The internet is broken and you are gonna fix it for NHTV
Consumer (re)connect: online marketing communications for Instima
"Use your unused potential. How most (insurance) companies do great stuff, but forget to reap the rewards." for Ohra
"The best digital advertising in the world" for Vlerick Leuven Gent Management School
“How social technologies are changing business” for Accenture
"What do you want your consumers to tell about you?" for Vrijetijdshuis Brabant
"Personal branding: use your unused potential. Why networking isn’t about networking." for DHL
"Whatever you do, do something worth sharing." for Fontys Hogescholen
Let’s detechnologize technology for SAPience.be User Day
Why social media is the next step in direct marketing. And why it isn’t. for BDMA
The shitty position of being a dissatisfier for NS Poort
"You’re paying the fee for being unremarkable" for Social Media Congres 2011
"Casino Marketing in times of social media: from ads to acts" for Casinos Austria International Marketing Manager Conference
Conversation Management: manage word-of-mouth to increase business value for Social Media Forum 2010
"A presentation about common sense." for Opera Forum London
"Commit acts, not ads" for InSites Consulting
"A plea for happy customers" for Sint Lucas Ghent
A 101 guide to World Domination. Some things I learned at Trendwolves, Boondoggle and InSites Consulting. for KdG Antwerpen
"Service management for conversations" for Fieldservice
Social media success; A tribute to Excel and managementporn for #SMC050