better decisionsbetter decisions while Mobility is about what
people need the most – access to information ‘anywhere’‘anywhere’
Author once, consume anywhere
Full BI interactivity including Drill Up/Down/Through
Schedule reports for immediate access to key content
Secure, broad access to analytic content
Simplified user experience across devices
Support a wide range of devices including Blackberry,
Symbian, Windows Mobile, iPad, iPhone, Playbook and
Android for various tablets
Location Aware Intelligence
© 2010 IBM Corporation10
Business Analytics software
Author Once, Consume Anywhere
Benefits for Business
Users can expect the same information on
their mobile devices as on their desktop
Users are able to make better decisions
fast because they are receiving more
targeted information
Benefits for IT
Increases value of deploying a single BI
solution
Confidential corporate information is
secured on their mobile device
The SAME secure, timely and personalized information delivered to your mobile device
© 2010 IBM Corporation11
Business Analytics software
DEMO: Author Once, Consume Anywhere
© 2010 IBM Corporation12
Business Analytics software
Schedule and drill thru reports for immediate access to key content
Integrated scheduling – from Cognos server Includes bursting reports – different data for different users Sent to users at specified times Drill up – drill down – drill through
Schedule reports to multiple users at specific times
© 2010 IBM Corporation13
Business Analytics software
Internet & wireless carriers
(IP, WiFi, Edge, GSMCPRS, 3G, etc.)
RIM BlackBerry®Enterprise Server
(BlackBerry only)
IBM Cognos Platform
IBM Cognos MobileService
IBM Cognos BI
ReportData Source
IBM Cognos Content Store
Data compression –in transmission and
on device
NativeDevices
IBM Cognos Mobile BI Security and Architecture
© 2010 IBM Corporation14
Business Analytics software
Enhanced Support for Mobile BI User Experience
Extending device support and enhancing mobile user experience
• Support for iPhone and iPad
• Modern and compelling UI that leverages touch interface and common gestures
• BlackBerry improvements
• Enhanced UI and support for BlackBerry Torch and Storm
• NEW: Support for
• Current device support line up
© 2010 IBM Corporation15
Business Analytics software
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IBM Cognos Mobile 10.1
IBM Cognos Mobile support for iPhoneand iPad:
– Zero footprint web application for both iPhone and iPad
– Full BI interactivity including Drill Up/Down/Through using common Touch gestures
Broad and intuitive Prompt support:– Support for additional prompt types and
format pages
New and enhanced user interface for the BlackBerry device:
– New and Improved user interface using modern BlackBerry design paradigm
© 2010 IBM Corporation16
Business Analytics software
16
Location Aware Reporting using IBM Cognos Mobile
Retrieves GPS data from the mobile device to determine current location
Completes location-specific report prompts with current location to get contextually relevant information.
Supports needs in areas such as Government, Real Estate, Financial Services, Retail
Law Enforcement Use Case:– Police officer requests mug shots of
wanted violent criminals who live within 1,000 ft of current location
– Uses the mug shot on their mobile device to canvas for possible witnesses, suspects
© 2010 IBM Corporation17
Business Analytics software
IBM Cognos 10 Platform & Mobile: Flexible Access
WebSearch Office
MobileDashboard
© 2010 IBM Corporation18
Business Analytics software
Dorel Industries Inc. is a world class juvenile products and bicycle company.
Some familiar brands include:
Dorel executives use Mobile BI dashboards to track sales data
Dorel: Leveraging BI Anywhere, Anytime
"We're not an early adopter of new versions of software in general…we have a large army to move forward we have to move them forward in an orderly pace. There are three main areas and this particular new version Cognos 10 that caused us to evaluate it in a way in which we normally would not. First in the areas of scalability and performance. …we have high expectations of a much more stable platform and a faster performing platform because we have a very large implementation of which will eventually scale up into the neighborhood of ten thousand or more users...“
Mark McDanielBoeing Finance Reporting
“I think the real power of IBM Cognos Mobile is that beyond having reports delivered to their inbox, users can go into either public or their own Cognos folders to refresh data as they need it, whenever, wherever they are. In this way they have data that is in real time and up to date with no limitations. They can then focus in on the data within that report that is important to them.” Ian F.C. Farthing, CGA, CPA V.P. - Corporate Services Dorel Industries Inc.
“I think the real power of IBM Cognos Mobile is that beyond having reports delivered to their inbox, users can go into either public or their own Cognos folders to refresh data as they need it, whenever, wherever they are. In this way they have data that is in real time and up to date with no limitations. They can then focus in on the data within that report that is important to them.” Ian F.C. Farthing, CGA, CPA V.P. - Corporate Services Dorel Industries Inc.
© 2010 IBM Corporation19
Business Analytics software
SummaryAnalytics on the go for more devices
IBM Cognos MobileProvide interactive BI reports on market-leading handheld mobile devices.
IBM Cognos MobileProvide interactive BI reports on market-leading handheld mobile devices.
Benefits
Deliver BI information to users in the context of their day-to-day processes and applications
Provide actionable intelligence to users, no matter their location or their connectivity
Put a new lens on your existing BI data with different ways to look at BI information
Maintain consistent security
© 2010 IBM Corporation20
Business Analytics software
Questions?
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© 2010 IBM Corporation21
Business Analytics software
© Copyright IBM Corporation 2011 All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Cognos, the Cognos logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others.
© 2010 IBM Corporation22
Business Analytics software
ADDITIONAL DETAIL
SLIDES
© 2010 IBM Corporation23
Business Analytics software
Internet & wireless carriers
(IP, WiFi, Edge, GSMCPRS, 3G, etc.)
RIM BlackBerry®Enterprise Server
(BlackBerry only)
IBM Cognos Platform
IBM Cognos MobileService
IBM Cognos BI
ReportData Source
IBM Cognos Content Store
Data compression –in transmission and
on device
NativeDevices
Architecture: How it works
© 2010 IBM Corporation
Business Analytics software
IBM Cognos Mobile Service
● Pushes report content to device
● Facilitates communication between mobile device to server:
– Search
– Browse
– Run
– Schedule
IBM Cognos Platform
IBM Cognos MobileService
IBM Cognos BI
ReportData Source
IBM Cognos Content Store
© 2010 IBM Corporation25
Business Analytics software
IBM Cognos Mobile Server
Integrated with IBM Cognos BI Installs in existing environment on existing
hardware– IBM Cognos Mobile Service– OTA (over the air) install web pages
IBM Cognos Mobile tables are created in the IBM Cognos content store – or can be added to a different Content Store
Mobile Service can be load balanced like other Cognos Services (there are no dependencies to being co-located with other services)
IBM Cognos Platform
IBM Cognos MobileService
IBM Cognos BI
ReportData Source
IBM Cognos Content Store
© 2010 IBM Corporation26
Business Analytics software
IBM Cognos Mobile Server
Interfaces with existing data store
It creates a local, compressed and encrypted version of the content store
Leverages existing IBM Cognos BI reports built in:
– Report Studio– Query Studio– Analysis Studio
Massages reports automatically:– Transforms – Compresses
IBM CognosPlatform
IBM Cognos MobileService
IBM CognosBI
ReportData Source
IBM CognosContent Store
© 2010 IBM Corporation27
Business Analytics software
IBM Cognos Mobile Server Content Store
Pushes report content to device
Facilitates communication between mobile device to server:
–Search–Browse–Run–Schedule
IBM Cognos Platform
IBM Cognos MobileService
IBM Cognos BI
ReportData Source
IBM CognosContent Store
© 2010 IBM Corporation28
Business Analytics software
Communication Between Server and Client
BlackBerry:–Communication is routed through the BlackBerry Enterprise
Server (BES)
Windows Mobile, Symbian, iPad/iPhone, Android and PlayBook Web Apps:
–Communication is through a VPN client
RIM BlackBerry®Enterprise Server
(BlackBerry only)
IBM Cognos Platform
IBM Cognos MobileService
IBM Cognos BI
© 2010 IBM Corporation29
Business Analytics software
Corporate Firewall
Non BlackBerry:–Use VPN to get thru firewall for non BB
RIM BlackBerry®Enterprise Server
(BlackBerry only)
IBM Cognos Platform
IBM Cognos MobileService
IBM Cognos BI
© 2010 IBM Corporation30
Business Analytics software
Rich Client Application
Rich Client (excludes web app) application is installed on every device (via push or OTA)
Digitally signed
Saves content to local content store
Application is purpose built to enable interactivity with reports
UI leverages the native device capabilities –Navigation and general usage is as intuitive for the end user as possible–Performance on each device is optimized
WindowsMobileDevices
Rich NativeClient (no HTML)
BlackBerry®Devices
SymbianDevices
© 2010 IBM Corporation31
Business Analytics software
Client Content Store
A local, compressed and encrypted user version of the content store for offline report access
Synchronizes with the Mobile content store on the server
Proprietary, not accessible by non-Cognos mobile applications
WindowsMobileDevices
Rich NativeClient (no HTML)
Data compression –in transmission and
on device
BlackBerry®Devices
SymbianDevices
© 2010 IBM Corporation32
Business Analytics software
IBM Cognos BI Security
Password required to launch Rich Client
Credentials can be cached on the hand held device for seamless access
NTLM security is supported
Supports environments using Kerberos, Netegrity/SiteMinder or SAP
© 2010 IBM Corporation33
Business Analytics software
Security During Transmission
Blackberry–All communications are secured by the BES
Windows Mobile, Symbian, iOS web app support–VPN or SSL (TLS) Security
All transmissions are encrypted using industry standard, accepted symmetric encryption such as• Triple-DES•AES with BES•VPN •SSL Security Support
© 2010 IBM Corporation
Business Analytics software
Security
© 2010 IBM Corporation35
Business Analytics software
Device Based Password Protection
Most organizations mandate password protection on mobile devices
After a specified period of inactivity the user will be prompted to enter their device password to access the handheld device
E.g. a user has 10 opportunities to enter their password correctly – if not, device is wiped.
© 2010 IBM Corporation36
Business Analytics software
Remotely Wiping a Device
BlackBerry
Windows Mobile–MS Exchange Server 2003–Microsoft SMS 2003 or later
Symbian–Nokia Intellisync–IBM WebSphere Everyplace Device Manager
Devices must be on, and connected to a network in order for data to be erased remotely
Please see vendor guide for instructions on remotely removing/wiping content from mobile devices
© 2010 IBM Corporation37
Business Analytics software
Lease Key Functionality
Cognos Mobile Functionality
Report data stored on the device can be configured to “expire” by the Cognos Administrator
Report data is rendered inaccessible on the device until the device can re-authenticate with the server
© 2010 IBM Corporation38
Business Analytics software
Installation: Push vs OTA
Push Installs
More Control over deployment
Silent for user – Fewer support requests
Just appears on the device
OTA (over the air) Installs
Relies on user to install
More likely to generate support requests
Requires giving permissions for user to install software on their devices
Recommended for: - larger deployments - less tech-savvy users
Recommended for:- small or test deployments - tech-savvy users
© 2010 IBM Corporation39
Business Analytics software
© 2010 IBM Corporation40
IBM Confidential
Business Analytics software
What’s New in IBM Cognos Mobile 10.1?
New BlackBerry UI, new Web interface for iPhone, iPad.