What’s New at FSA? May 20, 2008 Claire “Micki” Roemer U.S. Department of Education – Federal...

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Transcript of What’s New at FSA? May 20, 2008 Claire “Micki” Roemer U.S. Department of Education – Federal...

What’s New at FSA?May 20, 2008

Claire “Micki” Roemer

U.S. Department of Education – Federal Student Aid

Washington, DC

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Recent Updates• FASFA4caster• FSA Assessment Tool• COD CBT• eCDR Appeals

Coming Soon• IPM• IFAP Redesign

Upcoming Training• Spring 2008 Stand Up Training

– CCRAA– New Federal Regulations posted November 2007

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Early AwarenessFAFSA4caster

www.FederalStudentAid.ed.gov

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Where to Find the FASFA4caster on www.studentaid.ed.gov

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Early Awareness

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Early Awareness

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Early Awareness

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Early Awareness

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Early Awareness

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Early Awareness

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FSA Assessment Tool

Tools For SchoolsFSA Assessments

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What are the FSA Assessments?

Tools to prevent and/or identify compliance issues, and implement Management Enhancements (Action Plans) for problem areas

• http://ifap.ed.gov Under Tools For Schools, click on FSA Assessments

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• This Chart: Ways to use the assessments

• Policies and Procedures: Ensure you are meeting minimum requirements

• Management Enhancements: How to track your progress

FSA Assessment Highlights

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This Chart: Ways to Use the Assessments

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This Chart: Ways to Use the Assessments

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This Chart: Ways to Use the Assessments

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This Chart: Ways to Use the Assessments

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This Chart: Ways to Use the Assessments

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Policies and Procedures• Beginner,

Intermediate and Advanced Users

• Minimum Requirements

• Regulations

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Policies and Procedures At a Glance

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Policies and Procedures – Beginners Activity

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Policies and Procedures – Intermediate Activity

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Policies and Procedures - Conflicting Data Template

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Program Related Requirement - Activity 1

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Verification Assessment – Activity 4• Conflicting Data

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Policies and Procedures - Advanced

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Management Enhancement

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We Learned That:• The assessments can be used to assist

with Title IV operations• Using the activities and templates can

assist us in our development of Policies and Procedures

• The Management Enhancement can assist in managing our compliance activities

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Common Origination and Disbursement

(COD)

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2007 COD Computer Based Training (CBT) Tools• Download to your desktop 1. COD CBT

– 8 self-paced lessons– Uses fictitious data– Focus on navigation

2. DL reports and Grants reports CBT– Overview of types and how to view/retrieve from web

3. Electronic Master Promissory Note (eMPN)– Sub/Unsub, PLUS, Grad PLUS and School Administrator

(4 individual simulations)

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IFAP/ Tools for Schools

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Pell, ACG, SMART and Direct Loan Lessons

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COD Sample Lesson

Lessons and Practice Test

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Reports CBTs• Describe how you can use the reports• Provide a sample of the reports• Describe how to set Direct Loan report

options• Describe how to acquire reports

– via batch request for grants– Via the COD website for both grants and

Direct Loans

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Sample Grant Reports Lesson

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Sample eMPN FAA Administrator Lesson

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Search for an eMPN

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eCDR Appeal Process

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Where to find eCDR Appeals on FAP (Schools Portal)

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eCDR Appeal Process

e-CDR Appeals, a new vehicle for schools

to electronically submit challenges,

adjustments, and appeals, is a single web-

based user interface for schools, data

managers, and FSA.

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When Was It Released?

• February 11, 2008

– Schools may challenge 2006 draft cohort default rates via Incorrect Data Challenges

– Features automatic routing to the correct data manager

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What Are the Benefits?

• Eliminates the mailing and tracking of hard copy documents

• Minimizes the risk for disclosure of personally identifiable info

• Reduces the chances of late or incomplete submissions

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When Is the Second Release?

• September 18, 2008

– Schools may challenge 2006 official cohort default rates via Uncorrected Data Adjustment and New Data Adjustments

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Need More Information?

• IFAP electronic announcement dated 1/24/08

• Application and User Guide available on DPM website at:

www.ifap.ed.gov/DefaultManagement/DefaultManagement.html

School Portal and IFAP Redesign

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IFAP Redesign Objectives

• The web site should allow the public easy access to information about Federal Student Aid.

• The web site should adhere to FSA’s common look-and-feel.

• The web site should incorporate industry best practices for organizing and navigating web content.

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High Level IFAP Redesign Project Schedule

Iteration 1 – Information Architecture

Iteration 2 - New Site Build-out

FEB MAR APR MAY JUN JUL AUG SEP OCT

Iteration 3 – New Site Build-out

Iteration 4 – New Site Build-out

Finalize Site for Production

Production (Fall 2008)DesignFreeze

Weekly JAD Session

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HeaderHeader

FooterFooter

Left Navigation

Left Navigation

Main Content

Area

Main Content

Area

Feature Area

Feature Area

New IFAP Home Page Areas

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Layout of IFAP’s Redesigned Web Pages - What’s New

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Layout of IFAP’s Redesigned Web Pages - Calendar

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Layout of IFAP’s Redesigned Web Pages - Feedback

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Layout of IFAP’s Redesigned Web Pages - Help

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Layout of IFAP’s Redesigned Web Pages - Publication Landing Page

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Layout of IFAP’s Redesigned Web Pages - Sitemap

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New FAADraft Layout

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Beta IFAP Site is Under Development.

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Integrated Partnership Management (IPM)

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Current way of doing business…• FSA is looking at improving

ways we work with our Title IV Partners

• FSA understands the current issues:– “Siloed” applications to perform

single work processes or streams– Paper intensive processing for

Partners and FSA– Slower processing time– Lack of overall common

requirements for each system

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Current way of doing business…•Currently FSA Partners use multiple systems that are mapped to various Title IV requirements:

– Lender Application Process (LAP)

– Electronic Application (eAPP)

– Financial Statements & Compliance Audits (eZ-Audit)

– Participation Management (PM) portion of Student Aid Internet Gateway (SAIG)

– Postsecondary Education Participant System (PEPS)

– Electronic Records Management (ERM)

PM (SAIG)

eZ-Audit

ERM

PEPS

eAPP

LAP

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A new way of doing business…

A new initiative called the Integrated Partner

Management (IPM) solution provides an end-to-end view

of the Federal Student Aid’s approximately 10,000

operating partners including Lenders, Servicers,

Guaranty Agencies, Schools, Accreditors, State

Agencies, and Software Providers.

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eZ-Audit

SAIGERM

IPM and the Future State

The IPM solution is designed to consolidate the legacy systems and streamline core partner management processes through:

• Reengineering

• Automation

• Modernization

• Migration of services and data currently being provided by multiple legacy systems

LAPPEPSeAPP

IPM

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IPM Benefits

Some of the main benefits of IPM include:

• Simplified sign-on• Consistent user

experience• Ease of use and

navigation• Increased security

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IPM Benefits Proactive Communications with

Federal Student Aid• Streamlines and simplifies, through

automation, the required notifications (paperless environment) to/from Federal Student Aid

• Provides eligible Partners with on-line access to entity status and eligibility information

Ease of Use & Consistency • Single entry point to sign-up for

services and maintain eligibility for the Title IV program.

• Provides consistent data

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IPM Benefits Reduction of Paper-based

Processing• Introduces usage of the paperless

environment in the processing of compliance audit and financial statement submissions, thus reducing mail processing and time lag

• Provides the capability for e-Signature on required applications and forms to establish enrollment and maintain eligibility

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Key Workbench (Website) Concepts

• IPM Workbench (Website) will provide the foundation for single sign-on to FSA systems

• Participation Management Services are consolidated with User Management

• Complex structures allow corporate entities to manage their subsidiaries with a single user experience

• Affiliations provide a mechanism to manage the data and features granted to servicing partners

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• Pre-Development Phase I and Phase II (Requirements and Design) - Develop detailed Business and Technical Requirements

- Develop high-level and Detailed Design

• Phase I Development and Implementation (Enrollment and Eligibility)

- Implement the IPM Portal View using WebSphere, which replaces legacy eAPP, LAP, eZ-Audit and Participation Management (PM) business functions.

- Implement the Document Management Solution using FileNet, which replaced legacy ERM functions.

- Implement a Case Management solution using Siebel, which replaces legacy eAPP and eZ-Audit business functions

- Retire the ERM, eAPP, and Participation Management (PM), and eZ-Audit legacy business functions

Project Phases

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• Phase II Development and Implementation (Oversight) - Implement a fully automated partner oversight case

management solution including Program Reviews using the COTS products implemented in Phase I

- Develop an IPM Risk Model that is integrated with a rules-based engine to systematically analyze data to identify and prioritize potential risks

- Implement Siebel Analytics & Reporting tool.

Project Phases

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• Developing the IPM Data Mappings in preparation for generating the IPM Data Model

• Continuing writing test scripts in preparation for testing

• Continuing to refine Phase II requirements

• Refining IPM design and actively developing the solution

Where are We?

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Training

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Where to access FSA Conferences • IFAP – under

“Tools for Schools” select “Conference Presentations.”

• Then select “To access FSA's Conference Web Site, click here.”

OR

• Go directly to www.fsaconferences.ed.gov

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TFAP

www.ed.gov/offices/OSFAP/training/index.html

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Spring Training

• Regulatory and Legislative Update

– Covering CCRAA and the most recent regulations.

– This training will be done at schools and Regional Training Centers throughout the US and Puerto Rico

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Training via the Web• COD Basics for Direct Loans

• NSLDS Data Overview

Available as Podcasts• Applicant data resolution

Identifying information sources with FAA Access

Resolving data issues

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WebcastsThe following are available through web

screening:– Webinar on the College Cost Reduction

and Access Act (CCRAA)– Webinars on new regulations– Operations for the TEACH Grants– COD and Direct Loans ( Intermediate)

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Questions????We appreciate your feedback and comments.

Claire “Micki” Roemer (202) 377-3452

Claire.Roemer@ed.gov