© 2005 CompuCom Systems, Inc. All rights reserved. CompuCom is a registered trademark of CompuCom...

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© 2005 CompuCom Systems, Inc. All rights reserved. CompuCom is a registered trademark of CompuCom Systems, Inc. The names and logos of any companies or products mentioned herein may be the trademarks of their respective owners in the United States, Canada, and/or other countries. ITO Services Certifications North America Service Operations 08/10/06

Transcript of © 2005 CompuCom Systems, Inc. All rights reserved. CompuCom is a registered trademark of CompuCom...

Page 1: © 2005 CompuCom Systems, Inc. All rights reserved. CompuCom is a registered trademark of CompuCom Systems, Inc. The names and logos of any companies or.

© 2005 CompuCom Systems, Inc. All rights reserved. CompuCom is a registered trademark of CompuCom Systems, Inc. The names and logos of any companies or products mentioned herein may be the trademarks of their respective owners in the United States, Canada, and/or other countries.

ITO Services Certifications

North America

Service Operations

08/10/06

Page 2: © 2005 CompuCom Systems, Inc. All rights reserved. CompuCom is a registered trademark of CompuCom Systems, Inc. The names and logos of any companies or.

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CompuCom Overview

• U.S. Based Company Headquartered in Dallas, Texas

• Financially Strong with over 17 Years of Profitability

• 6,235 Total Associates

• 3,035 Technical Engineers Across North America

• 44,000+ Industry Certifications Company Wide

• 60+ Service Locations Throughout U.S.

• Consistent Service Delivery Methodology

• Includes ITIL and Six Sigma Tools & Processes

• Operational Centers in New Jersey, Texas, Georgia, Colorado, Washington state and Toronto, Ontario

Page 3: © 2005 CompuCom Systems, Inc. All rights reserved. CompuCom is a registered trademark of CompuCom Systems, Inc. The names and logos of any companies or.

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Industry Certifications – Over 44,000 !

Page 4: © 2005 CompuCom Systems, Inc. All rights reserved. CompuCom is a registered trademark of CompuCom Systems, Inc. The names and logos of any companies or.

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ITO Services Associate Breakdown

Billable ITO Associates Major Certifications

Industry VendorNumber of

Certifications

HP / Compaq 13,610

Xerox 7,140

Dell 7,116

IBM / Lenovo 6,701

CompTIA 2,761

Microsoft 2,876

Lexmark 1,284

Toshiba 753

Sun 382

Cisco 418

Novell 382

Six Sigma 277

ITIL 72

Billable ITO associates hold 41,040 certifications or approximately 8.5 certifications per associate

On-Site Engineers,

2,428

Contract Consulting &

App Dev, 1,298

Prof Services and Consulting,

96

Help Desk, NOC, & Servcie Ctr,

385

Dispatch, 607