12 -- chapter 9 information system usage and application
10 -- chapter 7 pharmacy inventory management
7 -- chapter 4 medication safety
11 -- chapter 8 pharmacy billing and reimbursement
1 front cover-preface and table of contents
3 -- pharmacy technician certification examination test-taking skills
2 -- pretest
9 -- chapter 6 medication order entry and fill process
13 -- chapter 10 practice examinations
4 -- chapter 1 pharmacology for technicians
8 -- chapter 5 pharmacy quality assurance