Know Your Value Proposition

The Purpose of a Process

Strategy without Process is Like a head Without a Body

Every Process Must Build a Loyal Customer

9 Ways to Measure a Business Process

How to Build a Loyal Customer

Perigon vs SOPs

Behind Every Unhappy Customer Lies Broken Process

What is a Business Process?

Adding Business Enterprise Mapping's Perigon Method to Lean Six Sigma

Ten Reasons for Broken Processes