‘Welcoming the World’

Should international students be separately targeted

using dedicated library web pages

in UK universities?

Liz Blacker

BIG BUSINESS!

Different opinions

So WHY study this?

Students feelwelcome

SCONULrecommendation

The RESEARCH

117websites

16interviews

16features

The FINDINGS

Survey own

students

Separatetargeting?

Easy

Access

“”

It’s really, really frustrating to

have to browse for a long time…it

is so upsetting because probably

you are not looking for anything

else, you are just looking for one

thing…and you’re like aargh!

(Interviewee S2)

“

NewSystems

Language &communication

Culturalissues

Major Challenges

Namedco-ordinator

Supporton campus

What to expect

Guides in

English

Internationalresources

Glossary – Explanation

What Features?

Develop language

skills

Websitescontacts

Generic guides

Multilingualguides

Glossary-

Translation

What Features?

Study skills

Informationliteracy

help

English languageresources

What Features?

“”

That’s fantastic…but…I am talking to you from my own experience, quite a lot of the people I have met who are the so-called EU students, particularly the UK students, oh my God, yea they speak good English, let them come and write. Oh my God! It’s horrible.

(Interviewee S5)

“

Named multilingual

staffMultilingual‘Welcome’

page

10Features —

recommended

Dedicated pages

Access?

Summary

2Features —

caution

What’s NEXT?

Linkswith colleagues

Community approach

Furtherresearch

Thank you for listening!

What questions

do you have?

Liz Blacker email: eblacker@glam.ac.uk