When the city becomes the interface: From third-wave interaction to city apps

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If we think about the city as an operating system, what would the digital interfaces through which we interact with the city look like? This talk walks through a series of experimental prototypes and discusses challenges and design lessons learned through their deployment in urban space. Slides for my UX Australia 2014 talk More info: http://uxaustralia.com.au/uxaustralia-2014/third-wave-interfaces-city-apps

Transcript of When the city becomes the interface: From third-wave interaction to city apps

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TECHNOLOGY

DESKTOP APPS

MOBILE APPS

CITY APPS

Susanne Bødker: When second wave HCI meets third wave challenges

CITY APP PROTOTYPES

1 IN SITU INFORMATION

2 INTERACTION MECHANISMS

3 MATERIAL FIDELITY

REAL-TIME

REAL-TIMERahmen et al.: Users’ views on current and future

real-time bus information systems

MAKING VISIBLE

MAKING VISIBLE

Tamara Chahine 308186982

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Figure 3.20: User input for bus arrival

Once each submission has been recorded and sent, the list of reports is refreshed to provide

feedback for the newly added information.

3.6.6 Bus route histories

Data that is being collected by the application is also shown in other configurations. In this feature, users can view a historical ‘profile’ of the behaviour of certain buses. While recent reports can be

useful in the short term, this information was intended to be used for making travel decisions in the

long-term. First, a series of rankings for each bus in Sydney was aggregated under three categories - (1) Fullness (2) Lateness and (3) Bus arrival (or lack thereof).

SENSING

1 IN SITU INFORMATION

2 INTERACTION MECHANISMS

3 MATERIAL FIDELITY

ACTIVE REACTIVE INTERACTIVE

Giannetti, C. (2004). Asthetik des Digitalen: Ein intermediärer Beitrag zuWissenschaft, Medien- und Kunstsystemen

Greenberg, S., Marquardt, N., Ballendat, T., Diaz-Marino, R. and Wang, M.:Proxemic Interactions: The New Ubicomp?

REACTIVE PROXEMICS

INTERACTIVE GESTURES

INTERACTIVE GESTURESSOCIAL EMBARRASSMENT

PLAY

PLAY

Tomitsch et al.: Who cares about the Content? An Analysis of Playful Behaviour at a Public Display

INTERACTIVE TOUCH

INTERACTIVE TOUCHRETROFITTING

© 2003 WARNER BROS. - U.S., CANADA, BAHAMAS & BERMUDA.2003 VILLAGE ROADSHOW FILMS (BVI) LTD - ALL OTHER TERRITORIES

SUPERPOWERS

WITHOUT SUPERPOWERS

WITH SUPERPOWERS

1 IN SITU INFORMATION

2 INTERACTION MECHANISMS

3 MATERIAL FIDELITY

LOW-FI PARTICIPATORY ADAPTIVE

DELAYED UPDATES

PHYSICAL AESTHETICS

http://streetpong.info

LOCATION

#FAIL

http://commons.wikimedia.org/wiki/File:Copenhagen_Metro_escalators.jpg#mediaviewer/File:Copenhagen_Metro_escalators.jpg

POKA YOKEOCHI YOKE

OCHI YOKE

ON OFF

There is more information available at

our fingertips during a walk in the

woods than in any computer system,

yet people find a walk among trees

relaxing and computers

frustrating.

MARK WEISER, 1991

https://www.youtube.com/watch?v=XtpEXgtOcwY

3.6b people

living in cities

52% of the

world’s population

7b by 2050

http://www.drive.com.au/roads-and-tra!c/buses-the-big-killers-of-pedestrians-in-sydneys-cbd-road-safety--manager-20140130-31p31.html

http://www.projectfreerange.com/freerange-press/infostructure/

INFOSTRUCTUREA T R A N S P O R T R E S E A R C H P R O J E C T

G A R D N E R H A E U S L E R T O M I T S C H

INF

OS

TRU

CTU

RE

GARDNER

HAEUSLERTOM

ITSCH

http://ultimosegundo.ig.com.br/brasil/rj/2012-05-03/ig-visita-o-centro-de-operacoes-do-rio-de-janeiro.html

SMART CITYINFOSTRUCTURE

A T R A N S P O R T R E S E A R C H P R O J E C T

G A R D N E R H A E U S L E R T O M I T S C H

INF

OS

TRU

CTU

RE

GARDNER

HAEUSLERTOM

ITSCH

Neighbourhood Scoreboards: With Andrew Vande Moere, Monika Hoinkis, Elmar Trefz, Silje Johansen, Allison Jones, Josh Mcinerheney, Damien Kwan | http://neighbourhoodscoreboards.com

Mediawall: With Anthony Collins, Judy Kay, Chris Ackad, Oliver Dawson | http://chai.it.usyd.edu.au/Projects/Mediawall

Share Your Power: With Tobias Ebsen and Oliver Dawson

Solstice LAMP: With Ollie Bown, Luke Hespanhol, Miriama Young, Reuben Young | http://www.amplifyfestival.com.au/solsticelamp

TetraBIN: Original idea by Steven Bai, with support from Sam Johnson | http://tetrabin.net

Transport interchange: With Hank Haeusler, Tim Tompson, Eliot Rosenberg, Sean Bryen, and based on original ideas by Frederik Goertelmeyer, Minshuo Li, Adam Smith, Lachlan Sutherland, Vivyan Wu, Nailah Masagos, Alyanna Agda | http://responsivetransport.org

TripStats & What The Bus apps: Original idea by Tamara Chahine

CREDITS

@martintom