Kritika Mrp 31 Oct

Bpo industry (2)

33.service profit chain

40.service blueprinting

29.marketing strategies telecom

39.strategies to retain customers

Branchless banking by corporation bank marketing strategy

Desired & adequate service levels of satisfaction

Customer satisfaction versus quality of service

Group discussion zone of tolerance

35.pricing strategies for services

38.servqual examples service recovery

25.marketing strategies tourism industry (2)

Bescom market strategy

Market research presentation

Future of services marketing in india

24.crm – customer relationship management

Case study booklet services marketing

37.service guarantee (2)

34