What's a Tweet?

C4 Diane Bissenden - Medical Staff Engagement & Lean Management

A5 Twitter 101 for Health Care Professionals - Ajay Puri - Quality Forum 2013

The Checklist Paradox

PFCC. Breakout 2. Ann Bower. Patient and Family Centred Care

Planning: A Simple Self Management Support Tool That Can Make a Big Impact

F2 Rapid Fire: Learning from the Experts - The Patient Voice - P. Toppings and H. Rogan

C6 Patient Journey Mapping: Everything you wanted to Know But Were Afraid to Ask - Mini-Course - S. Shearer and A. Lawrence

Quality Forum 2012 - Health Talks - John gilbert

Find Your Inner Radical: How Organizational Radicals Can Change the World

Quality Academy Graduate Workshop - Organizational Energy

The Checklist Paradox [title stolen from Lorelei Lingard]

PFCC Breakout 2 Cheryl Susinkski. From Principles to Action.

Quality Forum 2012 - Health Talks - Lesley Varley

Measurement Basics

C3 Rivian Weinerman - Improving Quality of Mental Healthcare by Family Physicians in BC and Unexpected Learnings about Stigma

A2: Analysis of Adverse Events - T Hunt (PHSA)

A7 Rapid Fire: Implementing Medication Reconciliation Across the Continuum - K. White

B3 Rapid Fire: Preventing Medication Chaos - J. Trimble

D1 Rapid Fire: Warly Warning Systems for Better Care - T. Northway and C. Masuda