12 -- chapter 9 information system usage and application

10 -- chapter 7 pharmacy inventory management

7 -- chapter 4 medication safety

11 -- chapter 8 pharmacy billing and reimbursement

1 front cover-preface and table of contents

3 -- pharmacy technician certification examination test-taking skills

2 -- pretest

9 -- chapter 6 medication order entry and fill process

13 -- chapter 10 practice examinations

4 -- chapter 1 pharmacology for technicians

8 -- chapter 5 pharmacy quality assurance