Week 2Management

Dr. Penny Wilkins

Today’s Agenda

• Check in • Overview of Unit Deliverables• Topic: Management Theories

Check In

• How Are We? • How Do We Feel So Far?

Unit 2 Deliverables

• Looking at Foundations of Management.• Make sure to Complete:

– Readings.– Discussions- based on scenario offered in

discussion.– Remember your Participation– Assignment- Watch Video & Paper on

Management Theories– Review- Complete unit review.

Management Theories?

• Why Do We Need Them?

Management Theory

• Why Theories?– Help to explain things

– Offer alternative views

– Help build new models

Management Theory

• Management Theory….What Theory Comes to Mind?

Management Theory

• Scientific School

• Classical School

• Neoclassical School

• Human Relations or Behavioral School

• Modern Day Thoughts

Scientific Management?

• What Might This Include?

Scientific Theory

• Selecting• Training

• Motivating• Productivity

• Where Today?

Scientific Management TheoryTaylor

• Systematic Analysis• Rules of Thumb

• Efficiency• Division of Labor

Classical Theory

• Operations

• Principles

• Born or Made?

Classical Theory- Bureaucratic Management

• Division• Authority• Control

• Where Today?

Neoclassical Theory

• Blend of Classics & Next Step

• Key Players

– Barnard - Cooperation & Willingness– Simon – Efficiency & Span of Control &

Grouping– Selznick – No Impact

Human Relations/ Behavioral Theory

• Builds on Past Theories• Environment• Reward• Time• Involvement

Mary Parker Follett- Started the Process!

Maslow’s Hierarchy of Needs

Prentice Hall, 2007, E X H I B I T 6–1

Prentice Hall, 2007, E X H I B I T 6–1

Lower-Order NeedsNeeds that are satisfied externally; physiological and safety needs.

Higher-Order NeedsNeeds that are satisfied

internally; social, esteem, and self-actualization

needs.

SelfSelf

EsteemEsteem

SocialSocial

SafetySafety

PhysiologicalPhysiological

Prentice Hall, 2001

17

Theory XTheory XManagers See Workers As…Managers See Workers As…

Disliking WorkDisliking Work

Avoiding ResponsibilityAvoiding Responsibility

Having Little AmbitionHaving Little Ambition

Theory YTheory Y Managers See Workers As…Managers See Workers As…

Enjoying WorkEnjoying Work

Accepting ResponsibilityAccepting Responsibility

Self-DirectedSelf-Directed

McGregor

Systems Theory

• Moved Away from Just Seeing Manager• Open Social Systems• Internal & External• Human Body?

Management Theories

• Many More Theories

• Help to Describe

• Help to Problem Solve

• Help to Build Models

• Help to Guide Managers

THANK YOU!