WebRTC in the Real-World

Badri Rajasekar

CTO, TokBox

What consumers use What businesses need

It’s all about rich experiences that seamlessly tie-in real-time

communications to enable and complement an experience.

Customer Service

Distributed Workforce

Education

WebRTC gaining momentum…

Customer Service

How it works:

• Connect with a Valspar Color Consultant

through live video.

• Valspar Color Consultants can overlay

recommended paint colors on the video stream.

Valspar

75% of Fire HDX customer

questions now come via the

Mayday button

Distributed Workforce

How it works:

• Fluke Connect enables users to connect

and collaborate with colleagues via video

calls.

• Securely connect and collaborate with

others, so they can see what you see.

Fluke

Education

How it works:

• Reinventing the university experience

• Enable students to interact with one another and with

their teachers, share resources and collaborate in real

time creating a powerful and productive virtual learning

environment.

Minerva Project

But what does it take…

Mobile is a mess – but getting better!

Performance & Hardware acceleration

• Video codecs

• Audio codec – poor stepchild

Use-case enablement

• Screen-capture in mobile devices: Quality vs.

Contiguous playback

• Programmatically prevent down-scale: access the

right APIs

Mobile first

experience…

Sometimes

not so much

Beyond Mobile

UX Improvements – incentivize behavior

Multi-party and Media

• Need for custom-built MCUs: What’s the right topology?

• Network Adaptation: Simulcast/Temporal scalability

• SDPs as surface APIs: No, No (ORTC?)

• Scalability – deployment topology

• Telemetry

Fragmented/Evolving Ecosystem

• Safari & IE support

• Legacy IE browsers

• Still evolving - Chrome ,FireFox

• Multiple media stream over single peer connection

• WebRTC competing with closed systems – Skype,

Facetime, etc

Enterprise/Legacy

• NAT Traversal

• Integration with legacy systems

• PSTN/SIP

• Conferencing solutions

Up to all of the thought-leaders here

to drive adoption …

THANK YOU

6+ Billion WebRTC capable devices

by 2019*

* WebRTC Market status and Forecast (2014) ~ Dean Bubley