© 2003 SHRM

SHRM Weekly Online Poll: September 2, 2003

Weekly Poll - Changes Since September 11

• Analyzing 408 responses of 1797 emails sent, 1602 received (response rate = 25.5%).

• Fielded September 2 – 9, 2003; presentation generated on September 9, 2003.

• Margin of error is +/- 4.9%

© 2003 SHRM

SHRM Weekly Online Poll: September 2, 2003

In your opinion, what lasting changes, if any, have taken place in the workplace as a result of the September 11 terrorist attacks? (Please select all that apply.)

24.0%

25.7%

27.0%

30.6%

34.3%

48.3%

63.7%

Employees are reluctant to travel for business

Business travel has been curtailed

More training in crisis management

Greater screening of employees for hi...

Employees do not consider travel as glamorous

Higher expectations of employers for security

Organizations have put higher security provisionsin place

© 2003 SHRM

SHRM Weekly Online Poll: September 2, 2003

In your opinion, what lasting changes, if any, have taken place in the workplace as a result of the September 11 terrorist attacks? (Please select all that apply.) (Continued)

5.6%

10.0%

10.3%

12.0%

13.0%

14.5%

15.9%

22.1%

Other

No lasting changes

Business events have been cancelled

Greater use of EAP

Employees are more caring towards one another

HR is relied upon more for its expertise and input

Higher stress levels in the workplace

Workers have been more wary of their workenvironment

© 2003 SHRM

SHRM Weekly Online Poll: September 2, 2003

In your opinion, what lasting changes, if any, have taken place in the workplace as a result of the September 11 terrorist attacks? (Please select all that apply.)

Choice Count Percent of Sample

Organizations have put higher security provisions in place 260 63.7%

Employees are more caring toward one another 53 13.0%

Higher expectations of employers for security 197 48.3%

Employees do not consider travel as glamorous 140 34.3%

Business travel has been curtailed 105 25.7%

Employees are reluctant to travel for business 98 24.0%

Higher stress level in the workplace 65 15.9%

Greater screening of employees for hiring 125 30.6%

Business events have been cancelled 42 10.3%

Workers have been more wary of their work environment 90 22.1%

More training about crisis management 110 27.0%

Greater use of EAP 49 12.0%

HR is relied upon more for its expertise and input 59 14.5%

Other (please specify) 23 5.6%

No lasting changes 41 10.0%

© 2003 SHRM

SHRM Weekly Online Poll: September 2, 2003

Other (specify)

• Layoffs• Backlash against targeted minorities• Short term changes were made, but not enforced for the

long run.• Greater awareness of current events affecting Americans

lives• Huge impact on our industry - travel. Affecting job stability.• We are in the travel industry, so meeting our goals have

been much more of a challenge than before 9/11.• Distrust of foreign born employees.• Budget Cuts/Exercises• Downsizing• In Wisconsin, I don't believe that any of these are "lasting"

changes. I think they happened immediately following but haven't really been followed through on.

© 2003 SHRM

SHRM Weekly Online Poll: September 2, 2003

Other (specify) (continued)

• Much stronger family value - work/family balance has become family/work balance.

• Can't use interns/externs without background check done.• Employees are more willing to 'sacrifice' privacy in

exchange for security.• More lay-offs• More disaster recovery planning• Directly after 9/11, there was a heightened awareness of

security, less travel, curtailed events, etc. The farther we get away from 9/11, the less this seems the issue.

• Layoffs and Downsizing• Workers comp rates have increased• 1st, Significant increase in teamwork, driven by increase

need to succeed. 2nd, immigration standards are more stringent and global recruiting curtailed.

• My unemployment

© 2003 SHRM

SHRM Weekly Online Poll: September 2, 2003

Other (specify) (continued)

• Heightened awareness of the Office of Foreign Assets Control (OFAC) list and how it affects who we do business with and hire.

• Greater movement of people from one region to another, usually to be closer to extended family rather than better job opportunities.

• Interest in long term care protection