Figuring Out What Clients Want - Basic Client Facilitation Workshop

The Role of Research in Digital Development (Presentation to Digital business unit heads)

Data Analysis Basics - Workshop (Frameworks)

Usability and Content - How Reading on the Web Impacts Content Publishing

Usability Basics - For E-commerce sites (Feb 2012 Internal Presentation)

Measuring the Worth of a Like

Wireframe Exercise: Entertainment Publisher Homepages

You aren't your target market. - UX Research Basics

Wireframe Exercise: Boston Magazine

Wireframe exercise: E-Commerce Homepages (Circa 2012)

Design Research Overview: Bite-sized Usability Testing

Wireframe Exercise: Good Magazine site

5 Steps to Creating Data-backed Personas for User Experience (UX) Design

Fighting the Dark Side of Data-Driven (Form, Function & Class Web Design Conference 2015)