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Word of Mouth Marketing Seminar - Joanne Smith Hobson's Bay on Customer Service

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Plum Communication Community Engagement for Libraries - Building a Plan

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Plum Communication Top Ten Community Engagement Tips for Libraries

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LIBMARK libraries and literacy seminar. Kerrin Pryor- Valbec

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Changing Landscapes seminar 2015

Changing Lanscapes Seminar 2015

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Libmark Seminar Behaviour Based Marketing - designing strategies for a confident future