Reflecting on the future

Library Outcomes: The Holy Grail

Customers are speaking

A workbook on How to Identify Your Impact: The Value of Libraries

The value of libraries perpun

Roi perpun

The Value & Economic Measures of Libraries - Economic Perspective

Cust driven priority setting

Assessment is an investment

Data, evidence and outcomes

Adding Value: Getting to the Heart of the Matter

Adventure 1

The MIL Chronicles - Summer Newsletter

The MIL Chronicles Winter Newsletter

Action plan for adding value

Stretchy Hero

Appeals and Fallacies