Your goals: Communicate with key audiences Connect with influencers Build word of mouth Create a...

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Transcript of Your goals: Communicate with key audiences Connect with influencers Build word of mouth Create a...

Your goals:

Communicate with key audiences

Connect with influencers

Build word of mouth

Create a community

Collaborate

Conduct conversations

Extend your reach

Share information

Your goals:

Communicate w/ key audiences

Connect with influencers

Build word of mouth

Create a community

Collaborate

Conduct conversations

Extend your reach

Share information

What social media does:

Communicate w/ key audiences

Connect with influencers

Build word of mouth

Create a community

Collaborate

Conduct conversations

Extend your reach

Share information

And on a scale that is hard to fathom.

Social marketing is using web 2.0 tools, sites and services to promote your organization’s products, ideas, issues, agendas and services.

Putting your toe in the water

Listening

Rural Electric Coop Iowa -- 1,180,000

Living with Energy Iowa -- 410,000

Energy conservation Iowa -- 1,930,000

Electrical safety Iowa -- 1,840,000

Call 811 Iowa -- 503,000

You’d better make the time

Start listening.

Google searches20+ blogs in your field AND related fields

What is RSS?Reader options - PCReader options - Mac

Let’s take a break

Make your list and

check it twice

Wading into the water

Commenting on other blogs - good times and bad

Be a resource

Reaching out to bloggers

Authenticity and transparency

Responding the right way

Get the right person to respond

Always identify yourself

You’re at their house - have good manners

Understand the conversation is in control

Responding the right way

Hey everyone --

Great discussion you’re having here. Thanks for caring about this issue. My name is Bob Smith and I’m the VP of Communications at Linn County’s REC.

I wanted to respond to a couple of the comments specifically…

Be a resource• A real person to contact. No info@

• A phone number

• Links to 3rd party stories/blog posts/NYTimes articles etc.

• A link to your flickr page so they can download and use photos/charts/screenshots

• Fact sheets

• A link to your YouTube channel so they can download/embed video segments

• Blogroll - links to other sources

• Podcast interview with your key stakeholder, CEO etc.

Word of Mouth on the Web

On steroids

Persistent -- Google never loses anything

Amplified -- exponential reach

Reaching Out

Brevity

Timeliness

Transmittable (can’t share, don’t care)

Pitching bloggers

This is not your daddy’s media pitch.