© 2003 SHRM

SHRM Weekly Online Poll: July 29, 2003

Weekly Poll - Functions Outsourced

• Analyzing 360 responses of 2288 emails sent, 2014 received (response rate = 17.9%).

• Fielded July 29 – August 5, 2003; presentation generated on August 5, 2003.

• Margin of error is +/- 5.15%

© 2003 SHRM

SHRM Weekly Online Poll: July 29, 2003

What HR functions, if any, does your organization outsource? (Please select all that apply.)

7%

14%

8%

5%

41%

28%

28%

25%

64%

33%

42%

40%

47%

51%

27%

44%

46%

49%

20%

51%

Employee benefit administration

Health care benefits administration

Executive development and coaching

Training and management development programs

Background checks

Temporary staffing

Pension administration

Retirement planning help

Employee assistance/counseling

401(k) administration

Outsource Completely Outsource Partially

84%

68%

84%

54%

53%

73%

74%

72%

57%

49%

Note: Of respondents whose organizations offer that particular function.

© 2003 SHRM

SHRM Weekly Online Poll: July 29, 2003

What HR functions, if any, does your organization outsource? (Please select all that apply.) (cont’d.)

2%

2%

1%

1%

1%

4%

19%

5%

9%

9%

9%

13%

13%

16%

31%

36%

22%

39%

38%

40%

Wage and salary administration

Administration of compensation and incentive plans

Policy writing

Executive compensation and incentive plans

Recruitment

HRIS selection, training, implementation

Employee relocation

Executive staffing

Risk management

Payroll

Outsource completely Outsource partially

14%

41%

44%

17%

40%

49%

15%

32%

46%

11%

Note: Of respondents whose organizations offer that particular function.

© 2003 SHRM

SHRM Weekly Online Poll: July 29, 2003

What HR functions, if any, does your organization outsource? (Please select all that apply.)

Topic Outsource

completely

Outsource

partially

Completely

in-house

401(k) administration 33.2% 51.1% 15.7%

Employee assistance/counseling 64.2% 19.5% 16.3%

Retirement planning help 24.9% 49.4% 25.7%

Pension administration 27.5% 45.9% 26.6%

Temporary staffing 27.7% 44.0% 28.3%

Background checks 40.8% 26.6% 32.5%

Training and management development programs

5.4% 51.1% 43.5%

Executive development and coaching

7.6% 46.6% 45.9%

Health care benefits administration 13.7% 39.7% 46.6%

Employee benefit administration 7.4% 41.5% 51.1%

Note: Of respondents whose organizations offer that particular function.

© 2003 SHRM

SHRM Weekly Online Poll: July 29, 2003

Topic Outsource

completely

Outsource

partially

Completely

in-house

Payroll 8.5% 40.1% 51.4%

Risk management 8.5% 37.6% 53.9%

Executive staffing 4.8% 39.3% 55.9%

Employee relocation 18.5% 22.0% 59.5%

HRIS selection, training, implementation

4.2% 35.7% 60.1%

Recruitment 0.6% 31.3% 68.2%

Executive compensation and incentive plans

1.2% 16.1% 82.7%

Policy writing 1.4% 13.2% 85.4%

Administration of compensation and incentive plans

1.5% 12.6% 85.9%

Wage and salary administration 2.3% 8.6% 89.1%Note: Of respondents whose organizations offer that particular function.

What HR functions, if any, does your organization outsource? (Please select all that apply.) (cont’d.)

© 2003 SHRM

SHRM Weekly Online Poll: July 29, 2003

Please indicate any other HR functions that are outsourced at your organization:

• Worker's Compensation• none• None (Exec. Staffing only CEO search is outsourced)• FSA/Dependent Care• 529 Plan• None• Completion and Submission of Payroll Taxes• Immigration• Simple IRA• Leave of Absence administration• Affirmative Action Plan• COBRA administration• Staffing• FMLA, STD and Workers Comp• Unemployment claims

© 2003 SHRM

SHRM Weekly Online Poll: July 29, 2003

Please indicate any other HR functions that are outsourced at your organization: (Continued)

• Conflict Resolution & Team Building• COBRA Administration• Flexible Spending Accounts• self service• cobra administration• None otherwise.