© 2003 The McGraw-Hill Companies, Inc. All rights reserved. Human Communication Judy C. Pearson...
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© 2003 The McGraw-Hill Companies, Inc. All rights reser Human Communication Judy C. Pearson Paul E. Nelson Scott Titsworth Lynn Harter Slide 1
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Transcript of © 2003 The McGraw-Hill Companies, Inc. All rights reserved. Human Communication Judy C. Pearson...
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Human Communication
Judy C. PearsonPaul E. Nelson
Scott TitsworthLynn Harter
Slide 1
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
PART ONE
Fundamentals of Communication Studies
Slide 2
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 3
• Chapter Summary
Listening and Critical Thinking
• What is Listening?• The Importance of Listening in Our Lives• Four Types of Listening: Active, Empathic, Cri
tical, and Enjoyment• Barriers to Listening• A Strategy for Becoming a Better Listener
Slide 3
5CHAPTER
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 4
What is Listening?
• Hearing is the act of receiving sound.
• Listening is the active process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages.
Slide 4
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 5
The Importance of Listening in Our Lives
• According to studies, we spend over half of our time (53 percent) listening either to the mass media or to other people.
• Listening helps us build and maintain relationships.
Slide 5
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 6
The Importance of Listening in Our Lives
Slide 6
Figure 5.1: Proportions of time spent by college students in communication activities.
Insert Figure 5.1 Here
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 7
The Importance of Listening in Our Lives
Slide 7
• The Listening Process
• Listening is directly connected to our ability to think about and remember information.
• We receive stimuli in the ear, translate the vibrations into sensations registered by the brain, and translate them into meaning.
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 8
The Importance of Listening in Our Lives
Slide 8
Figure 5.2: The listening process.
Insert Figure 5.2 Here
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 9
The Importance of Listening in Our Lives
Slide 9
• The Listening Process
• Attention
• Working Memory
• Short-Term Memory
• Long-Term Recall
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 10
Four Types of Listening
• Active Listening
• Empathic Listening
• Critical Listening
• Listening for Enjoyment
Slide 10
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 11
Barriers to Listening
• Physical Distractions
• Mental Distractions
• Factual Distractions
• Semantic Distractions
Slide 11
• Noise
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 12
Barriers to Listening
• Status
• Stereotypes
• Sights and Sounds
Slide 12
• Perception of Others
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 13
Barriers to Listening
• Egocentrism
• Defensiveness
• Experiential Superiority
• Personal Bias
Slide 13
• Yourself
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 14
A Strategy for Becoming a Better Listener
Slide 14
• General Strategies
• Listen and Think Critically
• Use Verbal Communication Effectively
• Use Nonverbal Communication Effectively
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 15
A Strategy for Becoming a Better Listener
Slide 15
• Strategies for Specific Situations
• Effective Listening in Personal Relationships
• Effective Listening in Professional Situations
• Effective Listening in Classroom Situations
• Effective Listening for Mediated Communication
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 16
A Strategy for Becoming a Better Listener
Slide 16
Table 5.2: Common Lecture Cues Used by Teachers.
Insert Table 5.2 Here
