Smarter Marketing: Using online intelligence to inform customer development
Metrics that Matter - Kate O'Neill - #AAN2014
Empathy in Ecommerce - OMS Miami 08/05/2010
Social Media Policy Alignment Guide
Smart, Scalable, and Sophisticated: How to Optimize Your Marketing, Not Just Your Conversion Rate - Kate O'Neill - Pubcon Vegas 2013
Analytics, Search, Social Media, and Optimization: Why Has Marketing Gotten So Geeky?
Smart, Scalable, & Sophisticated: How to Optimize your Marketing, Not Just Your Conversion Rate
So customer survey aug 11
The Meaning of Place: Keynote Address from CIVSA 2015
Transnational Protest: States, Circuses, and Conflict at the Frontline of Global Politics
Regulations as Arbiters of Risk: Great Britain, Germany, and the Hazardous Waste Trade in Western Europe
From Connection to Innovation: Measuring Social Media Technology’s Impact on Community and Business Well-Being in Techville and Beyond
Pixels and Place: An Integrated Approach to Online and Offline Human Experiences in Cities, Retail, Healthcare, Education, Museums, and Beyond
GIANT UX Conference: The Meaningfulness Revolution: How the Experience Mindset is Reshaping Marketing