The top documents of ahniwa-ferrari

Chat for Nothing, Text for Free: Piecing Together a Free Virtual Reference Solution

Chat for Nothing, Text for Free: Piecing Together a Free Virtual Reference Solution

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AGO Diversity Event - Hard Times Resource Guide

AGO Diversity Event - Hard Times Resource Guide

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Hands-On Service at Arm's Length - Keynote Presentation for CLAMS Conference 2010

Hands-On Service at Arm's Length - Keynote Presentation for CLAMS Conference 2010

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Checklist Manifesto for the Reference Desk (adapted for WA)

Checklist Manifesto for the Reference Desk (adapted for WA)

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Hands-On Service at Arm's Length - HANDOUT

Hands-On Service at Arm's Length - HANDOUT

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