Developing Digital Literacy in EndNote: Train the Trainer Pilot

Jamie FinchInformation Advisor, Cardiff Metropolitan University

What is EndNote?

• Bibliographic management software

• Powerful research tool for evidencing assignments

• Build full text library of references

• Organise & add research notes• Use them in Word in any style• Automate a manual process –

never lose a reference again

What does EndNote look like?EndNote Desktop Software EndNote iPad App

EndNote & Digital Literacy• In context of growing digital

collections / web technologies, these tools are out there

• Staff & students place importance on learning them (Kharbach, 2014)

• Teach EndNote but also teach the process – IN, SORT, OUT

• Growing Web 2.0 functionality – reference sharing & collaboration e.g. virtual reading groups

• Other benefits: avoid plagiarism, aid to reference construction, information management (Curtis, 2010)

Rationale for Change• Lead trainer but only part time• Need to empower others to

meet future demand• Fits with my performance aims

& Cardiff Met’s strategy to improve research output quality

• Students received training but few gone on to use EndNote

• No feedback or assessment in existing training

EndNote Train the Trainer AimsDevise a robust & tested EndNote Train the Trainer Programme

Teach EndNote in a way that students would remember & use

Explore how to get feedback from students & give it back to them

• Empower others to support researchers with EndNote

• Improve how students manage references by using EndNote

_________________________________

• Explore how software & EndNote is taught?

• What is most useful about EndNote that will drive student learning of it?

_________________________________• To ‘hard wire’ a method of

feedback, assessment & evaluation

• To continuously improve both workshop content & teaching method

3 Phases of PilotP

HA

SE

1 –

Sep

tem

berBuild core

knowledge would-be trainers

PH

AS

E 2

– N

ovem

berFormative

assessment EndNote library & discuss specific issues

PH

AS

E 3

- Ja

nuar

yPeer observation of new trainers running own workshops

Practice Month

The Muddiest Point• Classroom Assessment

Technique (CAT) used at end of each phase

• Developed by Mosteller (1989) for stats course

• Good fit for EndNote sessions: unobtrusive, quick, simple method

• Students given 5 minutes to jot on post it notes ‘muddy’ or unclear points

Phase 1 – Build Knowledge• Training needs analysis: IT and

referencing competency, emotions & wish list

• Design presentation & frame learning outcomes

• EndNote training workshop to build core knowledge

• Muddy points: Judith & Julie wanted to practice

• Followed by ‘practice month’

Phase 2 – Assess ‘Practice Month’

• Formative assessment of their EndNote libraries

• Discuss how delegates would adapt my slides

• “I have brought my wellies to get knee-deep in muddy points” (Julie)

• “You only find out muddy points when you try the software and your memory needs to function” (Judith)

• Explore concerns about their new trainer roles

“How do you get to Carnegie Hall? Practice, practice, practice!” (Jack Benny?)

Phase 3 – Teaching & Peer Observation

• Friendly & informal joint session by Judith & Julie for two other staff

• Peer observation of Judith & Julie by me

• Nicol’s 7 principles of effective feedback used

• Muddy points: practice (Tim) & PDFs (Philip)

• Slides acted as aide-memoire

New trainers: Judith & Julie

Peer observation & support: Me

New ‘students’: Philip & Tim

Reflections• Pilot proven to be robust model of

training future EndNote trainers• Phased nature was its greatest

strength• Slides memorable & facilitated

student learning• Practice is key to learning• Feedback hard-wired into

sessions: get to know learners & develop sessions

• Muddiest Point Technique a good fit, but a bit negative

The Future• Pilot first step in longer

process of improving EndNote training

• Roll out in Learning Centres• Judith & Julie sharing their

knowledge• Academics keen to

incorporate EndNote in student inductions, PDP Modules, staff training, etc.

• Questions?

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