Working in Small Groups

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Webinar for the Northern Waters Library System, presented by Stef Morrill, November 2013

Transcript of Working in Small Groups

Working in Small Groups

A webinar for NWLS

November 4, 2013

STEF MORRILL, WILS

Beyond Networking: Building Meaningful Relationships and Collaborations

JEAN ANDERSON, SCLS

STEF MORRILL, WILS

Two seconds about me….

Interacting without interacting…..

Picture pages exercise:

List some groups that you work in….

A few advantages of collaboration….

Not going it alone.

Shared resources.

Shared success and failure.

Marketing and exposure.

Better service!

Source: http://apps.carleton.edu/dos/sexual_misconduct/prevention/hcr/

Big Concept 1

Every message

has a relational dimension

and

a content dimension

Would you please help

me with this?

Picture pages exercise:

It’s been a bad day at the library. Someone poured an entire bottle of glue in the bookdrop overnight, and it just got worse from there. You spent 15 minutes listening to an irate patron. The printer is working intermittently. All of the things on your list for today – including preparation for a board meeting– just

flew out the window…and now you’re going to be late for a meeting. You need to let people know you’ll be about five

minutes late.

Hi all – I’m running about 5 minutes late. So sorry! See you in a few minutes.

Hi all – I’m having the worst day ever. It’s been problem after problem at the library, and I am going to have to come back here immediately after our meeting. I’m running about 5 minutes late

right now, but I may be later. I’ll be there as soon as I can.

Hi all – Do you know what happens when someone decides to pour an entire bottle of glue in the bookdrop? Well, I do, after today! Been a bad one…and I’m running about 5 minutes late.

Be there as soon as I can.

Big Concept 2

Rewards - Cost = Outcome

(the only math in the presentation, I promise!)

Big Concept 3

Genuineness is essential

Book Break #1

Phatic statements: I’m fine. How are you?

Peak statements: I was hurt when you said that she is the most talented.

Factual statements: I’m a librarian.

Evaluative statements: I liked that movie.

Gut level statements: I miss you.

The Vulnerability Spectrum

October 2012

TRUST

The Clicking

• Similarity

• Complementarity

• Reciprocal Attraction

• Competence

• Proximity: Being where you are

• Disclosure (vulnerability)

Picture pages exercise:

Go back to that list of groups that you wrote. Pick one that works. Knowing what makes a group click, what do you think

might make that group click?

How to never,

ever have anyone

want to work with

you again.

Be Negative

A

B

Don't Share

Find ways to undercut

someone's value.

PROSELYTIZE

Never tell people

their value to you

Picture pages exercise:

Go back to that list of groups that you wrote. Pick one that doesn’t work. Think about all of the behaviors we talked

about….what do you see in the group that makes it not work? Can you change anything you do to make it better?

Book Break #2

Examples of collaboration:Your turn!

Questions?

Thank you!

Stef Morrill

WiLS

smorrill@wils.org

608-216-8319