Post on 02-Jan-2016
description
Wednesday, November 7, 2012
Moving to the Cloud with our Friends: Developing and Supporting Internet2 NET+ Services
Charles Aikman, Indiana University
James N. Bradley, Tulane University
Jerrold M. Grochow, Internet2
Walt Magnussen, Texas A&M University
November 7, 2012
Agenda:* Introduction to the Internet2 NET+ Services Program (Jerry Grochow)
* How a NET+ Service gets started (Jim Bradley and Walt Magnussen)
* How NET+ Services are supported (Chuck Aikman)
Agenda:* Introduction to the Internet2 NET+ Services Program (Jerry Grochow)
* How a NET+ Service gets started (Jim Bradley and Walt Magnussen)
* How NET+ Services are supported (Chuck Aikman)
What is Internet2 NET+ Services all about?
The higher ed community coming together to negotiate for cloud services that meet their needs
Internet2 serves as the convening body based on university needs and sponsorship
Based on providing value both to higher ed and to service providers
One year ago, Internet2 NET+ was announced with 2 services and 13 participating campuses
Six months ago, there were 20 services and 23 participating campuses
Today, there are 28 services and 87 participating campuses…
Internet2 NET+ Portfolio Growth
…plus service trials already underway
means over 150 campuses now involved
in Internet2 NET+!
Internet2 NET+ Portfolio Growth
Infrastructure-as-a-Service Software-as-a-Service Communications-as-a-Service Other Services
+
Internet2 NET+ Service Provider Ecosystem
New Services Catalog: www.internet2.edu/netplus/cloud-services.html
What does Internet2 NET+ do?
Higher Education• Common identity and network• Invest in R&E networks• Common contract terms• Change financial allocation• Coordinate feature requests• Support security and accessibility
standards• Speed procurement process• Tier 1 support• Participate in Service Validation
Providers Support InCommon Move traffic to R&E networks Common contract terms Move to Site Licenses Higher education roadmaps Coordinate standards Reduce sales costs Tier 2 & 3 support Work closely with Sponsor Validate service to HE
NET+ Service Development
I2, service provider, & 1 university, studies an offering to determine whether suited for a NET+ scale
Sponsor institution and group of universities work with service provider and Internet2 to define and tailor the service for a NET+ offering.
A small number of universities not previously involved begin using the NET+ service and to with I2 and service provider to smooth out any glitches and assist in roadmap
NET+ service open to eligible universities and quarterly Advisory Board meetings continue informing roadmap
Research Incubator Evaluation Service
ValidationEarly
AdopterGeneral
Availability
A research driven activity to incubate very early stage solutions & technical concepts towards service creation.
Internet2 Campus Members are NET+
12 – © 2012 Internet2
• Identify challenges they need solved• Start Research and exploration• Evaluate proposed solutions• Partner with commercial providers• Sponsor Service Validation phase• Participate in collaboration to facilitate Adoption• Work with Internet2, Participating Campuses, and Providers to
decide when services are ready for General Availability
Campus Members:
Community Participation150+ schools in Internet2 NET+ program
What’s a campus to do? Start now!
Evaluate NET+ opportunities. Examine your own portfolios and consider which projects could benefit from NET+ scale.
1
2
3
Create a campus strategy for internal & external cloud services.
Shift from a culture of central or departmental to one of sharing, reuse, and value added differentiation.
What’s a campus to do? Start now!
Develop positions that focus on Cloud Product Management: Create new or reposition existing positions to get started.
4
5
6
Develop a campus identity solution built on open standards. Join the 300+ campuses in InCommon.org.
Support competition for services so there are
choices—but constrained, not unlimited choices.
What’s a campus to do? Start now!
7 Create a “cloud first” culture by partnering with your legal and procurement teams. Restructure internal processes and policies with cloud in mind.
Regional Partners Program extends the benefits of Internet2 NET+ services
to more communities
A new Global Partners Program to follow in the near future
Internet2 NET+ Future
Future view: Internet2 NET+ PARTNERS
K-12 &
Comm
unity Colleges K-12
Inte
rnati
onal
R1-R2-R3
NET+Labs
EXAMPLE NAMES ONLY
Generally Available ServicesOver one million accounts
Hundreds of thousands of certificatesMinimal administration
All tailored to the unique needs of research and education
Commercial Value of Over $400 MillionFor community investment of $4 million
Internet2 NET+ Impact
Agenda:* Introduction to the Internet2 NET+ Services Program (Jerry Grochow)
* How a NET+ Service gets started (Jim Bradley and Walt Magnussen)
* How NET+ Services are supported (Chuck Aikman)
How a NET+ Service gets started
We're going to discuss the "Your Voice in the Cloud" service that is spinning up now
This service provides customers with a SIP telephony solution at a significant discount that improves as more customers adopt it Hosted PBX via Clearspan from Aastra Level 3 SIP Trunking
Getting started was not as formal a process in 2011
Great minds think alike
First raised in Fall 2006 in Internet2 Applications Council – The Voice Services Advisory Committee was established.
Tabled due to CALEA issues Tulane visits with Internet2 Technology
Evaluation Center at Texas A&M University in August 2011
Tulane approaches Internet2 leadership in September 2011
Fast Forward
Meetings with industry leaders October-December 2011
Internet2 Leadership authorizes RFP issuance
Core Project Team formed from Internet2, LSU, Texas A&M and Tulane
RFP Issued January 2012 Communications Plan Developed
December-January
RFP Evaluation Team
The RFP evaluation team consisted of the following individuals: Angela Bradley – Iowa State University Jim Bradley – Tulane University (core team) Randy Brogle – Internet2 (core team) John Charles – CENIC Deke Kassabian – University of Pennsylvania Walt Magnussen – Texas A&M University (core team) Charlie McMahon – Tulane University (core team) Linda Mette – University of Chicago Mark Reynolds - New Mexico State University Dan Schmiedt – Clemson University Ric Simmons – Louisiana State University (core team) Chris Spears – Internet2
Evaluation of Partners
Evaluated on multiple issues Hosted PBX Evaluation Matrix based on RFP SIP Trunk Services Evaluation Matrix based
on RFP Financial Evaluation of RFP Internet2 Risk Mitigation
Not a utility
Solution Overview
Aastra and Level 3 to offer a menu of options for SIP services. Provide an information service to connect a university to the
service provider via Internet2 and regional networks as opposed to the public Internet as typically happens today for
SIP services. Internet2 is not providing the SIP services directly. Private offering available to participants of Internet2. Only available to Internet2 participants Not a public service available to members of the public,
residential, commercial or other entities that are not a participant in Internet2.
Solution to NET+
Announced solution as a NET+ service at the Spring Member Meeting Had not initially thought of it as a NET+
service Contracts with partners done in summer
2012 Contracts with universities are being signed Expect to start turning on this month
Agenda:* Introduction to the Internet2 NET+ Services Program (Jerry Grochow)
* How a NET+ Service gets started (Jim Bradley and Walt Magnussen)
* How NET+ Services are supported (Chuck Aikman)
The Support Conundrum
How will we manage the documentation? How will we keep it current? How will we personalize it for our
implementation? How do we minimize the overhead and
leverage what other institutions already know about the application?
How can institutions rapidly adopt common solutions?
Key Objectives
Identify, collect, and maintain content Searchable/findable Authoritative Accessible when & where people need it Leverage existing knowledge Filter & tailor by audience domain Open, sharing, collaborative culture Analytics
Value of Sharing
Diverse resources across institutions Common applications being supported Common tool set Dynamic self-referential content Feedback improves and informs content Reuse with local flavor
Solution
Manage structured, versioned content Single-sourced content delivered to multiple
end points Localization and institutional branding Content presentation that can be
individualized at each point of delivery Easy authoring with robust workflow
Proof of Concept – Box
Common Shared Content
Incorporate into Institutional Content
Questions / Discussion
FOR MORE INFORMATION:
www.internet2.edu/netplus
netplus@internet2.edu