The People Puzzle: Making the Pieces Fit
2012: My Very Own Disaster Movie - Dare Conference 2013
Distant Land, Different Life - Midwest UX 2013
The Elephant and the Dassie: A Tale of Evolution and Kinship
The People Puzzle: Making the Pieces Fit – MIMA Summit 2014
Content's Forgotten Corners – UX Craft Meetup
Getting Your Specs in a Row – Confab EDU – Atlanta GA, 2014-11-14
Back to Basics: Getting the Content Essentials Right
MinneWebCon 2016 – From Analysis to Synthesis: Tools and Techniques for Discovery Work
Collective 2016 – From Analysis to Synthesis: Tools and Techniques for Discovery Work
Customer Interviews for Content Strategists
From analysis to synthesis: tools and techniques for discovery work
Collective 2016 – Talk to the People: Customer Interviews for Content Strategists