Deploying and Controlling Global Processes
Re-Designing Global P2P
Meeting Local Finance Requirements
The Governance Model at Diageo Business Services
Marko Gergely, Global Process Owner, Diageo - Governance Model at Diageo Business Services
Ganesh Kashyap, Dowling - Service Value Chain
Mastering the Change Management Challenge
Developing and Positioning the Internal Professionalism of Shared Services
Humanising Shared Services
Keith Grieves, Computershare - The Paperless Office
Improving Your Net Cash Cycle
