Experimental design
Chapter 13 (adapting to your audience verbally)
Chapter 9 (social friendship groups)
Chapter 7 (communication in the stages of relationships)
Data analysis
Chapter 15 (characteristics of effective informative speaking)
Action research
Chapter 12 (creating the introduction)
Qualitative research method
Quantitative reseach method
Experimental design data analysis
Discussion & conclusion section
Chapter 11 (identify topics analyze audience+setting)
Problem (how to form good research question)
Chapter 6 (intercultural communication competence)
Chapter 5 (what is listening + types)
Apa style
Chapter 3 (use language that makes your messages memorable)