Evil, Impactful IA & UX
World IA Day 2014: Everything I Really Need to Know About IA and UX I Learned Playing LEGO®
Adopting IA Heuristics and Iterative UX Reviews: A USPS.com Case Study
Designing Against Humans: Lessons from Masterworks
IA Summit 2017 Jeff Pass Kraken UX Diner Poster (11x17)