Bruce Temkin: The Customer Experience Imperative: A Contact Center Boot Camp for Surviving in the New Economy

OpenSpan - Alligning Desktop Analytics to Drive Enterprise Performance

OpenSpan POC

The TELUS Way: An OpenSpan Customer's Journey for Optimizing the Call Center Agent

5 Strategies to Transform Your Contact Center into a Revenue Generation Center

What is the effective customer service agent?

Customer Experience infographic

OpenSpan Proof of Concept use case study

OpenSpan - A Better Way to Work, A Better Way to Manage

OpenSpan for HealthCare: Four Member Service Representative Readiness Strategies to Contend with the Affordable Care Act (ACA)

OpenSpan Webinar Sept. 17th with Donna Fluss, DMG Consulting - Desktop Analytics: Optimizing the Customer Experience

OpenSpan Claims Automation Service

Openspan recruiting

Openspan smarter-workforce

OpenSpan by the Numbers - Infographics

OpenSpan for Healthcare in Claims and Customer Service

OpenSpan by the Numbers - 2014: A Fantastic year for the company

Openspan Contact Center Workflow Needs

Openspan For Call Center 2013

OpenSpan Desktop Analytics Datasheet