When the lights go out: Crisis Communications and Social Media

WHEN THE LIGHTS GO OUT CRISIS COMMUNICATIONS AND SOCIAL MEDIA

Tom Cochrane @tomcochrane

#PSEWEB – June 24, 2013

#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013

Integrating social media into your crisis communications plan.

Decide who is responsible for social media in a crisis situation.

Integrate that person into the crisis communications plan.

Post messaging on social media channels.

Monitor and respond.

Provide updates when available.

Thank you.

@tomcochrane tom@cornerbrooker.com

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