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XaaS as a Modern Infrastructure for eGoverement Busines Model in the Republic of Croatia

prof. dr. sc. Dragan Peraković; mr. sc. Darko Lešković; Vladimir Remenar, dipl. ing.

International Conference “Communications and business sector”Berane, Montenegro, 20.06.2011.

Changes in IT sectoro Government reorganization

o Selling of government shares in telco operators

o Deregulation, liberalization and demonopolization

o ICT services are subjected to public procurement

o ISP –> ICSP

ICT fragmentation

4 demands toward ICSPo Increase productivity

o Increase end user satisfaction

o Increase innovation

o Increase agility

21st century ecosystem

Cloud

XaaS

StorageStorage

ServersServers

NetworkNetwork

O/SO/S

MiddlewareMiddleware

VirtualizationVirtualization

DataData

ApplicationsApplications

RuntimeRuntime

Managed b

y se

rvice

pro

vid

er

StorageStorage

ServersServers

NetworkNetwork

O/SO/S

MiddlewareMiddleware

VirtualizationVirtualization

DataData

ApplicationsApplications

RuntimeRuntime

Managed b

y se

rvice

pro

vid

er

StorageStorage

ServersServers

NetworkNetwork

O/SO/S

MiddlewareMiddleware

VirtualizationVirtualization

ApplicationsApplications

RuntimeRuntime

DataData

Managed b

y se

rvice

pro

vid

er

StorageStorage

ServersServers

NetworkNetwork

O/SO/S

MiddlewareMiddleware

VirtualizationVirtualization

ApplicationsApplications

RuntimeRuntime

DataData

IaaS(Infrastructure as a

Service)

PaaS(Platform as a

Service)

SaaS(Software as a

Service)

Classic model

XaaS in the Republic of Croatiao Data center

o Computer equipment

o IP Telephony

o Hosted Exchange and SharePoint

o Virtual Fax

o Hosted Call Center

o Virtual Desktop

o Software packages

Reliabilityo SLA

o ICSP’s can offer TRUE SLA’s

o Management, patches and upgrades

Securityo Trust: Lack of Provider transparency. Impacts Governance, Risk &

Compliance

o Data: Leakage, Loss or Storage in unfriendly geography

o Insecure Cloud software

o Malicious use of Cloud services

o Account/Service Hijacking

o Malicious Insiders

o Cloud-specific attacks

Conclusiono Accepting the new paradigm

o e-Goverment 2.0, sharing and collaborating

o Reduce the expenses

o Migrate, but carefully

o Define the SLA

QuestionsThank you for your attention