XO Digium Switchvox Configuration Guide® SIP Service Customer Configuration Guide, Digium Switchvox...

Post on 13-Sep-2018

233 views 0 download

Transcript of XO Digium Switchvox Configuration Guide® SIP Service Customer Configuration Guide, Digium Switchvox...

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL i

XO® SIP Service Customer Configuration Guide Digium Switchvox SMB version 3.5 release 9858

www.xo.com

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL ii

Table of Contents

1. Overview ................................................................................................................................................... 1

About This Document .......................................................................................................................... 1 Known Issues ...................................................................................................................................... 1 Registration Method ............................................................................................................................ 1

The Digium Switchvox SMB version 3.5 release 9858 utilizes static registration between IP phones and the IP PBX. ............................................................................................................... 1

XO SIP Service Packages Supported ................................................................................................. 1 The Digium Switchvox SMB version 3.5 release 9858 is certified to support XO SIP Service Package 1 only: ............................................................................................................................ 1

2. Testing of Digium Switchvox SMB version 3.5 release 9858 ................................................................... 2 2.1 Software and Hardware Versions Tested .............................................................................................. 2 2.2 Diagram of Lab Test Set-Up of Digium Switchvox SMB version 3.5 release 9858

XO IP Network ..................................................................................................................................... 3 2.3 Digium Switchvox SMB version 3.5 release 9858 Configuration .......................................................... 4

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 1

1. Overview About This Document

This document describes XO Communications SIP package 1 minimal configuration requirements for Digium Switchvox SMB version 3.5 release 9858, deployed with an XO-provided Cisco 2432 IAD as the router/demarcation device. This document assumes the audience has a general understanding of network provisioning, connectivity requirements of XO Communications SIP service offering.

Known Issues

While XO certifies interoperability between XO SIP service and the PBX as outlined herein, the following known issues were identified during Interoperability testing. The customer should be aware that certain features and functions may not be fully supportable. In some cases, special configurations and/or PBX software patches may be available from the vendor:

• Fax and Modem Calls – Inbound modem calls failed; failure may be related to failure of the PAP2T adaptor device. Digium does not recommend running fax and modem calls through the Switchvox IP PBX due to jitter.

• Inbound and Outbound Trunks - When configuring a VoIP trunk in Switchvox IP PBX, the system administrator will apply inbound and outbound calling rules to the trunk. Whether a trunk is inbound or outbound only is determined by XO.

Registration Method The Digium Switchvox SMB version 3.5 release 9858 utilizes static registration between IP

phones and the IP PBX. XO SIP Service Packages Supported

The Digium Switchvox SMB version 3.5 release 9858 is certified to support XO SIP Service Package 1 only:

Pkg Codec DTMF Fax

1 G.711 RFC2833 (in-band RTP DTMF fallback) T.38; G.711 pass-through

XO SIP package 2 (G.729a compression) is not currently certified as interoperable with Digium Switchvox SMB version 3.5 release 9858.

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 2

2. Testing of Digium Switchvox SMB version 3.5 release 9858

2.1 Software and Hardware Versions Tested

1. Cisco 2432 used as a router Cisco 2432 Software Version: Cisco IOS Software, 2400 Software (C2430-IS-M), Version 12.4(7e), RELEASE SOFTWARE (fc5) System image file is "flash:c2430-is-mz.124-7e.bin"

2. Juniper Networks ERX 1400

System Release: erx_6-1-3p0-11.rel Version: 6.1.3 patch-0.11 [BuildId 5148]

3. BroadSoft a. System Release: 13.0

4. Sonus NBS

Release: V06.04.06 S003 5. Sonus PSX and GSX

Release: V06.04.03R000

6. 1 Digium-Asterisk Appliance AA60 Release 2.1.1.0062

7. Polycom SIP Phone & 1 Analog Phone

Polycom IP 430 release 2.2.1 revision C 8. Analog Phone Adaptor – Cisco PAP2T

Firmware version: 5.1.3

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 3

2.2 Diagram of Lab Test Set-Up of Digium Switchvox SMB version 3.5 release 9858 XO IP Network The following diagram is the configuration used during XO lab testing for the Digium

Switchvox SMB version 3.5 release 9858 deployed with a Cisco 2432 IAD as CPE.

Broadworks

GLAB3 Sonus

172.27.6.10 205.158.163.239 205.158.163.138

Cisco2432

192.192.192.2

172.27.0.101

205.158.163.90

205.158.163.102

SER 1/0:0

4/0:2/1/2/1/1T1

172.27.7.10

FE 0/0

205.158.163.89 Mask 255.255.255.248

BottomERX

GSX

205.158.163.78

Sonus

NBS

192.192.192.1

Hub

205.158.163.91

205.158.163.92

205.158.163.93

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 4

2.3 Digium Switchvox SMB version 3.5 release 9858 Configuration In This Section

This section contains GUI and dump configuration on phone provisioning, service provider, users, voicemail, and SIP configuration.

(A). Web Configuration URL is https://205.158.163.90/admin 1.Extensions Extensions setup –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 5

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 6

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 7

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 8

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 9

Directory Extension setup –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 10

Call Queue setup –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 11

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 12

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 13

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 14

Auto Attendant setup –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 15

Voice Mail setup –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 16

Extension Group –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 17

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 18

Extension Permissions –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 19

2. PBX Features IVR Editor for Auto Attendant –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 20

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 21

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 22

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 23

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 24

Sound Manager –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 25

3. System Setup Channel Admin –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 26

VoIP Provider –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 27

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 28

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 29

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 30

Outgoing Calls Rules –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 31

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 32

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 33

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 34

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 35

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 36

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 37

Incoming Call Rules –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 38

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 39

Voice Mail Settings –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 40

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 41

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 42

4. Machine Admin Network Setup –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 43

Set System Clock –

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 44

(B). Call Forwarding Configuration 1.Go to URL: https://205.158.163.90/main with extension and password, ex. Extension=501, Password=501

XO® SIP Service Customer Configuration Guide, Digium Switchvox SMB version 3.5 release 9858

XO COMMUNICATIONS CONFIDENTIAL 45

2. Go to -> Settings -> Call Rules and add Call Forwarding number in Unanswered Call Rule Sets

© Copyright 2009. XO Communications, LLC. All rights reserved. XO and the XO design logo are registered trademarks of XO Communications, LLC.