Products versus Services: or Not
Change at the Speed of Now: The Innovation Curve
Strategies for Managing the Knowledge in Social Networks v2
11 Aggressive Ideas About Configuration Management
Modeling Change Management Against The Odds
How Your ITIL Action Affects Your Business Process
The Next Normal - Five Stages of Emergence
Making Markets through Disruptive Management
Performance Manglement! How to Ruin an Employee
Advantage By Design
Re-Learning Strategy with Big Data
Creativity UnWrapped
The Semantics of "CIs"
Big Learning
The Intellectual History of IT Business Value
Designing Service
Management as a Service - MaaS for IT
DeMystifying "User Experience"
A Behavior Model of Business
Holding the Stakes of Change
