Post on 15-Apr-2017
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Zanroo PremiumReportSample
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EXECUTIVESUMMARY
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EXECUTIVESUMMARY
PERIOD MAR– MAY ‘16
1 DATA SAMPLE n=20,091
2 TOP CHANNEL FACEBOOK (94.3%)
3 TOPMANUFACTURERS/BRANDS
1. DANONE2.DUTCHLADY3. MJN4.FRISO5.WYETHNUTRITION
4 TOPISSUES
- POSITIVE Contestactivitiesengagedwellwithaudience.
- NEGATIVE (notsignificant)- Pricing- Campaign- News
FacebookTimeline 18,948 94.3%
FacebookPostToPage 623 3.1%
InstagramPost 186 0.9%
News 88 0.4%
TwitterStatus 66 0.3%
FacebookAds 54 0.3%
YoutubeVideo 54 0.3%
Webboard 41 0.2%
Blog 17 0.1%
FacebookReview 13 0.1%
Total 20,090 100.0%
Channels breakdown:
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IndustryOverview
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0
1000
2000
3000
4000
5000
6000
7000
8000
MJN FRISO Dutch Lady Dumex Anmum WyethNutrition
March April May
NO. BRAND SOCIAL SOV(%)
1 DUMEX 38.62%
2 DUTCH LADY 24.79%
3 MJN(Enfra +Sus) 15.73%
4 FRISO 12.49%
5 ANMUM 5.68%
6 WYETHNUTRITION 2.69%
TOTAL 100.00%
OVERVIEW Date:March–May2016
MTMChanges∆ SOVSENTIMENT
Facebook(19,722)
Instagram(186)
News(88)
Twitter (66)
Youtube (55)
Webboard(41)
Blog(17)
ChannelSOV%March–May2016
36% 40%
15%6% 3%
14%
7%
26%
48%
5%
12%9%
27%
37%
12%
3%1%6%
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CHANNELANALYSIS
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TOPMESSAGE
TopCategory:
TotalSOV%:No. Brand Link No.ofLikes No.ofComments No.ofShares EngagementCount
1 DUMEX See link 20,860 233 374 21,467
2 DUMEX See link 976 1,330 270 2,576
3 SUSTAGEN See link 6,840 105 40 6,985
4 DUMEX See link 331 46 19 396
5 DLMOMSCLUB See link 1,298 1,131 451 2,880
1
HIGHLIGHT:Mostofthebrandsfocusesoncreatingcontesttestingcustomer’sknowledgeontheirproductbenefit.
2 5
3 4
MJN FRISO Dutch Lady Dumex Anmum WN
24.44%
15.70%
12.60%
39.02%
5.57%2.66%
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TotalSOV%Summary:TOPMESSAGE
No. Brand Link No.ofLikes No.ofRetweets No.ofShares EngagementCount
1 SustagenMalaysia See link - - - -
2 DutchLady See link 7 8 - 16
3 Dutch Lady See link 9 54 - 63
3
2
1
10% 0%
30%
19%
38%
3%
MJN FRISO Dutch Lady Dumex Anmum WNHIGHLIGHT:There arealargeMalaycommunityonTwitter.DutchLady&DUMEXcouldgoinTwitterofficiallyandsuccessinengagingwiththeirexistingtargetaudienceinFacebook.
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TotalSOV%Summary:TOPMESSAGE
No. Brand Link No.ofLikes No.ofComments No.ofShares ViewCount
1 WyethNutrition See link 3 0 - 630
2 NESTLEMalaysia Seelink 4 0 - 479,695
3 MJNMalaysia See link 8 1 - 844,580
4 MJNMalaysia See link 7 0 - 49,027
4
1 2
46%
4%
7% 4%
7%
9%
6%
17%
MJN FRISO Dutch Lady Dumex Anmum WN Nestle Abbott
HIGHLIGHT:The videoviewcountishighbuttheengagementcountislow(paidcampaign?).MJNremainsthetopperformerinYouTube.
3
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TopCategory:
TotalSOV%Summary:
TOPMESSAGE
No. Brand Link No.ofLikes No.ofComments No.ofShares EngagementCount
1 Dutch LadyMalaysia See link 279 7 - 286
2 Pediasure See link 46 0 - 46
3 DutchLadyMalaysia See link 59 3 - 62
4 DutchLadyMalaysia See link 146 17 - 163
5 Dutch LadyMalaysia See link 95 1 - 96
HIGHLIGHT:DutchLadyistheoneandonlybrandonInstagram sinceNovember2015.
1
35
42
12% 4%
67%
3% 3%
4% 0%
7%
MJN FRISO Dutch Lady Dumex Anmum WN Nestle Abbott
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BRANDATTRIBUTESREVIEW
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0 100 200 300 400 500 600
BetterGrowth
BestTrustedBrand/Loyalty
Kid'sPreference(Positive)
GeneralCompliments
ProductPackagingDesign
Parent'sPreference(Positive)
ImprovedDigestion
Brain/MentalDevelopment
FriendsRecommendation
Redemption/SampleReceived
CompleteNutrition
ImmuneSystem
ExpertRecommendation
BetterGrowth
BestTrustedBrand/Loyalty
Kid'sPreference(Positive)
GeneralCompliment
s
ProductPackagingDesign
Parent'sPreference(Positive)
ImprovedDigestion
Brain/Mental
Development
FriendsRecommend
ation
Redemption/SampleReceived
CompleteNutrition
ImmuneSystem
ExpertRecommend
ation
MJN 4 12 20 17 1 8 3 6 8 24 0 2 6Friso 2 6 8 7 104 0 17 1 7 4 0 3 1Anmum 173 92 62 26 0 13 14 17 17 4 3 4 5Dumex 346 168 114 80 0 80 28 35 19 4 23 8 1DutchLady 6 7 6 1 0 0 7 5 4 6 1 7 6Wyeth 2 0 1 2 0 1 2 0 4 1 0 0 2
PositiveAttributes
MJN Friso Anmum Dumex DutchLady Wyeth
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0 5 10 15 20 25 30 35 40 45 50
DigestiveProblem
GeneralComplaints
Kid'sPreference (Negative)
ForeignObjects/Bugs
RedeemableItemsReduced
RedemptionDelay
Parent'sPreference (Negative)
Product Issue
DigestiveProblem GeneralComplaints
Kid'sPreference(Negative)
ForeignObjects/Bugs
RedeemableItemsReduced RedemptionDelay
Parent'sPreference(Negative)
Product Issue
MJN 12 11 6 19 19 14 3 5Friso 5 2 6 0 0 0 0 0Anmum 9 5 4 0 1 1 7 1Dumex 9 2 3 0 0 1 0 1DutchLady 7 4 4 6 0 0 0 2Wyeth 1 3 4 0 0 0 0 1
NegativeAttributes
MJN Friso Anmum Dumex DutchLady Wyeth
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0 20 40 60 80 100 120
PriceStockAvailabilitySampleRequest
CommercialFlavors/Taste/Smell
Product InfoCustomerService/Hotline
SwitchBrandProduct PackagingDesign
FlavorsAvailabilityProduct Promotion
OnlinePurchaseOn-ground Purchase
PriceStock
Availability
SampleRequest
Commercial
Flavors/Taste/Smell
ProductInfo
CustomerService/Hotline
SwitchBrand
ProductPackagingDesign
FlavorsAvailabilit
y
ProductPromotion
OnlinePurchase
On-groundPurchase
Positive 7 5 11 21 13 10 5 5 1 2 3 1 0Negative 90 32 22 1 6 9 11 11 10 8 0 1 6
GeneralAttributes
Positive Negative
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BRAND&CAMPAIGNREVIEW
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1. MEADJOHNSON
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Media POST ENGAGEMENT
Enfagrow A+Facebook 52 48,683
PosttoEnfagrowA+FB 479 145
Sustagen Facebook 48 21,173
PosttoSustagen FB 643 116
TOTAL 1,222 70,117
Date:March–May2016
BUZZTREND
MESSAGETYPES
BUZZRATIO=57.37/post
TOPCONTENT
BRANDSENTIMENT
4132,1242361
2
3
1 2 3
2181,044187
16195039
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1.1ENFAGROW
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Date:March–May2016
BUZZTREND
MESSAGETYPES
TOPCONTENT
BRANDSENTIMENT
1
23
1 2 3
215993181
Media POST ENGAGEMENT
Facebook 46 40,753
PosttoFB 117 595
TOTAL 163 41,348
BUZZRATIO=253.66/post
TOPUSER
Media User No. ofPost
Enisya SkinCoolpets
ILuvCaninesPeanutPawsMasAthirah
44443
Newadvancedformula
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Campaign Overview
Campaigns
Ø Enfagrow A+’smainfocusfromMarch– MayareNewAdvancedFormula &topromoteEnfamamaA+Club.Ø NewAdvancedFormulawaslaunchedon11March2016andit’sbeenreceivingmixreviews,mostofthenegativereviewsrelatesbacktopriceincreasedandparentsarecomplaining thatthishaveaddedburdenintotheirmonthlyexpenses onchildren’smilkpowder.Ø Enfamama A+Club’s redemptionprogramhavenotbeenupdatedforsometime.Parentsareinquiring onnextupdate.
Challenges
Ideas
Ø Enfamama A+Club isseentohavepaused theredemptionprogramcatalogue.DUMEXMamaClubhavesimilaron-goingredemptionprogramformummies, ifDUMEXMamaClubdecides togoaggressivelybybeingefficientinthisactivity,itmightbeharderforEnfamamaA+Clubtocatchuplater.ØWiththeNewAdvanced Formulaandthediscussion onitspriceincreased,mummiesmightlostinterestinEnfagrow A+’sredemptionprogramandswitchbrandforamoreaffordableproductwithgoodredemptionprogram.(suggestedbysomesampleofswitchbrandrelatedconversation)
Ø Speaktothirdpartiesinexchangeforkids’merchandisewhileEnfagrowA+sortoutit’s redemptionprogramandproducesexclusivemerchandise forEnfamama A+Club.Ø Engageonline publishers (Chinese&English)foramorein-depthwrite-uponit’sNewAdvancedFormulafocuses ontheingredients.Uses“priceincrease”asaspinoff toexplain“why”.Ø ThepriceincreaseforNewAdvancedFormulakickedininApril,thatisbecauseitdidn’thavethatmuchtimeforthecustomerstodigestasBabyExpohappened afterthat.Customers startedtonoticeandnoticethepriceincreasein2months.
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1.2SUSTAGEN
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Date:March–May2016
BUZZTREND
MESSAGETYPES
TOPCONTENT
TOPUSER
BRANDSENTIMENT
1 2 3
1729769
Media POST ENGAGEMENT
Facebook 40 21,329
PosttoFB 850 148
TOTAL 890 21,477
BUZZRATIO=24.13/post
Media User No. ofPost
Aisya Nur JannahAr URohaizaAnaRuby
Zuraidah YaacobSazzrina Sidek
32211
1
2
3
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Campaign Review
Campaigns
Ø Sustagen launchesanewhoneyflavour for“Sustagen Junior 1+”&“Sustagen Kid3+”,andit’s beenusing“Manja Bee”mascottocommunicatethehealthingredientswithitsaudience.Ø Sustagen createdafewstagestolaunchthemascot“Manja Bee”onFacebookwithateasertogetit’s audiencetoguesswhatis“ManjaBee”bylooking atapictureofit’s figure.Then, itmovedtogettingtheaudiencetoguess“Manja Bee” name.Ø Aftertheintroduction stage,Sustagen uses “Manja Bee”tocreateengagingcontenttodriveengagementrateonit’spagesuchas,findthemissing puzzle,multiplechoicequestions, spottheSustagenglasses, etc.
Challenges
Ideas
Ø WouldbedifficultforSustagen tobeconsistent inthefuturecampaignswhentheyarelaunchingnewflavours.Ø Toposition “Manja Bee”foronlythenewflavour,orisittorepresentSustagen entirely.
Ø FromSustagen’s POV,“Manja Bee”isusedtorepresentthenewhoneyflavour for“Sustagen Junior1+”&“Sustagen Kid3+”.Ø Fromconsumer’sPOV,“Manja Bee”mightrepresentthevoiceandthepersonalityofSustagen inthefuture.Ø Sustagen gottobecarefulinthedetailsofsocialmediatone&personality.
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2.WYETHNUTRITION
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Media POST ENGAGEMENT
FBPost 109 22,214
Post toPage 164 8
TOTAL 273 22,222
Date:March–May2016
BUZZTREND
MESSAGETYPES
BUZZRATIO=81.40 /post
TOPCONTENT
BRANDSENTIMENT2
1
1 2
21 430 131
9 280 51
SuspecteddoingFacebookpostlikebuys.
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Date:March–May2016
HIGHENGAGEMENTPOSTS
TOPCONTENT
2
1
4 3
1 2 3 4
SuspectedbuyingFacebookpostlikes.
MostoftheFacebookpostsarelackofengagement(comments/shares) buthighonlikesexceptfor2nd poston7Marchwith2.2klikes,17commentsand17shares.
Mostofthecommentsarecontributedbyaccounts“LeanHealthy&Wise”,“SuperfoodMania”,“HealthisEverything”.
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S-26®PEGOLD®SpillPocketSnap&Win!25thApril- 8thMay2016.
BUZZTREND
TOPCONTENT
WyethNutritiononWeChat 1st Apr.MiniBookofRecords:MissionSandcastleRoadshowatSunwayPyramid31Mar– 3Apr.
S-26®PEGOLD®SpillPocketSnap&Win!• Thecontestsuccessfullygained4.4kinlikes,
19commentswith7ofthemarecontestentries,and12shares.
• WyethNutritiondidnotcomeupwithwinnerannouncement post butsimplyreplyingtoparticipantsincommentssectionnotifyingparticipantsthattheyhavewonthecontest.
MiniBookofRecords:MissionSandcastleRoadshowatSunway• WyethNutritionannounced thattheyareon
WeChat on23Marchsuggestingthattheyaregivingout somethingspecialtouserswhodownloadWeChat app.
• Officialannouncementwasmadeon1AprontheirofficialFacebookPage.
• WyethNutritionhadtheirroadshowwithWeChat inSunwayPyramidfrom31Mar– 3AprtodrivedownloadsforWeChat andfollowersonWyethNutritionMalaysia.
• (TotalofsixFacebookpostabout theroadshow. ThreeoftheFacebookpostshavethesamecopy.)
• TotalofsevenFacebookpostfrom11Apr–30Maytodriveupnumberoffollowersforhealthtips,nutritionguides,parentingtools,upcomingin-houseevents,latestproducts,interestingoffers,aswellascurrentindustrynews.
Date:March– May2016
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3.FRISO
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Date:March–May2016
BUZZTREND
TOPCONTENT
BRANDSENTIMENT
2
1
3
1 2 3Media POST ENGAGEMENT
Friso GoldFB 32 50,189
Comments toFriso GoldFBPosts 440 35
TOTAL 472 50,224
MESSAGETYPES
BUZZRATIO=106.40/post
1,34575757
1,38269451
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Date:March–May2016
TOPCONTENT
HIGHENGAGEMENTPOSTS
1
1
2
2
3
4
3 4 5
5
Askingtherelevantquestions&quizzesrelatedtoparents&theirchildren.
Fill-in-the-blanks &questionswillgetyourfansresponding everytime.Thistypesofpostwillgetyoualotofresponses.
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Friso Gold’sMakeAWishContest.3May– 8May 2016.
BUZZTREND
TOPCONTENT
Mother’sDayContest.2– 8May2016 Friso Gold’sMakeAWishContest.
• Thecontestannouncementpostdidnotgetmuchengagementsincecontestwinnersand/oreligiblewinnersarerequired torespond inwritingviaprivatemessagetotheFrisoGoldFacebook FanPagewiththeirdetails.
• Nowinnerannouncementpostspotted.• Winnersaremostprobablynotifiedvia
privatemessageandcontactedbyFrisoGoldMalaysia’spersonnel.
Mother’s DayContest.• FrisoGoldwantstogrant2mums’wishto
haveaone-of-a-kindexperiencewiththeirchildren.
• Participateinthecommentbox.• Winnersarenotifiedviacommentbox
replies.
Date:March– May2016
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4.DUTCHLADY
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Date:March–May2016
BUZZTREND
MESSAGETYPES
BUZZRATIO=32.60 /post
TOPCONTENT
BRANDSENTIMENT
21
1 2
63 1,516 4,365
3
3Media POST ENGAGEMENT
DutchLadyFB 47 15,895
PosttoDutchLadyFB 401 71
DutchLadyMomsClubFB 50 76,220
PosttoDutchLadyMomsClub FB 2,359 549
DutchLadyInstagram 12 805
TOTAL 2,869 93,540
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TOPCONTENT
HIGHENGAGEMENTPOSTS
1
1
2
2
3
4
3 4 5
5
ThemaincommunicationlanguageDutchLadyusesisBahasaMelayu.
Focusesonbuildingawareness&engagementviaweeklycontest.
DrivingmostofthecontestparticipationbacktoDutchLadyMomsClub.
DutchLady reliesmainlyoncontesttodriveengagement.
Date:March–May2016
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TOPCONTENT
HIGHENGAGEMENTPOSTS
3
1
1
2
2 3
DutchLadystarted Instagram in23November, 2015.Withatotalof90postsonit’s officialaccountupuntil23May2016.Theofficialhashtag (#inilahpilihanku) hasgained656postsuptodate.
DutchLadymainly engagesbloggers/influencers onInstagramaccounttodoadvertorialpostings&productplacementintheirdailyroutine.
DutchLadymanagestheirInstagramaccountregularlywithproductupdates.
Date:March–May2016
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SERLAHKANIMPIANMU,IBU”DUTCHLADY:2May– 8May 2016
BUZZTREND
TOPCONTENT
SmartInsuranceQuiz13April– 1June2016
Serlahkan Impianmu,Ibu.• Parentswillneedtosharewhat’sthemost
meaningdreamstheyhavewiththeirchildreninthepresentandparentswillneedtoanswerwhyinthecommentboxcolumnatDutchLadyMomsClub’FBpage.
• There aretotalof283entriesoverthespanof7days.
• Winnerswereannouncedaweek laterinavideoformaton21May2016.
SmartInsuranceQuiz.• Inordertoincreaseawareness onDutchLady’s
SmartInsurance’sbenefit.DutchLadyorganizesaweeklycontestwithquizzestotestthepublic’sknowledgeonSmartInsurance’sbenefits.
• DutchLadyalsocreatedurgencybyonlyselectingthefirst100- 200correctanswerstobequalifiedandtheanswerson101onwardswillbethereplacementwinners.
Date:March–May2016
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5.DUMEX
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Date:March–May2016
BUZZTREND
TOPCONTENT
BRANDSENTIMENT
12
3
1 2 3
2,3744,95250
1,5654,07520
Media POST ENGAGEMENT
Dumex Dugro FB 72 185,718
PosttoDumex Dugro FB 2,957 3,310
Dumex Mamil FB 21 1,050
PosttoDumex Mamil FB 85 89
PosttoDumex MamaClub FB 34 55
TOTAL 3,169 190,222
MESSAGETYPES
BUZZRATIO=60.02/post
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TOPCONTENT
HIGHENGAGEMENTPOSTS
1
1
2
2
3
4
3 4 5
5
ThemaincommunicationlanguageDUMEXDugro usesisBahasa Melayu (similartoDutchLady)whileDUMEXMamil usesEnglish.
DUMEXDugro hasstrongMalayfanbase.DUMEXDugro doesn’tallowedcustomers/followerstodoposttopage.OnlycommentsinpostsorPM.DUMEXDugro havetheircustomerserviceteamtosignoffwiththeirnameattheendofthesentenceeachtimetheyrepliedtoacustomer’scommentonFacebook.
Date:March–May2016
Advertisement
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Dugro Roadshow12Apr– 29May2016.
BUZZTREND
TOPCONTENT
Dumex Dugro Roadshow• Anon-groundroadshoworganizedat11statesin
MalaysiaincludingSabah&Sarawak.• Roadshowwillbesetupatthestate’srenowned
supermarketstoengagewithtargeteddemographic.
• Roadshowispackedwithactivitiesandspecialpromotionstoattractcrowd.
Cabaran 5Nutri• Weeklycontestonsimplequizzesforthefollowers
toengagewiththeDumex Dugro’s FBpage.• Contestissuccessfulingainingalotofengagement
withit’scontentratherthanattractiveprizes.
Date:March–May2016
Cabaran 5Nutri10Apr– 21May2016
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6.ANMUM- CONNECTEDMUMSCLUB
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Date:March–May2016
BUZZTREND
TOPCONTENT
BRANDSENTIMENT
12
3
1 2 3
87892112
1580535
Media POST ENGAGEMENT
ConnectedMums ClubFB 39 44,808
PosttoConnectedMumsClub FB 802 243
TOTAL 841 45,051
MESSAGETYPES
BUZZRATIO=53.56 /post
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TOPCONTENT
HIGHENGAGEMENTPOSTS
1
1
2
2
3
4
3 4 5
5
ReleasingDoraTheExplorer’s toysindifferentphase todrivehypeforthepromotion.
Postingrelevantquestions&quizzesrelatedtoparentsandtheirkids.
Overallengagementstrategyislackinginvarietyinlanguagetocatertodifferenttargetaudience.
Date:March–May2016
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BUZZTREND
TOPCONTENT
CollectallfourFREEDoratheExplorerPacks.9May2016
“Connected MumsClub”CollectallFOURDoratheExplorerPacks.• Asetofexplorerpacksforthekidsfeaturing
Nicklelodeon’s DoraTheExplorertoattractparentsandkidstowanttoadditintotheircollectionswhiletheypurchaseAnmum milkpowdersfromstores.
• Successfullydrivepurchaseandonlineengagement.
Details:• Purchasedanytwo(2)packsofAnmum
Essential1.2kg(Step3/Step4;Plain/Honey),togetthe"DoraExplorerPack"freegiftwhichisbandedonthepack,whilestocklast.
• TheExplorerPacksareavailableatthefollowingparticipatingoutlets:
• Tesco,AeonBig,Aeon,Mydin,Giant,Econsave,ChineseMedicalHallsorselectedindependentsupermarkets.
Anmum Roadshow:• Firstroadshowin2016wasannouncedon26
May,thelatestroadshowisfrom15– 17July2016.
• Nopicturesorcoveragewassharedon“ConnectedMumsClub”FacebookPage.
Date:March–May2016
AnmumRoadshow26May– 28May2016
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TOPISSUES
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POSITIVE
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1. Dumex topthechartinpositiveconversations, followedbyDutchLadyandFriso.2. MeadJohnson Nutrition (combinedofEnfagrow &Sustagen)rankedno.4.
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Category:Positive
BetterGrowth 337 1.7%
BestTrustedBrand/Loyalty 186 0.9%
Kid'sPreference (Positive) 130 0.7%
GeneralCompliments 102 0.5%
Parent'sPreference(Positive) 95 0.5%
FriendsRecommendation 50 0.3%
Brain/MentalDevelopment 48 0.2%
ImprovedDigestion 41 0.2%
Redemption/SampleReceived 16 0.1%
ImmuneSystem 16 0.1%
CompleteNutrition 13 0.1%
ExpertRecommendation 11 0.1%
Total 1,045 5.2%
(Participantsmeanscontestentriesofallmanufacturers’campaigns)
DHAisstillthemosttalkedaboutkeyingredient,followedbyProtein&Calcium
1. Closetohalfofthetotalpositiveconversationsarecontest-driven.
2. Otherhalfaredrivenbypositivebrandattributes:• DHA• Protein• Calcium
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POSITIVE - DUMEX
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POSITIVE – DUTCHLADY
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POSITIVE - FRISO
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POSITIVE - MEADJOHNSON
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TCEBabyExpo-3rdparty
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https://www.facebook.com/TCEBabyExpo/
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NEGATIVE
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1. MeadJohnson Nutrition (combinedofEnfagrow &Sustagen)topthechart.2. Highestimpactcasebelongs toAbbottNutrition.
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1. MostnegativeconversationsareaboutPrice.2. FollowedbyFreeGift(notreceiving freegift,didnotwin)3. AbitofDigestiveissues.4. Samplerequestrelatedcomplaintsremaininsignificant.
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NEGATIVE - MEADJOHNSON
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PriceIncreasefeedback
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AlmostallpricefeedbacksarekeptwithinMJNofficialFacebookpage.ItreflectedatopofmindbrandassociationthattheactiveconsumersrecognizeMJNpagetoseekhearingandsupport.
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NEGATIVE - Fonterra
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OldTweetReappeared
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NEGATIVE – Abbott(SIMILAC)
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FakeSimilac inChina,newsspreadtoM’sia
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http://www.themalaymailonline.com/world/article/china-arrests-six-over-fake-infant-formula-says-government
http://www.thestar.com.my/news/regional/2016/04/05/china-arrests-six-over-fake-infant-formula/
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NEGATIVE – DutchLady
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DutchLadyMamaclubcampaign– technicalerror
Wronguseofphotovisualbyfan(milkymouth) – pageremoved
DutchLadyMYsharepricedeclinedoverspeculationofUSinterestrateincrease,
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https://www.facebook.com/DutchLady.SmartMoments/photos/a.494102923940651.129155.493873157296961/1301462339871368/?type=3&comment_id=1303280126356256
TechnicalissueshappenedbutDutchLadyMamaClubtriedtorespond toeverysinglecomment.
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NEGATIVE – FRISO
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Friso GoldPrivilegeCardcampaignwentwrong
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Notwellcoordinatedcampaign:- Retailtype- Detailereducation- Stockdistribution- T&Cs.
https://www.facebook.com/FrisoGoldMY/photos/a.126165950783141.20448.115158678550535/1055366827863044/?type=3