UXPA International 2013 The Note-Taker's Perspective
UXPA DC Redux 2013 Notetaker Perspective 10-25-2013.ppt
Promoting Accessibility on Projects With No Accessibility Aspirations
UXPA 2015 Why & How to Include People with Disabilities (PWDs) in Your Usability Tests
Why the Bad Rap? Accessibility doesn’t have to be a dirty word (3/15/17)
Remote Mobile User Testing Workshop (UXDC 2017)
User Research Delivers for the U.S. Postal Service (UXDC 2017)
Measuring and Testing Website Usability
User research to enhance the us postal service website