Social Business and Social CRM
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CRM Acceleration Lisbon 2010 - Como tornar a sua empresa Social
Conversations Between Customers & Vendors
How Collective Intelligence killed the Intranet - Only to re-create it
CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud
Success with Your Social Media Engagement
Its All About Conversations
Give to Get: Choreographing the Customer Experience
The Full Potential of Marketing Automation
Digital Personalisation: Growing Revenue Faster with Digital Experiences That Convert
Integrating Human and Digital Touchpoints through the Customer Lifecycle
Marketing Automation: Nurturing the Customer Lifecycle
Consumer Marketing Automation – The Next Horizon