Modern relationships: machines and the pursuit of meaningful customer relationships

Modern Relationships: Machines and the pursuit of meaningful customer relationships (Relate Live London)

What Your Customers Really Think About You (Relate Live London)

The Empathy Revolution in Business (Relate Live London)

From transactions to relationships; from sales to service (Relate Live London)

Customer Feedback for Good, not Evil (Relate Live London)

How etiquette and customer relations impact the success of your business (Relate Live London)

The customer journey mapping workshop (Relate Live London)

Customer service is everyone’s job: empowering the organisation—Case Study: TAFE NSW (Relate Live Sydney)

What Your Customers Really Think About You (Relate Live Sydney)

The new era of customer relationships (Relate Live Sydney)

Designing for customers and the future—Case Study: NSW Department of Education (Relate Live Sydney)

Modern Relationships: Machines and the pursuit of meaningful customer relationships (Relate Live Sydney)

Rise of the Conscious Consumer (Relate Live Sydney)

NPS: Are you doing it wrong? (Relate Live Sydney)

Keeping it cool in a crisis (Relate Live Sydney)

How to be Radical: Business and Relationship Lessons from Living with Less (Relate Live London)

The new era of customer relationships

From people to person

Encourage Your Customers to Talk with You