Workshop 4

Family Support Work

in Children’s Centres

Sandie Hayes

Senior Practitioner

Overview

• Role of Children Centre Staff

• Supervision model

• Children’s Centre integrated working procedures

• Examples

Children Centre Staffing Structures

Area Co-ordinator / Centre Manager

Support

Staff

Parental Involvement

Workers (PIW’s)

Family Support Workers (FSW’s)

Outreach Visits•Safety & Engagement

Running groups

Support to Vulnerable Families• Outreach

• Assessment

• Care planning

• Lead Professionals

Supervision Model

Centre Managers (7)Family Support

Supervisor

Family Support Workers (13)

Direct Line Management• Leave

• Deployment

• Personal Development

Qualified Social Worker• Supervision of Case work

• Reviews all files and decisions

• Liaises with Social Care

• Develops and monitors all systems and procedures

Warrington’s Levels of Need

Internal Allocation Meetings (IAM’s)

• Held fortnightly

• Reviews all referrals (professional / self / SAM’s)

• Information Search conducted prior to meeting

• Function:

– Allocates to a worker

– Re-directs out to others or SAM’s

– Reviews case progress

• Attended by:

– Centre Manager

– PIW’s

– FSW Supervisor

– Health Team Leader

– Invited partners e.g. CAB, SALT

Service Allocation Meeting

Support for professionals

FSW Care Pathway

Allocation at IAM’s

Background Information Home Visits

Common Assessment

PIW to support

Short term package of

advice, guidance or

support

Family Support Meeting

to develop a co-ordinated care plan which is reviewed

Lead Professional

(if appropriate)

Family Support Plan

Support Plan

• Looks at each area of 5 outcomes

• Assigns a level under each outcome

• Reviewed at each Family Support Meeting

• Plan stays open until all outcomes at Level 1

• Measurements can be taken of impact across all outcomes

Integrated Working

• Internal Allocation Meetings (IAM’s)

• Hospital Liaison Meetings

• Service Allocation Meetings (SAM’s)

Further Information

Tracy Ryan Head of SureStart for All(tryan@warrington.gov.uk) 01925 442973

Debbie Leadbetter CAF Manager(dleadbetter1@warrington.gov.uk) 01925 443136

Sandie Hayes Senior Practitioner / Supervisor(shayes@warrington.gov.uk) 01925 816912

Warrington Family Support Model

www.warrington.gov.uk/everychildmatters/caffsm